Customer Service Data Entry receptionist

Sakshi

B ***, Sharda Puri

Ramesh Nagar

New Delhi 110015

E mail: *********@*****.***

******@*****.***

Contact no. 880-***-****

Date : / /20

Dear Sir/Madam,

I am Sakshi Bansiwal, has completed my BA from D.U University, Delhi.

Pursuing MBA in Finance from Symbosis, Pune

Recently I had worked with Taxmann Technologies Pvt Ltd., where I was working as a Admin Incharge from Sep

2010 to Nov 2013.

Worked with Sabkahub.com in Real Estate Department as a Tele Caller & Data Entry Operator from Aug 2009 to

July 2010.

Worked with Spanco Bpo (Gurgaon) as Customer Care Executive in Reliance Communication from Nov 2008 to

Aug 2009

I would welcome the opportunity to interview with your selection team and look forward to hearing from you in the

near future. Thank you for your time and consideration.

Sincerely,

Sakshi

Sakshi

E mail: *********@*****.***

******@*****.***

CAREER OBJECTIVE

To be the part of a dedicated work force of an organization and achieve the targets lay down by the

organization using the best of my knowledge and available resources

Innovating and performing by influencing and empowering a situation or an idea.

A competent professional with hardworking attitude and adaptability towards any working

environment.

PROFESSIONAL & ACADEMIC OVERVIEW

12th from C.B.S.E in 2008

10th from C.B.S.E in 2006

Graduate BA Prog. course from Delhi University

Pursuing MBA in Finance from Symbosis, Pune

EXPERIENCE

Total Work Experience : 4.5 Years

Location : Delhi

Recently I had worked with Taxmann Technologies Pvt Ltd ., where I was working as a Admin In charge from

Sep 2010 to Nov 2013.

KRA:

• Taking care of Front Desk

• Handling HR work

• Maintaining Attendance Records and send it to the accounts.

• Scheduling Interviews, Office Coordinator

• General Formalities of New Joinee, Mainting Courier Records, Housekeeping, .

Worked with Sabkahub.com in Real Estate Department as a Tele Caller & Data Entry Operator from Aug 2009

to July 2010.

KRA:

• Making Calls to new Customers or the Prospectous Customers .

• Mainting all the Data Related new Flats in the Delhi/NCR.

• Generating Leads .

Worked with Spanco caters to large complex Technology Infrastructure projects across Government, Power and

Telecom Service Provider’s space. Spanco Limited also has a formidable presence in the BPO space spread over four

continents and catering to India, US/Europe, Middle East and African markets. Worked as Customer Care

executive from Nov 2008 to Sep 2009

KRA :

A deep knowledge of the operations of a customer care department in an organization.

•

Answer participant questions, as well as question participants to obtain full understanding

•

of what information is being requested.

Document all calls with regards to participant inquires accurately using Call Tracking

•

System.

Provide quality customer service on every call.

•

Promote good listening skills.

•

KEY SKILLS

• Good Communication Skills.

• Can work effectively in team, as well as individually.

• Highly adapted to learn new views/ideas/technologies.

• Hard Working & Easy Learner.

COMPUTER PROFICEINCY

MS WORD, MS EXCEL, MS POWERPOINT, INTERNET.

HOBBIES & INTEREST

Playing Games, Interacting with people and Listening Music.

PERSONAL VITAE

Name : Sakshi

Father’s Name : Sh. Bishamber Dayal Bansiwal

Date of Birth : 19th January 1990

Language : Hindi, English, Punjabi

Marital Status : Single

Nationality : Indian

Date Signature

Contact this candidate