Customer Service Management

Contracts Manager/Supplier Management

Business Process Outsourcing ( Supplier Contract Management (

Contract Negotiations ( Strategic Sourcing & Planning( New Supplier

Development ( Cost Recovery ( Service Level Agreements ( Program/

Project Management

Profile

Well qualified, highly diversified, broad-based, performance driven

supplier management professional with proven successes in Contract

Management. Extensive experience in drafting, negotiating and

maintaining customer and supplier contracts for manufacturing, supply

and staffing services with an emphasis on total risk management and

adherence to meeting company goals and standards while maintaining

customer satisfaction.

. Outstanding success in building and maintaining key account

contracts with senior and executive stakeholders.

. Strong ability to identify and mitigate contractual risk with global

experience in conflict resolution.

. Organized, disciplined, self-motivated and creative to achieve

company financial targets and goals.

. Proven leadership with the ability to build professional and

mutually beneficial working partnerships.

Professional

Experience

The Boeing Company. Renton, WA. CONTRACTS MANAGER

July 2011-2014 Lead

Procurement Agent, BCA 787 (2011-2012)

Managed a team of twelve procurement professionals in the Shared

Services Group of Supplier Management. Work closely with multiple

company business unit divisions including Global Staffing, Corporate

Headquarters, Legal, Engineering Production and Services to develop and

monitor key contract performance metrics, cost reduction and identify

opportunities for strategic business process outsourcing, that is in

alignment with supply chain category strategies.

Key Achievements and responsibilities:

. Hiring and developing the industry's best in class Business Process

Outsourcing team.

. Drafted and negotiated new contracts totaling $300 million. Manage

and support annual procurement of 1.2 billion dollars

. Supervise and support enterprise Supply Chain Strategies in

procurement of Contract Labor for the Boeing Company as well a

participating in the strategy for best in class to market for HR

consulting services.

. Successfully negotiated multiple, multi-million dollar complex

contracts.

. Successfully engaged external suppliers on 3 major production

challenges resulting in improved delivery performance, long term risk

mitigation and meeting company financial targets and establishing

compliance with IRS & FAA requirements.

. Lead key legal compliance activities for such issues as FARS/DFARS

and Dodd-Frank Act (Conflict Minerals).

. Lead team of 12+ procurement agents responsible for the deployment of

procurement and contracting supporting Enterprise

non-production services including contract labor, consulting (ISC's),

professional services and business process outsourcing.

. Ensure compliance, risk to terms in conditions, that are in

compliance of DCAA, DCAM, ITAR Compliance, FAR & FCPA compliance.

. Developed business unit processes for consulting, training manual

and currently creating a best in practices training procurement

manual for enterprise solutions for business process outsourcing.

. Evaluate and oversee the creation of RFP's for industry

competition. Negotiate terms and conditions and establish

service level agreement metrics to ensure supplier performance is

measured to expectations.

. Responsible for procurement process for electrical and mechanical

standards suppliers. Processes include preparing, negotiating,

and executing contract documents with new and existing suppliers,

performance management, and service level agreement enforcements.

Junior High/High School STEM Teacher. King & Snohomish County

September 2004-2011

. Educate and promote the importance of project management, critical

thinking, problem solving skills, and the ability to analyze

information.

Adjunct Professor-Business Law, Negotiations, Contracts & Employment

Law, September 2001- 2006 University of

Phoenix, Medicine Creek Tribal College 2000-2001

Develop and deliver instructional materials in the areas of employment law,

business law, external communications, cost reduction strategies, and legal

aspects of supervision.

Key Achievements and responsibilities:

. Mentor work place professionals from various high tech and aerospace

professionals with practical applications of negotiations,

communication skills, and project management.

. Create materials that emphasis the importance of protecting

intellectual property in modern, interactive workplace.

Whatlow Group Mobile E-Commerce Wireless Technology, Law & Corporate

Affairs October 2001- 2003

(HR & Contracts/Procurement)

Establish and create an entrepreneurial environment to enable company to

grow from 12 employees to 200+ employees, with revenues exceeding twenty

million dollars. Created a collaborative environment that allowed

independent contributions to celebrated.

Key Achievements and responsibilities:

. Manage client project teams to design business processes to improve

customer satisfaction and achieve cost savings.

. Create and deploy contracting strategies for primary contract consultants

and secondary contract labor agreements.

. Develop standardized contractual provisions, memorandums of

understanding, and letters of agreements with suppliers for software

products.

Senior Consultant ACSS-BEST CONSULTING

November 1998-October 2001

Fred Hutchinson Cancer Research Center- Grants & Contracts

Establish excellent interpersonal relationships by communicating

proactively ensuring team members feel valued, appreciated, and included in

discussion. Facilitate biweekly updates to management personnel.

Review, negotiate, and administer contracts within acceptable standards and

in compliance with company procedures and state and federal requirements

Puyallup Indian Nation, Puyallup WA

June 1995- June 1998

Negotiated and established facilities management contracts to ensure

highest quality customer service experience for the Emerald Queen Casino.

Oversaw the security design, planning and construction of the boat site.

Evaluated and selected products and vendors. Drafted standardized contract

templates for administered contracts, for supplies and services.

EDUCATION and Technical Training

1990 Portland State University, Portland, Oregon

1993 Northwestern School of Law, Lewis & Clark College, Portland,

Oregon

Extensive on-going professional training in such areas as, Contract

Negotiations, Sales, Government Contracting, FARS/DFARS, Customer

Service, 5S and Lean Sigma, Relationship Building and Executive

Leadership.

Fisher Group US-WA-& Effectiveness Institute US-WA-Bellevue

Business Management Diversity-Effective Communications, Contract

Negotiations, Campbell Interest Inventory

Main Computer Skills/Experience: MS Word, PowerPoint, Outlook, Excel,

ExoStar, Delmia, SAP, ERP, SSPN, and AS400 based BPICS.

Community Service: Improved and Coordinated Volunteers for Special

Olympics 20 -Year Recognition. Oregon Athletics Excellence Scholarship

for Native Americans. U.S. National Tae Kwon Do Team Member (3rd

Highest Ranked Native American in U.S.) Alumni Committee Chair, Public

Relations for recruiting affirmative action students focus on Native

American community members. Native American Scholarship Recipient.

Volunteer Photographer & Videographer for local Native Community

members of the Puyallup and Muckleshoot Tribes

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