Sharon Silveira
Toronto, Ontario M1B 2G8, Canada
Home: 416-***-**** Cell: 416-***-****
Email: ******.********@*****.***
A well organized and detail oriented individual, with excellent communication and interpersonal skills. A self
motivated, innovative and flexible person who readily adapts to new challenges. Has the ability to work
successfully with others as well as independently.
CAREER OBJECTIVE
I would like to pursue an opportunity to demonstrate my abilities in Educational Psychology and Applied
Behavioral Analysis with a variety of different populations. I wish to use my current repertoire of skills to work
with, for and alongside a plethora of individuals that span different age groups, abilities, and ethnic and socio-
economic backgrounds.
SKILLS
Adapts to a variety of work situations and resourceful when finding solutions
Provide leadership and supervision for program staff, students and volunteers
Advise and consult with program coordinators on difficult cases
Works collaboratively with parents, staff and professionals to coordinate and conduct events
Liaise with program participants and parents to address questions and concerns
Participates in work groups or task forces as required
Develop individual and group goals and strategies
Demonstrate a commitment to person-centered care
Committed to treatment flexibility when working in a diverse group
Have a strong commitment to teamwork and works well in a diverse environment
Demonstrates excellent judgment and an ability to work independently and in unstructured settings
Possess strong communication skills, both written and verbal with the ability to think outside-the box
Openness to shared on-call responsibilities
Proficient with various computer programs including Microsoft Office applications, Internet, Intranet,
and familiar with social media and other technology tools and approaches.
Certified in Safe Management techniques.
EDUCATION
September 2013 – August 2014
Ontario Institute for Studies in Education
Masters of Education
M.Ed in Applied Psychology and Human Development, specifically within the stream of
Developmental Psychology and Education.
September 2010 – June 2011
GEORGE BROWN COLLEGE
Post-Graduate Diploma
Behavioral Science Technology: Behavioral Analysis
Intensive 1 yr course that provides placement for 4 months in an organization that encompasses
Applied Behavior Analysis (ABA) and Intensive Behavioral Interventions (IBI) standards
On the Dean’s Honor Roll list
Picture Exchange Communication System (PECS) trained at introductory level
UNIVERSITY OF TORONTO September 2005- June 2010
Honors Bachelor of Science –Life Sciences Discipline
Mental Health Psychology
Health Studies Option
Earned a certificate of recognition for Note Taking at UofT.
Earned a Level One certificate in Leadership Development at the UofT.
EMPLOYMENT
January 9, 2012 – September 2014
Instructional Therapist
New Haven Learning Center
Programs are based on the principles of Applied Behavior Analysis and Intensive Behavioral
Interventions.
The ages of children worked with range from 2 1/2 – 21 and alternate from a one-to-one model to a
typical classroom setting (with a teacher at the front of the class) depending on the child and the
program.
Programs are created based on academic, social, pre vocational and community skills.
Ensuring that the stimuli preparation for the programs is always up to date, and that efficacy in data
collection and the actual running of the programs is consistent across therapists and settings.
Responsible for running the Assessment of Basic Language and Learning Skills (ABLLS -R) twice a
year as well as the creation of individualized student plans for the parents twice a year.
Responsible for graphing the data for the programs as well as behavior data on Excel.
Problem solving independently and as a group to make changes to programs that are not working.
Incorporating in vivo teaching by taking the students out in the community and fostering
independence.
Making sure to capitalize on every teaching opportunity to solidify their mastered and current
repertoire of skills.
Being able to receive constructive feedback in the moment with the expectation of an immediate
response to and the adaptation of behavior to that feedback.
Being able to provide upward feedback.
Ensuring that the client’s paperwork is always up to date, that their student binders are in good
condition. Monthly binder reviews help guide this organizational aspect.
May 2011 – December 21, 2011
Instructional Therapist
Exceptional Learning Center (eXL)
Developed Social Stories and service plans for clients
Assisted the client and family to develop specific goals and objectives
Performed Intensive Behavioral Intervention programs with the children
Completed a needs assessment of the child and family in order to prioritize service requirements
Collected and participated in data analysis
Compiled reports as required
Demonstrated active listening skills
Assisted children to build skills in areas of communication,emotional behavior and social living
Ability to take on administrative duties
Performed home visits with some of the clients to ensure generalization of taught skills outside of the
classroom setting.
Instructional Therapist – G.B. Student Placement January 2011 – February 2011
Kinark Lakeridge: Central East Autism Program
Helped with the making of programs, photocopying, designing resources and making the necessary
props for the program
Observed and learned the hands on methods involved with teaching children with Autism
Performed Intensive Behavioral Intervention programs with the children, collected data etc for my
placement final report
Underwent a Provincial evaluation by my Senior Therapist
March 2010 – March 2013
Independent Sales Representative
Avon Canada
Collected orders from customers and personally delivered products in a timely fashion
Organized inventory and invoices
Provided outstanding customer service
Excellent interpersonal skills helped in bringing in new clientele
September 2010 – November 2011
Head Cashier
The Home Depot, Toronto
Managed a team of 6-7 people every shift
Observed and coaches individuals on any required improvements, skill development etc
Responsible for opening and shutting down the front cash registers and other registers across the store
Responsible for voids, approvals, markdowns and discounts
Responsible for making judgment calls on transactions
Responsible for making accommodations for my team and helping them whenever and wherever
required
November 2006 – September 2010
Cashier
The Home Depot, Toronto
Provided excellent customer service through one-on-one interactions and by listening and responding
to customer concerns
Demonstrated conflict resolution skills when addressing customer complaints
Always polite and courteous and ensures customer satisfaction
Assisted customers whenever necessary. Verified that customer receipts matched the items in their bag
when they are leaving the store
Used knowledge and judgement to resolve problems and build relationships with customers by being
the first and last contact with the shoppers
VOLUNTEER EXPERIENCE
Nur Abadi School for the Mentally Challenged(Jakarta-Indonesia) June-July 2013
Volunteered with teachers who teach mentally challenged children and adolescents.
March – April 2013
Daily Bread Food Bank
Organized by the New Haven Learning Center as a means to take their students out in the community
and have them perform fine motor tasks and follow directions.
Accompanied and assisted children on the Autism Spectrum in sorting food, tying bags, boxing
packages etc
Used this experience as a teaching opportunity to strengthen community skills, peer interactions and
social skills.
Good Shepherd Ministries January 2013
Prepared food and served the homeless and all who visited the center.
Tidied beds at the residences.
Distributed personally made Christmas bags of goodies.
Young Street Missions December 2011
Prepared food and served the homeless and all who visited the center.
Set up tables for the meal
Cleared up after the meal and did the dishes.
Distributed personally made Christmas bags of goodies.
Out of the Cold December 2010
Prepared food and served the homeless and all who visited the center.
Set up tables for the meal.
Prepared sleeping area for homeless.
Cleared up after the meal and did the dishes.
Distributed personally made Christmas bags of goodies.
November 2007 – March 2011
Center for Addictions and Mental Health
Volunteer at the Patient’s Library.
Interacted with clients through talking, reading to/with them, playing games with them.
Participated in therapeutic activities and groups with the clients such as painting, poetry, photography
discussion, drawing etc.
Achievements and Interests
Certified in Safe Management Techniques.
Standard First Aid/CPR/AED
Certified in Diversity Training.
Earned certificate of achievement for Christopher Leadership Course.
Proficient in the English language which led to the early completion of my high school English credits.
References available upon request