Sales Manager
Resume:
Carol Williams
Flossmoor, IL 60422
acfyah@r.postjobfree.com
Profile
Senior Sales and Management Professional: In-depth knowledge of
health care industry
Top performing sales and account management professional with
proven ability to drive business growth through aggressive sales
Initiatives, that deliver revenue growth, market share and
market penetration. Strategic thinker who can plan and implement
sales, marketing and business initiatives to support
corporate objectives. Experience in different
specialties, product launches, market
expansions and initiating process improvements.
Relevant Experience
.
Paragon Associates ( Burr Ridge, IL
2008 - 2011
Consulting Firm that specializes in sales, operations and sourcing.
Sales and Project Management:
Directed and managed projects from beginning to end. Defined project
scope, goals and deliverables that supported business goals in
collaboration with client senior management and stakeholders.
Developed long and short range business plans. Managed the RFP
process. Determined extra account prospective through the other
services and value proposition. Complete
responsibility for business to business strategy. Managed the long
term selling process of key accounts. Responsible for pulling
through contracts.
Delivered Results:
< Planned a successful sales campaign with existing customers,
yielded a 70% response rate in 2009.
< Recognized for excellent cross functional collaboration.in 2008.
< Co-led training classes for new account managers in Chicago suburban
area in 2010-11.
Merck & Co. ( Chicago, IL
1999 - 2007
A global research-driven pharmaceutical company - annual sales 24.2
billion.
Senior Pharmaceutical Representative ( Specialty
Developed growth strategies for key accounts, Coordinated speaking
opportunities for the thought leaders on
asthma and allergic rhinitis. Managed the major teaching institutions -
University of Chicago, Northwestern,
Loyola. Developed research advocates regionally and locally, Worked
extensively with researchers and
Identified clinical sites for upcoming trials. Managed messaging for four
clusters of office based representatives.
Delivered Results:
( Recognized for excellent cross functional collaboration of programs.
( Turned failing territory around. Rank #31 to # 1 in 12 months.
< Finished Number 1 in the region out of 32.
< Finished Number 4 in the region out of 32.
Glaxo Smithkline ( Chicago, IL
1991-1999
Global Leader in pharmaceuticals-annual sales 22.7 billion.
Executive Pharmaceutical Consultant
Managed territory by analyzing ROI, identifying competitors' trends,
Established strategies to penetrate the customer decision matrix, Developed
presentations and presented to P & T committee members and c-suite
executives. Corresponded with state and city programs to implement
strategies to maintain drugs on formulary and increase market share.
Successfully launched 7 products in different specialties, Identified
clinical site locations for clinical trials.
Delivered Results:
( Consistent goal achiever for 8 years.
( Drove territory sales growth, achieving over +25% of plan and
being named as a Left Lane Leader 5 times.
< Dramatically exceeded sales quota on Baycol product launch
in the over crowed statin market by 266.6% of plan.
< Number 1 in the region and number 16 in the nation during
the launch of Kytril.
< Very successful in implementing step down therapy from IV
to oral to grow market share.
Current Experience:
GE Healthcare (Waukesha, WI
Global Healthcare provides transformational medical technologies and
services. Revenue 16.9 Billion
Quality Regulatory Leadership Program
2 year Program
- Post Market Recall- Project Leader
. Standardized identification of recall customer letter deployment
owners and developed a Deployment owner spreadsheet for the deployment
process.
. Prepared and reported raw data into 7 meaningful and actionable trend
reports and graphs
from Product Safety Review Board to Deployment on monthly basis.
. Analyzed post market recall reporting process and made recommendations
regarding improving
the cycle time utilizing Lean Six Sigma..
- Lean Six Sigma- Greenbelt Project
. Analyzed, identified and defined waste in the recall customer letter
localization step
process.
. Organized and managed the process work outs in 8 regions globally.
. Created the current and future state value stream maps for each
region. Implemented solutions.
Reduced cycle time by 30
- Clinical Research Operations- Project
Manager
. Supported Scientific Assessment Review, Research Determination Review
and Research
Closure Review meetings by conducting necessary pre-work
associated with each phase of the
research process.
. Good knowledge of ICH/GCP requirements. Conducted closure review
quality checks to
decrease errors.
. Developed an operating mechanism to drive on time results for all open
audits in CAPA
system.
Product Regulatory Leader
. Manage Declaration of Conformity Project to ensure that the DOC's are
uniform across all RA
Leaders in the department.
. Establish uniformity based on standards and guidance internally and
externally. Develop
regulatory rationale for supported HCIT product changes.
. Analyze regulatory requirements and determine their implications and
determine implications
on product classification, design change impact and global
regulatory impact.
. Manage the Saudi Arabia product registration process. Knowledge of GEHC
product
development lifecycle and design controls, review and approve
product labeling to ensure
regulatory compliance.
GE Internship Program-Regulatory Intern
. Developed the 21 CFR Subchapter J product initial and supplement
reports database for X-ray
Products certifications.
. Developed procedures to manage The Subchapter J product reports database.
Learned all the components of the 510K process utilizing cross
collaboration
. Instrumental in China's pre auditing process by preparing the 21 CFR
Subchapter J initial and
supplements to an internal file for use by index for audit.
Education
Masters in Clinical Research and Regulatory Affairs December, 2011.
Northwestern University
Cumulative GPA: 3.81/4.00
Masters of Business Administration Keller Graduate School of Management
Chicago, IL
Bachelor of Arts in Psychology Spelman College Atlanta, GA
Contact this candidate