Sales Manager

Carol Williams

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Flossmoor, IL 60422

**************@*****.***

Profile

Senior Sales and Management Professional: In-depth knowledge of

health care industry

Top performing sales and account management professional with

proven ability to drive business growth through aggressive sales

Initiatives, that deliver revenue growth, market share and

market penetration. Strategic thinker who can plan and implement

sales, marketing and business initiatives to support

corporate objectives. Experience in different

specialties, product launches, market

expansions and initiating process improvements.

Relevant Experience

.

Paragon Associates ( Burr Ridge, IL

2008 - 2011

Consulting Firm that specializes in sales, operations and sourcing.

Sales and Project Management:

Directed and managed projects from beginning to end. Defined project

scope, goals and deliverables that supported business goals in

collaboration with client senior management and stakeholders.

Developed long and short range business plans. Managed the RFP

process. Determined extra account prospective through the other

services and value proposition. Complete

responsibility for business to business strategy. Managed the long

term selling process of key accounts. Responsible for pulling

through contracts.

Delivered Results:

< Planned a successful sales campaign with existing customers,

yielded a 70% response rate in 2009.

< Recognized for excellent cross functional collaboration.in 2008.

< Co-led training classes for new account managers in Chicago suburban

area in 2010-11.

Merck & Co. ( Chicago, IL

1999 - 2007

A global research-driven pharmaceutical company - annual sales 24.2

billion.

Senior Pharmaceutical Representative ( Specialty

Developed growth strategies for key accounts, Coordinated speaking

opportunities for the thought leaders on

asthma and allergic rhinitis. Managed the major teaching institutions -

University of Chicago, Northwestern,

Loyola. Developed research advocates regionally and locally, Worked

extensively with researchers and

Identified clinical sites for upcoming trials. Managed messaging for four

clusters of office based representatives.

Delivered Results:

( Recognized for excellent cross functional collaboration of programs.

( Turned failing territory around. Rank #31 to # 1 in 12 months.

< Finished Number 1 in the region out of 32.

< Finished Number 4 in the region out of 32.

Glaxo Smithkline ( Chicago, IL

1991-1999

Global Leader in pharmaceuticals-annual sales 22.7 billion.

Executive Pharmaceutical Consultant

Managed territory by analyzing ROI, identifying competitors' trends,

Established strategies to penetrate the customer decision matrix, Developed

presentations and presented to P & T committee members and c-suite

executives. Corresponded with state and city programs to implement

strategies to maintain drugs on formulary and increase market share.

Successfully launched 7 products in different specialties, Identified

clinical site locations for clinical trials.

Delivered Results:

( Consistent goal achiever for 8 years.

( Drove territory sales growth, achieving over +25% of plan and

being named as a Left Lane Leader 5 times.

< Dramatically exceeded sales quota on Baycol product launch

in the over crowed statin market by 266.6% of plan.

< Number 1 in the region and number 16 in the nation during

the launch of Kytril.

< Very successful in implementing step down therapy from IV

to oral to grow market share.

Current Experience:

GE Healthcare (Waukesha, WI

Global Healthcare provides transformational medical technologies and

services. Revenue 16.9 Billion

Quality Regulatory Leadership Program

2 year Program

- Post Market Recall- Project Leader

. Standardized identification of recall customer letter deployment

owners and developed a Deployment owner spreadsheet for the deployment

process.

. Prepared and reported raw data into 7 meaningful and actionable trend

reports and graphs

from Product Safety Review Board to Deployment on monthly basis.

. Analyzed post market recall reporting process and made recommendations

regarding improving

the cycle time utilizing Lean Six Sigma..

- Lean Six Sigma- Greenbelt Project

. Analyzed, identified and defined waste in the recall customer letter

localization step

process.

. Organized and managed the process work outs in 8 regions globally.

. Created the current and future state value stream maps for each

region. Implemented solutions.

Reduced cycle time by 30

- Clinical Research Operations- Project

Manager

. Supported Scientific Assessment Review, Research Determination Review

and Research

Closure Review meetings by conducting necessary pre-work

associated with each phase of the

research process.

. Good knowledge of ICH/GCP requirements. Conducted closure review

quality checks to

decrease errors.

. Developed an operating mechanism to drive on time results for all open

audits in CAPA

system.

Product Regulatory Leader

. Manage Declaration of Conformity Project to ensure that the DOC's are

uniform across all RA

Leaders in the department.

. Establish uniformity based on standards and guidance internally and

externally. Develop

regulatory rationale for supported HCIT product changes.

. Analyze regulatory requirements and determine their implications and

determine implications

on product classification, design change impact and global

regulatory impact.

. Manage the Saudi Arabia product registration process. Knowledge of GEHC

product

development lifecycle and design controls, review and approve

product labeling to ensure

regulatory compliance.

GE Internship Program-Regulatory Intern

. Developed the 21 CFR Subchapter J product initial and supplement

reports database for X-ray

Products certifications.

. Developed procedures to manage The Subchapter J product reports database.

Learned all the components of the 510K process utilizing cross

collaboration

. Instrumental in China's pre auditing process by preparing the 21 CFR

Subchapter J initial and

supplements to an internal file for use by index for audit.

Education

Masters in Clinical Research and Regulatory Affairs December, 2011.

Northwestern University

Cumulative GPA: 3.81/4.00

Masters of Business Administration Keller Graduate School of Management

Chicago, IL

Bachelor of Arts in Psychology Spelman College Atlanta, GA

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