Customer Service High School

**** ******* ** • 662-***-**** • ********@*****.***

Anthony Head

Profile

• To gain a position with a growing company where I can utilize the professional skills that have been honed throughout my career.

• More than 2 years’ experience in stocking merchandise / customer service and support with recognized strengths in operating heavy machinery, problem-solving and trouble-shooting, staff support, and planning/implementing proactive procedures to avoid potential problems.

• Proficient in heavy lifting all objects, forklift operating, pallet stacking, and customer service.

• Ability to train, motivate, and supervise Team Members.

Experience

June 2010 – Current Texas Instruments Incorporated Dallas, TX

Wafer Fab Technician – Equipment

• Ability to identify, multi-task, and resolve multiple priority issues quickly and efficiently to improve overall fab performance

• Ability to learn and understand process flow quickly, and support the engineering organization as needed

• Outstanding organizational, teaming, and troubleshooting skills on electrical and mechanical systems

• Exceptional attention to detail

• Proficient with MS Office, Word, Excel, and PowerPoint

• Strong collaborative skills in team environment

• Excellent communication and presentation skills

June 2007 – October 2009 Wal-Mart Mesquite, TX

Material Handler – Customer Service

• Process freight, create new displays on end caps and fill shelves with merchandise

• Stock this merchandise in a stable manner

• Established plans to streamline daily processes

• After filling shelves with merchandise, they zone the store, which involves bringing stocked items forward so that shelves appear full and neat

• Ensure that individual items are in their correct locations

• Work in a variety of departments, such as in grocery, housewares or health and beauty aids

• Follow safe work practices by keeping their work areas free of debris such as plastic and cardboard used to package the merchandise they stock.

Education

Greenwood High School Greenwood, MS

Diploma/General Studies

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