Customer Service Quality

Crystal Matthews

Hazelwood, MO

***********@*****.*** - 314-***-****

To be able to give customer satisfaction through smiles and great quality.

WORK EXPERIENCE

customer service

real time results - Maryland Heights, MO - September 2009 to July 2012

Responsibilities

Processing at&t orders dsl phone and internet. Also was taking payments over the phone.

Accomplishments

Completed all customers coders with great satisfaction.

Skills Used

Being able to use two screens at once to complete the order.

customer service

wells fargo - earthcity - April 2008 to September 2009

Responsibilities

Processing loan modifications and taking mortgage payments.

Accomplishments

Helping customers save their home.

Skills Used

Microsoft Word, typing and being able to move thru multiple screens on one phone call.

EDUCATION

none in Business

Harris Stowe University - St. Louis, MO

2007 to 2010

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