Supply Chain Training
Resume:
Jeremy Hermann PLog Green Belt
Etobicoke, ON, M9W7J4
**********@*****.***
E-Commerce Supply Chain Analyst
Indigo Books & Music - July 2014-Present
Identify and resolve customer orders that do not have supply and attempt to obtain product so the order can be fulfilled
Work across all Indigo functions and suppliers to ensure elimination of aged e-commerce orders on a daily basis
Analyze service level agreement misses and to identify root causes with over 200+ vendors and approx. 300,000 sku’s.
Work across all Indigo and external partners to eliminate root cause and assist with process improvements.
Assist the e-commerce DC to achieve its cost and operational targets primarily by identifying product location within DC
that maximizes pick path efficiency (slotting)
Distribution Resource Planner & Continuous Improvements Analyst
Canadian Tire Corporation Automotive Supply Chain - May 2009-November 2012
Accomplishments and Process Improvements
Created and maintained SOP’s for all job functions within the facility
Created and launched and Agency Staffing Excel macro file that pulls agency team member daily information and
automatically sends to CTC corporate training repository
Streamlined the collection and sign-off process for Agency invoices
Created Agency Attendance Tracker in Excel that summarizes all attendance late and call ins and formula calculates
appropriate discipline based on results against team member start date
Created Excel formula to capture duplications and discrepancies between Attendance sheet and Agency swipe data
Crown Info Link implementation, assigned Super User for this system
Planned and implemented Outbound Process walk
Participate in 5s implementation
Distribution Labor Supply Analyst
Canadian Tire Corporation Automotive Supply Chain - March 2006-April 2009
Accomplishments and Process Improvements
Planned training schedule for WMS Manhattan implementation and UAT testing (Testing, troubleshooting, call logging)
Fine-tuned WMS Manhattan user profile menus in WM/LM environments
Created and maintained 26 week Labor forecast in Excel resolving week over week actuals against capacity planning
Created Excel Agency Attrition file that captures weekly fill rate and attrition
Created Excel Agency Attendance Tracker that summarizes all attendance late and call ins and formula calculates
appropriate discipline based on results against team member start date
Fine-tuned Agency testing to improve quality of new team members
Improved Agency attrition with data pull analysis in Excel
Distribution Inbound Analyst
Canadian Tire Corporation Automotive Supply Chain - February 2003-February 2006
Accomplishments and Process Improvements
Improved inbound transportation process, investigated and reduced missed pickups for our facility
Streamlined inbound processes improving trailer utilization to all EAP primes
Improved the inbound process through several projects to reduce labor hours
Revamped existing shift configuration to meet new rapid batch process
Created Master Attendance sheet in Excel that summarizes hours by shift, cost center, charged out hours. Using summary
of hours and charged out hours to validate against agency swipes and hours discrepancies
Created End of Shift report communication process to provide production shift metrics to all stakeholders
Created and implemented master vacation calendar so that all key stakeholders can automatically add in names for team
members in their departments
Planned and implemented Student ramp up strategy
Team Lead/Production Coordinator
Canadian Tire Corporation DC Supply Chain – A.J. Billes Distribution Center -April 2000-February 2003
Organize, control and direct all outbound daily operations
Track SLA’s, KVI’s and report all downtime to upper management
Plan and implement cross training schedule
Create manpower-balancing plan and facilitate redistribution of manpower between departments
Create logons and Job profiles in DCCS
Lead the outbound team to meet production goals.
Team Lead – Outbound
Canadian Tire Corporation DC Supply Chain - A.J.Billes Distribution Center - April 1999-April 2000
Experienced in leading teams in Outbound, Flow Through, Cross-dock and Bulk areas within distribution.
Responsible for the front line operation of the assigned operations area, ensure that communication to all team members is
timely and accurate and responsible for maintaining service quality standards.
Ensure performance and resources are monitored and processes operate to the standards set by the functional manager.
Ensure direct reports have adequate training and prepare of reports regarding warehouse operations
Education
2014 Completed SCM Lean Green Belt
2012 Completed Introduction to SQL –University of Waterloo
2005 Completed P-Log Development Series
2003 Completed P-Log Designation
2001 Completed CIFFA
2001 Completed MHMS (Materials Handling and Management Society Certificate)
2000 Completed Computer Systems Technology at Sheridan College
1998 Completed Canadian History at University of Toronto
Skills & Training
SAP – ERP, EWM
10+yrs Excel (Expert) Pivot tables, Data sort & filter, Data import/export, Macro development, Formula creation &
manipulation, Charting/Graphing, Statistical analysis, Function utilization, Conditional formatting, What-if scenario
analysis, Worksheet linking, Hyper linking
10+yrs Word, Power Point (Advanced)
10+yrs Access, Project, Share Point, Visio (Intermediate)
10+yrs Lotus Notes
5+yrs WMS – Manhattan Warehouse Management System WM & LM environments
10+yrs DCCS – Canadian Tire Warehouse Management System (A.J. Billes DC)
10+yrs KRONOS SME Time and Attendance program
10+yrs Bushman conveyors
7+yrs experience in dealing with our yearly Agency contract including negotiations and adjustments
2+yrs Crown Info link System (Super User)
Some exposure to MTM, Minitab, JDA,
TDG, AED, WHIMS, Standard First Aid & CRP (w/yearly refreshers)
EDMS (Employee Development Management System) Corporate training repository
Team Lead Leadership and Development Training
2+yrs H&S Committee member, Wellness Committee member, Liaison for Health and Safety Fairs
Give warehouse tours for internal and external customers
Trained on Crown Rider Pallet, Forklift, Reach, Clamp and Turret trucks
Trained on DuPont STOP Safety Training Observational Program
15+yrs Experienced with interviews and ongoing performance evaluations for our Student summer programs
Awards Received
September 19, 2000, received the Pacific Westeel Award from the MHMS (Materials Handling and Management Society)
for Best Original final project.
Interests & Activities
Running, biking, swimming, reading, and spending time with family and friends.
In 2010, ran the Toronto Scotiabank marathon.
Community
Twice a year, volunteered time to help various United Way and local community organizations in the Vaughan and
Mississauga areas
Contact this candidate