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Customer Service Representative

Location:
Chicago, IL
Salary:
30000
Posted:
September 16, 2014

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Resume:

ZAREH MARDOIAN

*** * **** *****

Chicago, IL ****7 312-***-**** ********@*****.***

Experienced DATA ENTRY PROFESSIONAL.

Detail-oriented with excellent organizational skills. Processed invoices, purchase orders, and

supplies from vendors and carriers. Input data for timesheets, purchase orders, and invoices.

Proficient in Microsoft Excel with over 15 years of experience. Exc ellent client relations.

PROFESSIONAL EXPERIENCE

O’HARE TAXI SERVICE Franklin Park, IL July 2013 – Dec 2013

Contact Mike or David at 847-***-**** or 847-455- 9000

ROBERT HALF ACCOUNTING., Rosemont, IL Nov 2006- Nov 2012

Customer Service Representative Order entry of electronically-received orders and faxed orders.

Set up orders to ship for the day. Email information to customers, external and internal. Prepare

daily inventory reports. Fax processed orders to internal contacts. File away reports.

Demonstrated initiative through independent research and di rect contact with vendors.

Received recognition for providing accurate, timely information to customers.

June 2005 –Oct 2006

UNEMPLOYED DUE TO FAMILY SITUATIONS

SBC COMMUNICATIONS, INC., Arlington Heights, IL July 2002- May 2005

Expeditor Tracked purchase orders and verified ship dates. Coordinated with vendors to

collect necessary information. Approved timesheets for 18 employees and input exceptions.

Prepared monthly reports of purchase orders by buyer and vendor. Purchased office

supplies and scheduled appointments for repairs and maintenance. Paid and tracked

invoices from carriers and vendors.

Customers inquired about orders. Demonstrated initiative through independent research

and direct contact with vendors. Received recognition for providing accurate, timely information to

customers.

PRO STAFF / AMERITECH, Itasca, IL Aug 1999- July 2002

Purchase Order Modifier / Office Clerk

Updated purchase order tracking system. Received invoices for vendors and carriers and

input data for bill payment.

GRAPHIC CONTROLS, Elk Grove, IL Aug 1982- Oct 1996

W arehouse Manager

Handled shipping, receiving, and weekly inventory. Promoted to manager and supervised two

shipping clerks.

EDUCATION

Completed 111 hours in History at Northeastern Illinois University, Chicago, IL.

Completed coursework at University of Wisconsin, Whitewater, WI.

COMPUTER and LANGUAGE SKILLS

Microsoft Office products including Word, Excel, and PowerPoint.



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