Customer Service Accounting

Paul M. Eiermann, M.B.A.

***** ********** *****

Chesterland, Ohio 44026

Phone Number 440-***-****

Email: ****.********@*****.***

PROFESSIONAL SYNOPSIS

. Preparation of financial forecasts including cash forecast, capital

forecast and projected financials sales, expense and results from

operations.

. Financial Analysis of all financial statements including budget to

actual comparisons and the investigations and explanation of

variances.

. Reconciliation of key Balance Sheet Accounts and P&L accounts along

with the reconciliation of bank accounts, work in progress, inventory,

A/P and A/R.

. Completion of 5500 Form and assorted 401K Plan Forms

. Preparation of month-end, quarter-end and year-end financial

statements.

. Enhance and implement financial and accounting systems, processes,

tools and control system.

. Serve as a key point of contact for external auditors; Manage

preparation and support of all external audits.

. Oversee & Implement policy regarding accounting, MIS, purchasing,

facilities management, administrative support, and payroll.

. Ensure maintenance of appropriate internal controls and financial

procedures.

. Coordinate audits and proper filing of tax returns.

. Ensure legal and regulatory compliance regarding all financial

functions.

. Serve as one of the trustees and oversee administration and financial

reporting of the organization's Savings and Retirement Plan.

. Participate in corporate policy development as a member of the senior

management team.

. Engage the finance committee of the board of directors to develop

short, medium and long-term financial plans and projections

. Investigate cost-effective benefit plans and other fringe benefits

which the organization may offer employees and potential employees

with the goal of attracting and retaining qualified individuals.

PROFESSIONAL EXPERIENCE:

IMK Enterprises

Consultant

2011-Present

. Focused on improving accounting processes

. Authored standard operating accounting policy and procedures

. Developed integration of new software packages and improving

utilization of current software packages

. Created and improve reports that support management decisions to

exceed short and long term goals

. Develop financial business plans and forecasts.

. Prepare and maintain regular financial planning reports cash flow

forecast.

. Complete analysis of financial results; develop recommendations

(strategic and tactical).

. Develop and execute analysis of all funding sources and all expenses

. Develop and maintain capital budget

. Develop and utilize forward-looking, predictive models and activity-

based financial analyses to provide insight into the organization's

operations and business plans

. Create an annual budget that will meet the company's long-term

financial requirements

. Develop tools and systems to provide critical financial and

operational information

. Engage the board finance committee advising on issues, trends, and

changes in the operating model(s) and operational delivery.

. Oversee long-term budgetary planning and costs management in alignment

with company strategic plan.

University Hospitals Medical Group

Decision Support Analyst

2006 - 2011

Accounting and Finance

. Recorded Company's financial obligations in a timely manner

Streamlined reporting of consolidation

Decreased reporting time of Revenue Cycle

Managed Ad- hoc reporting system

Audited Oracle general ledger entries

Advanced skills in Microsoft Access and Excel

Created detailed analysis through collaboration with colleagues to improve

revenue stream

Managed Access Customer Service Database

. Ensured company's financials were prepared on time every time

. Work closely with the CFO

The Cleveland Integrative Medicine Clinic

Administrator

1999-2006

Accounting and Finance

7. Expertise in fund and grant accounting management

8. Knowledgeable in the areas of GAAP and SAP with a focus on

cost accounting and budgetary concerns having a direct impact

on current and future profit maximization

Constructed, executed and evaluated comprehensive profit strategies using

financial ratios, risk analysis and newly constructed budgets that enhanced

the income statement and allowed for greater financing avenues

10. Developed programs utilizing sound business strategies in

order to decrease expenditures up to 20% of annual budget

Leadership

Delivered money saving ideas that increased productivity throughout the

organization (ex. Software purchases)

Extensively trained employees about business software packages along with

current accounting and finance principles

Management

13. Directed up to seven members of a team, providing

administrative and developmental guidance to ensure the

success of profitable projects (i.e. 5-15% under budget)

Analytical Skills

14. Utilized problem solving techniques to decrease

inefficiencies in service areas and saved up to 12% of

operating expenses

Identified trends in significant analytical data which allowed accurate

financial forecasting and increased cashflow 4-11%

Information Technology

Provided software solutions to problems in accounting, finance, marketing

and operations which increased company's profits and established a

competitive advantage

Proficient in: Microsoft Office, multiple accounting packages, numerous

spreadsheet packages, power point, internet software

Weissco Incorporated

Director of Finance

1993-1998

National Interstate Corporation

Senior Accountant

1989-1993

EDUCATION:

Master of Business Administration

John Carroll University

Bachelor of Science in Business Administration

Ursuline College

MEMBERSHIP:

Ursuline College Alumni Board of Directors

PROFESSIONAL RECOGNITION:

Who's Who in Business

ARTICLE ACKNOWLEDGEMENT:

"E-Commerce in the New Millennium", May, 2000

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