Customer Service Administrative Assistant

Location:

Posted:

September 15, 2014

Paulette Butler adoptable, self-motivated, strong

organizational skills

College Park, GA 30349

Summary Profile

I have twenty one (21) years customer service experience, highly skilled in office protocol for

advancement/growth of the organization.

Qualifications

Processed appeal Decisions, Ruling and Remands for clients who applied for unemployment

benefits.

Prepared files for the Administrative Hearing Officers

Processed Subpoenas to appear in court

Proofread the decisions accurately processed by the Hearing Officers

Answered professionally telephone calls from Employers, Attorneys and the general public

Prepared and distributed documents and other materials according to established policies and

procedures

Served as the Administrative Assistant to the Chief Executive Officer of a Foster care/Adoption

Agency; Coordinated daily office activities

Processed itinerary documents for Foster Care\Adoption Agency

Processed applicant for Food stamps/AFDC/Medicaid

Home Healthcare assistant to my mother

Employment

Georgia Department of Labor 2004-2008

Extended Families, Incorporated 1997-2003

Fulton County Department of Family and

Children Services 1986-1997

Education

The Ohio State University, Columbus, Ohio

Patterson Co-Operative High School, Dayton, Ohio

References

Available Upon Request