D ALE W IRICK, P HR
**** ******* **** • W esterville, OH 43082
******.**@***.*** • Home: 614-***-**** • Mobile: 614-***-****
HUMAN RESOURCES
Training & Development / Recruitment & Retention
Corporate Communications / Relationship Management
Operations and Management Strengths:
Leadership & Team Building Communication & Presentation
Employee Orientation Programs Performance Evaluation
PROFESSIONAL EXPERIENCE
MANHEIM’S OHIO– Grove City, OH (1995 to 2014)
Manager, Human Resources (2001 to 2014)
Selected Accomplishments:
Directed all aspects of Human Resources for up to 500 team members.
Implemented employee surveys and played a key role in improving Employee Survey participation from
38% to 100%, including increasing positive results in 18 of 18 categories.
Led the recruitment process for top-quality candidates through advertising, networking, interviewing,
and training programs.
Designed and developed a 24-week program for 40 leaders and facilitated this over a 2 year period in
an effort to improve bench strength and retention.
Increased 401(k) participation from 47% to 68% through employee education and communication
strategies.
Led the team to implement a transition from a local to a Corporate regional centralized payroll s ystem.
Redesigned the new hire orientation program to increase early employee success and thoroughly
address all relevant issues resulting in an improvement of employee retention by 5%.
Annually, designed and facilitated education for 240 employees on a comprehensive benefits package,
including compensation, Health, Dental, Life, Long-term Disability, and vacation/sick leave.
Annually, designed and presented education on the 401(k), Pension, FMLA, Leaves of Absence, and
Employee Assistance Programs for the 300+ eligible employees.
Promoted open-door policy and encouraged active communication among all levels of the hierarchy.
Expertly interpreted, implemented, and enforced personnel and vehicle policies and procedures.
Ensure compliance with state, federal, and corporate regulations, policies, and procedures.
Spearheaded a variety of employee events including company parties and picnics.
Manager, Institutional Sales (1998 to 2001)
Increased revenue by $260,000 annually by implementing a $50 registration fee for the general public
auction attendees.
Managed a 25-member team, including conducting training and performance evaluations.
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DALE WIRICK, PHR
Oversaw sales operations for weekly auction with approximately 350 vehicles from 20 consigners.
Compiled prices and coordinated sales.
Built excellent relationships with Fleet Lease clients while continually developing new business.
Communicated sales policies and prices to buyers.
Manager, Dealer Marketing (1995 to 1998)
Led a 6-member marketing team charged with promoting Factory, Lease, and Dealer sales.
Provided on-going training and performance evaluations.
Introduced electronic call tracking system and trained all staff on proper usage; system increased
tracking and reporting capabilities.
Collaborated closely with the sales team regarding goals and strategies.
Conducted call monitoring for quality and quantity and ensured the marketing team achieved standards
and expectations.
Coordinated dealer sign-ins and special promotions.
SUPERIOR BUILDING SERVICE – Columbus, OH (1992 to 1995)
Employment Coordinator
Recruited, hired and lead new hire orientation for the commercial business cleaning personnel.
EDUCATION AND CREDENTIALS
Bachelor of Science in Human Resource Management THE OHIO STATE UNIVERSITY – Columbus, OH
Professional Development - Professional Human Resources – PHR Certified, Dale Carnegie Effective
Speaking and Human Relations, Effective Consulting, Being an Effective Leader and Leadership Fundamental
training.
PROFESSIONAL AFFILIATION - SHRM
TECHNICAL SKILLS
W indows, AS400, Word, Excel, PowerPoint, Outlook, PeopleSoft, Kronos
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