Customer Service Security

Resume

Bamidele Oluwale Bello

**** ******* ****

Suitland, MD 20746

Mobile: 240-***-****

Email: *************@*****.***

Citizenship: United States of America

Work Experience: August 2012 - Present

Aderaf Investments LLC

7757 Belle Point Drive

Greenbelt, MD 20770

Hours per week: 40

Position: Manager

Duties, Accomplishments and Related Skills:

Responsible for staffing the business includes creating job descriptions, running advertisements for open positions, reviewing resumes and applications, interviewing. Prospective employees, hiring and firing, oversees his staff, ensuring they are trained properly, follow company guidelines and policies, perform the job satisfactorily and receive feedback on a regular basis. Also responsible for the payroll function including tallying work hours, calculating pay, processing checks and tracking vacation days and other time off. Communicating with staff and subordinate to keep the workplace running efficiently. Have the ability to comprehend directives from upper management and to then translate them to staff so that everyone is on the same page. Communicating effectively to entail resolving conflicts, motivating employees, speaking to the public on behalf of the company and preserving customer relationships

Supervisor:

Rhonda Bello 443-***-****)

Pentagon Force Protective Agency

9000 Defense Pentagon

Washington DC, DC 20301 United States

03/2007 - 08/2012

Salary: 66,317.00 USD Per Year

Hours per week: 40

Series: 0083 Pay Plan: AD Grade: 7-5

Police Officer (This is a federal job)

Duties, Accomplishments and Related Skills:

Performs a broad range of law enforcement and investigations duties to include vehicular patrol, foot patrol, crime prevention, and VIP’s protection. Enforces laws and orders as required by the Federal and State criminal codes and rules. Monitors and patrols the building on foot or by vehicle in order to prevent criminal activities. Conducts preliminary investigations of crime scenes or other incidents, while gathering evidence, identifying and interviewing witnesses, and interrogating suspects. Participates in the planning activities of both regular and complex criminal investigations which may include but are not limited to sabotage, terrorism, homicide, rape, aggravated assault, arson, bribery, currency transactions violations, narcotics trafficking and those cases having the potential of impacting the security of the nation and the safety of Department of Defense personnel or Officials. Prepares and secures the initial scene for additional investigation. Conducts initial investigations of incidents to include interviewing witnesses and suspects. Provides detailed reports involving criminal cases or issues that may involve possible charges to occupants or suspects. Receives and analyzes intelligence reports to reduce threats against Department of Defense officials. Participates in Antiterrorism and Force Protection training and exercise programs. Gathers facts through such methods as observation, interrogation, contacting informants, and analyzing records to establish facts or obtain evidence. Provides input and recommendations to law enforcement operating programs for improvements and the elimination of negative trends and barriers that impede efficiency and effective mission accomplishment. Conducts internal and external security patrols. Ensures and adheres to agency security measures. Evaluates and provides recommendations to improve or enhance the security and law enforcement operations. Ensures the operations of various security equipment such as Close Circuit TV, intrusion detention system, access control system, X-ray walk thru and hand held metal detectors, biometric security devices, electronic visitor control stations, security tour/watch systems, vehicle barrier systems, and use, care of safety of small arms and ammunition. Prepares official police reports. Coordinates with other government agencies. Performed physical security patrols of grounds in order to detect and deter crimes against persons and property. Protected property and facilities performing inspections on foot and in a patrol vehicle. Provided executive protection for VIP, delegates, Ambassadors, etc. Prevented entry and reported the presence of unauthorized persons on grounds and buildings. Responded to and reported any unusual or suspicious activity. Ensured safety of staff and members of the general public. Initiated and performed investigation of crimes. Conductening interviews.

Knight Protective Services- 03/2001 - 03/2007

Lanham, MD United States

Hours per week: 40

Security Supervisor

Duties, Accomplishments and Related Skills:

Supervise, lead or perform work to develop and implement policies, procedures,

training and methods to identify and protect critical data, personnel, and property

from unauthorized disclosure and misuse, theft, assault, espionage, sabotage, or

loss. Safeguard vital information, people, operations and facilities. Develop and

implement policies and procedures for evaluating the character, background, and

history of employees and candidate for employment that are to be granted access

to classified or sensitive information, materials, or work sites. Help safeguard our

Department of Defense and nations critical assets. Perform security screening of

persons, including tasks such as, hand wanding which includes the requirement to

reach and wand the individual from the floor to over head, pat-down searches, and

monitoring walk-through metal detector screening equipment of property, including the operation of x-ray machines to identify dangerous objects in baggage, and on visitors, and preventing those objects from being transported onto Department of Defense building, control entry and exit points, continuously improve security screening processes and personal performance through training and development. Trained new and old security personnel with professional demeanor, positive attitude, excellent communication skills, self-motivate, role model for other officers, and flexible. Has knowledge of using 2-ways radio communications and law enforcement alphabetic phonetic.

Supervisor: Captain Raymond Smith

Tel: 301-***-****

Maryland Department of Public Safety and Correction- 01/2002 - 03/2007

Jessup, MD United States

Hours per week: 40

Correctional Officer

Duties, Accomplishments and Related Skills:

Supervise inmates in housing units and those segregated for administrative or punitive measures, instruct inmates in housekeeping and sanitation; supervise the issuance of clothing and other personal effects to inmates. Make periodic patrols of quarters and work areas and initiate counts of inmates at regular and irregular intervals; maintain control and discipline including use of physical restraint and restraining devices; prevent the introduction of contraband into the institution. Periodically checking inmate mail for possible contraband; maintain a periodic patrol either inside or outside the institution to ensure the security and integrity of the institution.

Monitor, supervise and screen inmate visitor traffic; monitor per guard system, observe traffic in and around the compound. Instruct inmates and maintain control in areas such as the inmate food service area, auditorium, etc. Observe for signs of disorder or tension and report such observations to a higher authority, counsel with inmates regarding institutional, domestic or emotional adjustment problems. Maintain a record of equipment, supplies and other items, maintain and demonstrate proficiency in the use and care of firearms, restraint methods and equipment and emergency measures, maintain

Knowledge of communication and other electronic equipment; instruct inmates in the proper care and use of institutional equipment. Maintain master inmate location counts, setup and receive inmate counts and be familiar with the entire operation of the Control Room, initiate and participate in search of inmate recreation areas, work areas, and housing units to prevent the introduction of contraband items. Maintain proper security of inmates being transported, ensure that all transportation permits are completed accurately and signed by the appropriate authority, institute proper restraints as appropriate for inmate’s custody classification, check transportation vehicles daily. Maintain order and protecting life and property. Transporting and escorting inmates from one location to the other such as hospital, visiting family and court hearing. Trained new and old correctional officer in all areas of prison rules, and regulations (Field Training Officer) with professional demeanor, positive attitude, excellent communication skills, self-motivated, role model for other officers, and flexible in decision taking.

Supervisor: Lt. Adjei

Tel: 410-***-****

Education: Phoenix University Phoenix, AZ United States

Master's Degree April 2013

GPA: 3.07 of a maximum 4

Major: Master of Science/ Security Administration

Relevant Coursework, Licenses and Certifications:

Graduates study in criminal Justice and security survey of Justice and security

Organizational administration and behavior

Finance and budgeting in justice and security

Ethics in justice and security

Criminal theory

Legal issues in justice and security management of institutional risk and critical incident management

Cybercrime and information systems security

Public policy issues

Concepts of physical and personal protection

Forensic science and psychological profiling

Program development and evaluation

Madison University Gulf Port, MS United States

Bachelor's Degree- December 2009

GPA: 3.4 of a maximum 4

Credits Earned: 60 Semester hours

Major: Criminal Justice Management

Relevant Coursework, Licenses and Certifications:

Introduction to Ethic in Criminal Justice

Research method in criminal justice

Juvenile Justice

Introduction to communication

Crime and Drugs

Introduction to criminology

Criminal justice

Introduction to correction

Criminal law in criminal justice

Criminal procedure in criminal justice

FEDERAL LAW ENFORCEMENT TRAINING CENTER GLYNCO, GA UNITED STATES

Technical or Occupational Certificate – December 2007

Credits Earned: CERTIFICATE

Major: FEDERAL LAW ENFORCEMENT CERTIFICATION Honors: Magna Cum

Laude

Relevant Coursework, Licenses and Certifications:

Federal law enforcement certification training certification

Behavioral science division, counter terrorism division, firearms division

Forensic investigation Technologies division, computer and financial investigations division

Legal division, physical techniques division, training management division, TSA flying armed, secretion and identification small arm safety certified, and qualified

In the Gluck, introduction to homeland security, CPR/First Aid training

Gun safety training, and phase 111 training CPR/Adult, CPR/Infant/AEd

Criminal Report writing trained, criminal investigator techniques trained, ASP baton trained baton trained, restraint techniques

Trained, interview interogatation trained, hostages negotiation trained, explosive ordinance, demolition trained, emergency tactical response trained, first responder trained, defensive tactical trained, weapon trained, UMP40, 9MM, semi Automatic, 87O Remington shotgun, civil disturbance, detection/recognition trained, hazardous material awareness

ONDO STATE POLYTECHNIC OWO United States

Bachelor's Degree 12/2000

GPA: 2.89 of a maximum 4

Major: Accounting

Relevant Coursework, Licenses and Certifications:

Bachelor in accounting

Language Skills:

Language Spoken Written Read

English

Yoruba (Nigeria Language)

References:

Sgt. Alex Amedu

State of Maryland Department of Public Safety and Correction

Tel: 443-***-****

*********@***.***

Dr Darrell Cummings

Vine Church

Tel: 865-***-****

Taiwo Fapohunda

State Of Maryland Department of Public Safety and Correction

Tel;443-***-****

SUMMARY OF SKILLS

Federal Law Enforcement; Security Administration (Physical); Diplomat Security;

Antiterrorism and Force Protection (ATFP); Chemical, Biological, Radiological

and Nuclear (CBRN); Criminal Investigations; Surveillance and Counter

Surveillance; Personal Protection; Executive Protection; First Responder;

Emergency Response; Crisis Intervention; Interview Techniques; Weapons and

Ammunitions qualified; Negotiator; Contingency planning; Access Control;

Intrusion Detection Systems (IDS); Closed Circuit Television (CCTV); Contract

Compliance; CPR Certified; Telecommunications; WHALES; National Criminal

Investigation Checks (NCIC); Leadership; Supervision; Customer Service; Computer Software: Word Perfect; MS Word; MS Excel; and MS Mail. Perform

Law Enforcement duties in the Pentagon reservation and the National Military

Command Center (NMCC): Personnel Security Clearance Level: Secret.

SPECIALIZED TRAINING:

Successful graduated from Federal Law Enforcement Training Center (FLTC) on June 29th, 2007, located in Georgia

Maryland correctional officer training commission certified-Wood lock, Maryland

Certified State of Maryland Department of correction firearms certified with mini

14riffle, .38 caliber revolver, 9mm pistol, and short gun

General services administration certified armed security certified

State of Virginia certified armed security guard certified with- 9MM, .38 caliber

C.P.R and First aid certification

United State Nay Accession course certified

United State Navy Basic military training at Great Lakes Chicago

Certified Baton training

Patuxent Institution member of TAC

Pentagon Force Protective Agency TAC Team Member

Computer literate in Microsoft words, Corel draw, power point, internet access, and Microsoft excel

AWARDS:

Afghanistan Campaign Medal

Global war on Terrorism Service medal

Rooky of the Year 2001 (Patuxent Institution)

Best officer of the month July 2004 (Patuxent Institution)

Best officer of the month of June 2005 (Patuxent Institution)

Letter of appreciation from park police directorate

Letter of appreciation from Pentagon force protective agency

Letter of Appreciation from Park Police.

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