Customer Service Manager

614-***-****•*********@*****.***

Kristina Van Winkle

*** *** ******, ***** ****, OH 43064•614-***-****•*********@*****.***

Kristina Van Winkle

Objective

To obtain a position within the company that will allow me to utilize my education and work

experience for the benefit of the company as well as for personal growth and professional

advancement.

Personal Profile

Accepts new challenges and responsibilities as a team player.

An ambitious, resourceful manager with extensive experience in many different levels from

healthcare to retail and customer service. Provides operations management, forecasting

budgets and payroll for associates.

Experience

November 2011

COMHC Delaware Oh

present

Case Manager

Help with linking to local community services

Work with affiliated agencies, such as counselors, courts, JFS, Social

Security, and act as advocates between the clients and agencies.

Help out with group counseling

Help clients with their actives for daily living.

Promote effective and efficient utilization of clinical resources.

Comprehensive assessment, planning, implementation and overall

evaluation of individual patient needs.

Collaborate with clinical staff in the development and execution of the

plan of care, and achievement of goals.

July 2011-

IHS Services Marysville Oh

present

SSC

Work with individuals with Developmental Disabilities

Help them with their day to day living such as doctor appointments,

shopping, cleaning and finances.

I also do finances for the county I work in, and one of the trainers for

first-aid and cpr

May,2007-

CRSI Marysville, Oh

June,2011

Home Manager

Work with individuals with Developmental Disabilities

Help them with their day to day living such as doctor appointments,

shopping, cleaning and finances.

I did the payroll and the scheduling for Union County

I also handle any staff issues on a hour supervisor level

May,2007- June,2011

June,2000 to July

Wal-Mart Store Columbus Oh

2006

Assistant Manager

Manage Sales associates

Hire and supervised sales staff for employee development

Manage payroll, budgets maintained and low employee turnover rate.

Education

1997

Jonathan Alder High School Plain City, Oh

General Degree

1997 Tolles Tech Center Plain City, Oh

Medical Assistant

2011 Columbus State Community College Columbus, Oh

Mental Health, substance abuse and Developmental Disabilities.

2014 Ohio Christian University Circleville, OH

A Bachelor of Arts in Substance Abuse Counseling

State of Ohio DD Medication and Health related issues Certification

• Health and Safety service instructor trainer thru the American Red

Cross.

• First-Aid and CPR certification

614-***-****•*********@*****.***

Kristina Van Winkle

References

References are available on request.

Contact this candidate