Customer Service Marketing

Victoria Funk

**** ********* *****

Philadelphia, PA 19154

*************@*****.***

215-***-****

Objective: Seeking a challenging position through which my complete skills and

passion for excellence will be utilized.

Career History

InterSolutions LLC/ISI Management 03/201*-**-****

Staffing Coordinator/Assistant Branch Manager

• Recruiting for all levels of the Property Management Industry.

• Handled various accounts and billing information.

• Provided excellent customer service to all clients and employees.

• Maintained an active member of The Philadelphia Apartment Association boards.

• Maintained a strong relationship with clients and employees.

• Provided in-depth training to all associates, including Fair Housing Laws.

• Increased sales and business through Internet Marketing.

• Handled Insurance claims, contracts, employee benefits, and employee payroll.

Signature, INC. 01/2013-03/2013

Marketing Distributor

• Marketing for Home Depot.

• Provided excellent customer service to all customers.

• Handled in store promotions.

Beasley Broadcast Group (92.5 XTU and Wired 96.5) 01/2012-03/2013

Promotions Assistant

• Attended various events to promote the stations.

• Assisted DJ’s and Promotions Directors.

• Photographed Events.

• Internet Marketing to promote stations.

• Managed social media and websites.

• Provided excellent Customer Service to all listeners.

Flynn and O’Hara Uniform Company 06/2006-07/2012

Human Resources Assistant

• Provided excellent Customer Service to all employees, upper management, and

customers.

• I9 certifications.

• Processed new employees.

• Filed new orders.

• Handled all returns, exchanges, and credit card transactions.

• Calculated store budgets, sales, and totals.

Maidenform 09/2008-09/2011

Supervisor/Key Holder

• Provided excellent customer service.

• Handled cash and credit card transactions.

• Assisted in all marketing and promotions throughout the store.

Education

Southern New Hampshire University

Expected Graduation Date: 05/2015

Masters in Communications, Marketing, and Media.

3.7/4.0

Holy Family University

Bachelors in Communications

Cum Laude

3.5/4.0

Archbishop Ryan High School

High School Diploma

4.0/4.0

Achievements

• President of Lambda Pi Eta: The Communications Honor Society.

• A Member of Six Honors Societies from my undergraduate.

• Received Two Awards for Photography/Photojournalism and Video through the

South Eastern Consortium of Higher Education.

• Most Influential Student-Southern New Hampshire University.

• Employee of the Year-InterSolutions.

• Customer Service Excellence-InterSolutions.

Area of Expertise

• Adobe Photoshop, InDesign, Illustrator

• Social Media Marketing

• Constant Contact/Vertical Response

• ADP

• Press Releases

• Editing

• Microsoft Office Suite

Volunteer

MCM Automotive 01/2012-Present

Social Media and Marketing Development

Contact this candidate