Human Resources Manager

Leslie B. Crouch, SPHR

P.O. Box ******

Woodside, CA 94062

Home: 650-***-****

Work: 650-***-****

Cell: 408-***-****

********@*********.***

Work ICon Professional Services, LLC

History: Foster City, California

August 2011 - Present

Human Resources Services Manager for privately-held independent

contractor compliance professional services company. Reporting to

VP of Compliance & Corporate Administration, dual role includes

responsibility for development and maintenance of all aspects of

Human Resources function supporting internal team, as well as act as

HR advisor for client and payrolled-contractor inquiries; and,

client-facing responsibilities managing contingent workforce

compliance advisory and facilitation services. A few key HR-related

accomplishments include the following:

. Development and implementation of Performance Appraisal

Process;

. Development and implementation of consistent

onboarding/offboarding process for both internal staff and

payrolled contractors to ensure compliance with regulatory

requirements regarding documentation for incoming and outgoing

employees;

. Revision of candidate review process to include employment

applications and background screening prior to onboarding of new

employees;

. Revision of company HR materials to ensure consistent process

and full regulatory compliance, (e.g., Employee Handbook and Policy

Manual, offer letter and employee agreement templates, notice of

change in employment relationship, etc.);

. Coordination of required supervisor and recommended non-

supervisor training with regard to preventing sexual discrimination

and harassment.

Independent Consultant

July 2009 - August 2011

Independent HR Consultant for variety of start-up, small private and

publicly-held medical device, internet and manufacturing companies.

Provide consultative advisory and practical services related to all

aspects of corporate HR functioning, including recruitment and

onboarding, regulatory compliance, employee relations counseling,

policy and handbook development, and benefits administration. Key

ongoing clients include Peninsula Covenant Church, Cardica, Inc.,

and BloomSpot, Inc.

Cardica, Inc.

Redwood City, California

May 2007 - June 2009

Human Resources Manager for publicly-held vascular surgery device

development and manufacturing company. Reporting to VP of

Finance/CFO, sole-practitioner responsible for all aspects of Human

Resources function supporting mid-sized company that grew from 64

employees to more than 100 in one year. Advise all levels regarding

all HR related inquiries, including staffing, benefits, employee

relations, regulatory compliance, performance management, policy

development and application, special projects, etc. Accomplishments

include the following:

. Implementation and management of ADP HR/B HRIS, resulting in

improved recordkeeping, data accuracy and reporting capabilities;

. Negotiation of reduced rates and accelerated "no fee

conversion" provisions with temporary staffing providers, resulting

in savings of 10% - 15% on hourly billing rates, and 50% reduction

of no-fee conversion requirement;

. Negotiation of reduced rates with contingent recruitment

providers, resulting in savings of 5% - 10% per hire;

. Identification, recommendation and engagement of Registered

Investment Advisor to augment 401(k) Retirement Savings Plan,

acting as co-fiduciary, and providing employee advisory services;

. Management of employee benefits broker relationship resulting

in 4% reduction of overall cost of employee medical, dental and

vision care benefits programs from 2008 to 2009.

KPMG LLP

Mountain View and San Francisco, California

June 2003 - April 2007

August 2006 - April 2007

Senior Associate for San Francisco-based Global Grants Program of

global accounting and financial services firm. Performed client

service duties and responsibilities unrelated to Human Resources

career path. Duties focused on pre-grant assessment, grant

disbursement milestone review and reporting, client organizational

review and advisory services relative to philanthropic grant

activities.

KPMG LLP (Continued)

June 2003 - August 2006

Manager, Practice Operations for Northern California Tax Practice of

more than 400 employees operating out of practices in Mountain View,

San Francisco, Oakland, Sacramento and Honolulu. Reporting to

Business Unit Partner-in-Charge (BUPIC), responsible for general

monitoring of activities related to internal Finance, Human

Resources and Marketing functions. Responsibilities included the

following:

. Monitor and communicate activities of various internal service

teams, (human resources, finance, engagement management and

marketing) to Leadership to ensure needs of practice(s) are

addressed at all levels.

. Act as first point of contact and approving authority on behalf

of BUPIC relative to employment actions, (e.g., performance

management, salary review, hiring activity, transfers, changes of

status). Work closely with HR and recruiting network to track

employee movement and tie activities to operating plan.

. Lead utilization forecasting efforts for Northern California

Tax as well as West Area State and Local Tax (SALT) practices to

help ensure adherence to operating plan, and ensure that defined

professional utilization goals are attainable.

. Work closely with Marketing Communications in drafting and

distributing formal BUPIC messaging, and assisting in overall

communication efforts across business unit practices.

. Special projects as needed, working directly with individual

partners as well as Partners-in-Charge of Northern California Tax

Business Unit and West Area SALT organization.

HopeLink Corporation

Burlingame, California

March 2000 - January 2003

Manager, Human Resources & Corporate Administration for start-up

internet-based service provider linking cancer patients with

clinical trial opportunities. Reporting to President/CEO and

CFO/COO, major responsibilities included the following:

. Selection, implementation and management of all employee

insurance and benefits programs.

. Management and administration of all employment-related

activities from working with management to identify staffing needs

to incumbent employee orientation to exit meetings with terminating

employees.

. Development and implementation of all company policies and HR-

related procedures, ensuring that all policies and communications

are within applicable regulatory guidelines.

. Administration of company equity-based compensation plans and

investor stock related matters, including preparing updates for

Board of Directors and coordinating necessary tax reporting

documentation.

. Act as "first response" to customer support inquiries, as well

as support Customer Satisfaction function relative to following up

with clinical trial service users and other activities as needed.

SyStemix, Inc.

Palo Alto, California

September 1993- March 2000

June 1997 - March 2000

Sr. Human Resources Representative/Employment Manager for a gene

therapy research and biotechnology development company focusing on

the isolation, purification and application of the hematopoietic

stem cell to treat autoimmune diseases. Reporting to Vice President

of Human Resources & Organizational Development, served as first-

line HR advisor and support to Research organization, as well as

staffing manager for the company as a whole.

July 1995 - June 1997

Human Resources Representative responsible for coordination and

execution of all staffing-related activities, development and

implementation of internal HR guidelines for supervisors,

maintenance of HRIS and Payroll databases to ensure successful data

interface; other HR duties in keeping with a fast-paced environment.

September 1993 - July 1995

Sr. Human Resources Administrator supporting Director of Human

Resources, and working closely with Employment as well and

Compensation & Benefits managers.

Seagate Technology, Inc.

Scotts Valley, California

April 1988- September 1993

Senior Administrative Specialist for disc drive manufacturing

company. Reporting to Worldwide Director of Environment, Health,

Safety and Security, responsible for all administrative activities

related to function covering 17 locations worldwide.

Certifications: Certified by Society of Human Resources Management, Senior

Professional Human Resources (SPHR), 2012

Education: California State University, Chico

Major: Information and Communication Studies (Journalism)

Minor: English

Contact this candidate