Administrative Assistant Human Resources

JAQUELINE CASTRO

*** ****** ** • San Antonio, TX 78242 • 210-***-**** • *******************@*****.***

ADMINISTRATIVE PROFESSIONAL

Self Directed Administrator •Highly Organized •Computer Proficiency •Bilingual •WPM: 50

Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook), Adobe, Mac/PC, Supply Management and Inventory

control

ASSESSMENT SCORER (RAMSTAD INC. 2004) SCORED HOLISTICALLY ACCORDING TO RUBRIC STANDARDS

ASSESSING 10TH GRADE MATH/READING PROJECTS

CORRECTIONS OFFICER (BRG SECURITY SERVICES 2001) RESPONSIBLE FOR SECURITY OF FACILITY AND

INMATES, KNOWLEDGEABLE WITH CONTROL BOARD, RADIO USE, AND 10 CODES

PROFESSIONAL EXPERIENCE

Administrative Assistant: Rio San Antonio Cruises San Antonio, TX 04/2011 Present

• Answer phones on a multi line switchboard and direct calls to appropriate individuals.

• Assist with administration and clerical duties.

• Assist human resources with uniform issuance and application process.

Service Agent: Rio San Antonio Cruises San Antonio, TX 08/2006 04/2011

• Cleaning and detailing f leet of 40 barges

• Perform setup on boats for reserved dining events and special events

• Boat driving responsibilities assist with boat rotation, boat handling, product delivery

First Grade Teacher: Somerset ISD Von Ormy, TX 08/2004 06/2005

• Implement lesson plans appropriate for various learning levels

• Evaluate/monitor student performance by testing and group work

• Coordinate parent conferences, group visitors, learning centers

Substitute/Permanent Substitute: Crystal City ISD Crystal City, TX 08/1988 06/1998

• Develop conventional teaching methods to assist physically disabled children.

• Organize learning outside the classroom: volunteer, attend church, etc.

EDUCATION

Sul Ross Rio Grande University

Bachelor of Arts, Interdisciplinary Studies, 2000 2003

48 Gifted and Talented Hours

Passed both Generalist EC 4 and Pedagogy EC 4 State Exams

Dean’s List. Cum Laude Graduate

Middle Rio Grande Law Enforcement Academy

Basic Peace Officer Certification 2000

Passed TCLEOSE exam

Southwest Texas Jr. College

Associate of Arts, Liberal Arts, 1986 1988

Dean’s List. Cum Laude Graduate

PROFESSIONAL DEVELOPMENT

E mployee of the Month 2014, 2011, 2006

Promoted to Dispatcher and Administrative Assistant

VOLUNTEER EXPERIENCE

Volunteer for Little League, Soccer League, Karate, Ballet Folklorico, Ninos de Cristal childcare, and Crystal City

ISD

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