Human Resources Management

PATRICIA HELLRUNG

*** ************* **** *’Fallon, MO 63368

314-***-**** *****.********@*****.***

Highly motivated and enthusiastic with experience in human resources, bookkeeping and financial

management. Reputation for investigating and resolving issues and constantly striving for process

improvement. Independent, creative and critical thinker with sound judgment and strategic decision-making

competencies as well as ability to prioritize and manage time effectively. Ability to learn and master new

skills quickly and thoroughly. Adaptable to change and responds to challenges with confidence,

determination and focus.

PROFESSIONAL EXPERIENCE

MERCER, (HAMMOND ASSOCIATES (acquired by Mercer in January, 2011) July 2007 – June 2014

Senior Associate, Operations – January 2011 - present

• Handle day to day operations as primary resource to field consultants serving more than 200 client

accounts across the U.S.

• Maintain updated current prospect list

• Identify areas of operational weakness, propose resolution to the Market Business Leader (MBL)

and COO and execute on correcting the weakness

• Manage the timely collection of over $30 million in revenue

• Credit and submit invoices in a timely and accurate manner

• Assist the MBL & finance team with monthly forecast and annual budgets

• Draft and retain client contracts

Accounting/Payroll Analyst – July 2007 – January 2011

• Administered health, dental, vision, life, disability, 401(k) and flexible spending accounts to 125+

employees

• Conducted orientations and assisted employees with all enrollment forms and questions; resolved

employee benefit and payroll issues

• Processed bi-weekly payroll; maintained personnel and medical records

• Annually processed over $600,000 of expense reports

• Prepared wage accruals, inputted payroll into General Ledger and drafted the annual salary budget

• Prepared monthly travel and salary reports

• Created quarterly invoices of over $8 million of revenue, updated the data in Peachtree and other

related documents

• Reconciled bank accounts, credit cards, line of credit and a cash flow analysis document weekly

• Handled accounts payable/receivable and debt collections

HEALTHCARE MANAGEMENT ASSOCIATES L.L.C, June 2004 – July 2007

Human Resources Generalist

• Managed bi-weekly payroll, union and employee relations issues for more than 700 employees at

four senior care facilities in Missouri and Illinois

• Oversaw life, health, dental, disability, 401(k), vacation, sick leave and leave of absence benefit

programs

• Ensured compliance with state and federal laws including EEO, OSHA, and ADA

• Conducted interviews and new employee orientations

• Maintained accurate, updated records for the corporate office

COMPUTER SKILLS

Microsoft Word – Microsoft Excel – Microsoft PowerPoint – Microsoft Outlook – Paychex – ADP –

Peachtree – SalesForce

EDUCATION

Masters of Business Administration - Lindenwood University

Bachelors of Science in Business Administration (Emphasis in Management & Organizational Behavior and

Marketing) - University Of Missouri, St. Louis

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