Arthur D Joseph
B.A, MBA, LNHA
*** ****** **, ********** ****, IL 60484
Home: 708-***-**** Cell: 708-***-****
e-mail:****************@*******.***
ADMINISTRATOR IN TRAINING
PROFILE:
Familiar with medical terminology and clinical procedures.
Highly skilled in leading and executing complex and multidisciplinary projects at
organizational levels.
Proven leader and managed students’ organizations, resources with diverse
students and staffs.
Abreast of state and federal regulations with regards to CMS regulations in long-
term care facilities operations.
Nine years experience working in the pharmaceutical industry as a licensed certified
pharmacy technician in both retails and hospital settings.
Four years teaching experience at both high schools and college institution.
Three years psychosocial manager experience in long-term care facility.
Familiar with basic operating systems like Microsoft Excel, Word, PowerPoint, PC
and the internet.
Passion for working with the elderly as well as other residents.
Confident decision maker with strong problem-solving and analytical skills. Excellent
interpersonal, communication skills; listen attentively, communicate persuasively and
follow through diligently. Read, write and understand both English and Chinese
(Mandarin).
WORK EXPERIENCE:
Pharmacy Technician Instructor 3/2013 to 1//2014
Everest College, 1101 W North Avenue,
Melrose Park, IL 60160
Teach, coach, counsel, supervise and manage about the average of 20 students
and adult learners in each module the theoretical and practical aspects of
pharmacy and pharmacology of all body systems and how to apply the
knowledge gained to retails and hospital settings.
Accomplishments:
• Developed lesson plans and incorporated PowerPoint presentations in all
lectures as a way to prepare students for the pharmacy technician licensing
board exams.
• Developed syllabus and overall course structure including daily lab practicum and
administered all grades.
• Have excellent performance evaluation from both the students and the
administration throughout my tenure at the institution and received an award for
excellence in education.
• Participated in negotiating with pharmaceutical companies like Walgreens and
CVS for student placement in externship.
• Evaluated students’ academic performance at the end of each module through
one-on-one meeting.
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• Authored the first investigational drug protocol binder for the pharmacy
department.
• Biweekly meetings with department heads that created and implemented policy
changes geared toward the reduction of student attrition rate.
• Conducted scheduled workshops and one-on-one coaching sessions to enhance
students learning process.
Licensed Substitute Teacher (K-12) 2/2011 to 8/2013
Chicago Public School, 125 South Clark Street
Chicago, IL 60603
Fulfilled both short- and long-term substitute assignments across all subject
areas; effectively teaching students of varied academic/age levels (grade K-12)
and diverse cultural backgrounds. Instruct classes of as many as 30 students;
communicate with teachers, administrators and parents; and build a positive
rapport with students.
Accomplishments:
Consistently praised for dedication, reliability, organization and effectiveness as one
of the school system’s most in-demand substitutes. Filled in for permanent teachers
at a moment’s notice; closely adhered to lesson plans; and kept student motivated,
engaged and focused.
Repeatedly selected as a substitute for teacher on medical leave.
Frequently subbed for absent ESL and special education teachers. Showed
resourcefulness and teaching effectiveness in meeting the needs of students with
limited English language proficiency as well as learning disabilities.
Incorporated technology into students’ learning activities for varied academic
discipline.
Licensed Substitute Teacher (K-12) 10/2010 to 6/2012
Bremen Community High School, 15322 Pulaski Road
Midlothian, IL 60455
Teaches a school class when the regular teacher is unavailable because of illness,
personal leave or other reasons. Play an important role in fostering the intellectual and
social development of children during their formative years.
Accomplishments:
Taught general education students as well as individuals with learning challenges
and special needs within a mainstreamed, inclusive classroom.
Consistently commended for ability to redirect students exhibiting behavior problems
by replacing disruptive, unproductive patterns with positive behaviors. As a result,
selected repeatedly to substitute for teachers on leave.
Established positive relationships with students, parents, fellow teachers and school
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Quickly became a “first-to-call” resource in previous substitute teaching role, typically
working five days per week. Personally requested by many full-time teachers to take
over their classrooms during absences.
Licensed Certified Pharmacy Technician 7/2003 to 8/2005
University of Chicago Medical Centers, 5841 S Maryland Avenue
Chicago, IL 60637
Prepare prescription medications, provide customer service, and perform administrative
duties within a pharmacy setting. Responsible for receiving prescription requests,
counting tablets and labeling bottles.
Accomplishments:
• Trained about 6 to 10 newly hired pharmacy technicians IV preparation
techniques, drug inventory and quality control.
Work pharmacy task for satellite pharmacy helping the medical, surgical and
pediatrics floors (100 beds).
Collect and enter orders on a computer.
Load robot and send orders. Ensure and refill medical carts. Keep narcotics controls,
distribute IVs.
Keep computerized inventory control and perform monthly medication room reviews.
Commune with physicians, nurse, and managerial personnel.
Data entry/ record management
Psychosocial Manager 3/1992 to
8/1995
Wincrest Nursing Center, 6326 N Winthrop Avenue
Chicago, IL 60660
Supervised and managed department work with two subordinate employees.
Counsel thirty mentally-challenged residents in both groups setting and one-on-one.
Did psychosocial mental status monthly progress report; Quarterly reassessment
and resident care plan; completed MDS, Quarterly review and RAPs key according
to OBRA standards.
Accomplishments:
As a multidisciplinary team member, I participated in resident psychosocial
assessment and care planning.
Encouraged residents how to utilize their functional abilities by teaching them to
relearn ADL skills and interpersonal relationships with other residents.
Created and submitted department’s annual budget allocations to management
for approval.
Ensured employees were appropriately appraised and rewarded through
successful negotiation with management pay raise.
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Encouraged family members and friends to visit and involve residents in activities
that help not only to meet social needs but also to improve resident quality of life.
EDUCATION:
Governor State University, University Park, IL
Certificate, Long-Term Administration, 2013
GPA 3.5
Davenport University, Grand Rapids, MI
MBA Public Health Administration, 2012
Focused: Healthcare Management
GPA 3.62
Medical University of the Americas, Devens, Massachusetts
Certificate of Completion, Clinical Medicine, 2007
GPA 2.91
Loyola University Chicago, Chicago, IL
B.A. Chemistry, 2004
GPA 2.893
PROFESSIONAL MEMBERSHIP:
Member, Alpha Gamma Kappa Fraternity, 2001
President, Black Medical Student Association, 2007
Member, National Society of Leadership and Success, 2011
Member, Environment Commission, Village of Park Forest, 2012
Member, American Society of Health-System Pharmacists, 2013
AWARDS:
Excellence in Education, Everest College, 2013
PROFESSIONAL LICENSES:
Illinois State Board of Education, Substitute Teacher, 2010
Certified Pharmacy Technician, 2014
IL Accident and Health Producer & IL Life Producer, 2014
IL Nursing Home Administrator, 2014
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