Project Manager Management

ANIL V. PILLAI

614-***-**** . ******.****@*******.***

SUMMARY

. Accomplished leader with comprehensive global experience managing

multiple job functions.

. Innovative manager capable of developing the strategic direction of an

organization, as well as identifying and executing tactical

initiatives.

. Experienced in various industry settings: Financial Services,

Pharmaceutical, Automotive, Alternative Healthcare and Information

Technology.

. Recognized problem solver with a proven record in Process Excellence,

Project Management, PMO, Business Planning, Analysis, Operations,

Change and People management.

. Experienced in managing multi-national cross functional teams.

. Team player with the ability to communicate effectively with peers,

subordinates and C-management.

SPECIALITIES

Process Excellence

Project Management

Change Management

Corporate Integration

Strategic Planning

People Management

PROFESSIONAL EXPERIENCE

FIRST DATA CORP, Hagerstown MD

2013 to Present

Director, Process Excellence

. Provided Senior Management status updates regularly and recommended &

prioritized program components based on strategic objectives of the

organization

. Recommended appropriate Metrics, Dashboard, Business Continuity Plan

(BCP) and Exit Strategies for the various sub programs.

. Designed optimal initiatives to standardize Organizational &Technology

processes for all cross-functional project teams.

. Successfully tracked, managed and delivered on schedule, five projects

concurrently.

. Applied Six Sigma principles and methodologies to drive financial and

strategic improvements, service delivery efficiency and customer

satisfaction.

. Program exceeded savings targets by over 35%.

CAPITAL ONE, McLean VA

2013

Business Process & Project Manager, Model Risk Office/PMO

. Responsible for business process management activities including

mapping of existing processes, iterative problem definition, root

cause analysis and recommended improvement opportunities.

. Developed detailed plans and schedules with project tracking and

oversight, procedures and process controls.

. Re-engineered existing processes, facilitated organizational changes

and implemented performance metrics.

. Utilized SIPOC analysis, process maps, RASCI, Kaizen and Six Sigma

methodologies.

HEWLETT PACKARD, Columbus, OH 2005

to 2012

Business Planning, Analysis & Operations Manager (2006-2012)

. Responsible for managing multiple projects geared towards supporting

large program initiatives.

. Reviewed business needs, strengths, weaknesses, etc. from a Lean Six

Sigma perspective to identify and target areas for operational

excellence programs and other solution strategies.

. Recommendations as part of a Lean Six Sigma (LSS) project resulted in

savings of approximately $500K in 2011 and an estimated $1.25 million

over following 5-7 years.

. Selected to be part of the Voice of the Workforce (VoW) group designed

to find ways to improve the employee experience and company loyalty

within the division. Participation rate rose by 8%.

Project Manager, Corporate Integration (2006)

. Part of leadership team that led a complex and successful $100 million

merger; $25 million buyer (Saber) with $75 million seller (Covansys -

State and Local Government Practice) spanning 900 employees on two

continents, including 300 in India, three primary data/development

centers, and facilities/personnel in 38 states.

Project Manager, Maryland State Elections (2005 - 2006)

. Served as the Project Manager at development center in Salem OR;

reviewed, monitored and resolved issues between clients, project team

at the client site, and onsite development team. Project was

successfully delivered on schedule.

Project Manager, Testing, Training & Documentation, Helpdesk (2005 - 2006)

. Ensured timely delivery of quality-tested software, user documents and

training, and helpdesk services for customers across six states.

. Setup and managed multiple teams at various geographical as well as

international locations. In charge of over 30 direct reports.

Scheduling Manager (2005)

. Successfully scheduled and tracked deliverables of six projects

concurrently.

. Interacted with various project managers, business analysts,

infrastructure and development team to close any communication gaps;

ensured issues were identified, tracked and resolved in a timely

manner.

BACL Vancouver, Canada

1996 to 2005

Director of Operations

. Profit and Loss responsibility for all operational areas including

business and strategic planning, purchasing, distribution, sales &

marketing, and general administration.

. Managed various projects resulting in - increased turnover by over

100%, more than doubling customer base, reducing inventory and

accounts receivables by 50%.

BHARAT GEARS, Mumbai, India

Marketing Manager

. Spearheaded project for the implementation of MIS for Sales and

Purchase departments. Managed computerization of company's MRP system

resulting in reduction of inventory by 50%.

. Successfully led the team to complement other departmental efforts for

obtaining ISO 9000 certification.

PFIZER, New York, NY

Senior Management Accountant

. Implemented and managed an inventory product movement system project

for Pfizer's international finance division.

EDUCATION

University of Rochester, Rochester, NY

MBA (Finance/Marketing)

Manipal Institute of Technology, Manipal, India

B.S. (Chemical Engineering)

CERTIFICATIONS/TRAINING

. Lean Six Sigma

. Certificate of Excellence awarded at 'Project Appraisal & Risk

Analysis' program conducted by The Harvard Institute for International

Development

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