Resume

Sign in

Customer Service Safety

Location:
St. Ann, Missouri, United States
Posted:
October 27, 2016

Contact this candidate

Resume:

Kerry Chadwell

***** *. ***** *** • Oklahoma, Ok 73139 • 405-***-**** acfyag@r.postjobfree.com

Professional Profile:

Versatile, adaptable, specialist with over 10 years experience in the retail business in conjunction with Loss Prevention and

Safety, specializing in managing and motivating employees to keep a ongoing safety culture and being active in preventing

theft.

• Customer Service Manager • Internal Auditing

• Inventory Control Management • Employee Management

• Safety Training Instructor • Monitor Surveillance

• Conduct New Employee Orientation Training • Experience in Microsoft Office

• Customer and Supplier Relations •Problem Solving

• Daily & Weekly Planning and Scheduling •Written and Oral Communication Skills

Work Experience:

The Boeing Company • Oklahoma City, Oklahoma June 2014 - Present

Internship – Environment, Health and Safety (EHS)

• Acquire knowledge of Resource Recovery Conservation Act (RCRA) RCRA process management

• Assist site Security and Fire organization with coordination of September Safety Fair

• Expand knowledge base of OSHA regulations regarding machine guarding compliance

• Gather site information to compare data to time and the per capita usage over time

• Collect factual data to chart any correlation between droughts, fracking and earthquakes of area

Lowe’s Home Improvement •Oklahoma City, Oklahoma May 2009 – Present

Head Cashier

• Managed front end cashiers and maintained regulatory compliance

• Resolved customer complaints to deliver a high quality customer service

• Provided and motivate safety training to employees resulting in longest accident free days within year

• Conducted internal and external audits of merchandise to prevent inventory loss

• Monitored computer surveillance resulting in lowest inventory shrink for past two years

Lowe’s Home Improvement •Oklahoma City, Oklahoma October 2007 – May 2009

Loss Prevention Specialist

• Conducted weekly, monthly and annual internal audits

• Researched inventory discrepancies and reporting corrective action plans

• Coordinated safety team meetings

• Worked with Visual Surveillance Systems to capture ORT rings and petty larceny cases.

• Conducted the Daily Safety Review for accident causes issues in our continued effort to remain proactive in the

retail safety culture.

• Conducted and retained all internal safety audits throughout the store. (daily, monthly, quarterly)

Wal-Mart •Oklahoma City, Oklahoma April 2000 – August 07

Asset Protection Associate

• Conducted weekly, monthly and annual internal audits

• Researched inventory discrepancies and reporting corrective action plans

• Coordinated safety team meetings

• Registered misdemeanor and felony larceny reports with the local law enforcement agency

• Investigated, gathered evidence and worked with law enforcement agencies to prosecute larceny cases

Education/Technical Training:

University of Central Oklahoma • Oklahoma City, Oklahoma

Bachelor of Science • Major: Industrial Safety

Oklahoma City Community College • Oklahoma City, Oklahoma

Associate of Science • Major General Studies

Oklahoma State University • Oklahoma City, Oklahoma

Associate of Science – Major: Police Science/CSI •Minor: Criminal Justice

Lacking 18 hours for completion



Contact this candidate