John McKeown
*** ****** ***., #** . ********, NY 11222
917-***-**** . ********@*****.***
Career Profile:
Over nineteen years of experience in the technology industry, combining
high-level technical knowledge with deep operational experience, technical
savvy and cross-functional communication abilities. Extensive experience
managing departmental budgets, supervising diverse teams, and maximizing
systems performance.
AREAS OF STRENGTH
Staff Management Network Design Budget Management
Systems Optimization Contract Negotiations Exceptional Communications
Trouble Shooting Systems Integration Global VPN Administration
Data Center Relocation Customer Service Procurement
PROFESSIONAL EXPERIENCE
LEADDOG MARKETING GROUP, New York, NY October 2011 to Present
A turnkey Marketing Agency responsible for the creation and activation of
exceptional client Brand experiences to bring customers and businesses
together.
Senior IT Director
. Responsible for the installation and configuration of new devices and
user equipment.
. Planned and executed office network upgrade, reconfiguration and
optimization.
. Managed organization-wide IT Budget including, but not limited to
vendor relationships, contracts, and purchase negotiations.
. Planned and built new office space, executing full office move of all
IT systems, servers, and PCs.
. Documented all IT policies and procedures for employee manual and
security policies.
INDUSTRIAL COLOR, New York, NY August 2008 to October 2011
A privately owned industrial color lab providing industry-leading video and
photography services.
IT Manager
. Installed and configured Intermapper server and network monitoring
systems, as well as, CGI render environment (application,
workstations, and servers).
. Maintained in-house data center consisting of approximately 80
servers.
. Selected and negotiated contracts for 1Gbps internet links with ISP
vendors.
ALADDIN KNOWLEDGE SYSTEMS, New York, NY November 1996 to January 2008
A leading producer of software for digital rights management and Internet
security.
MIS Director, USA (November 2001 to January 2008)
. Managed staff while collaborating with US and MIS management in Tel
Aviv office to align projects with US and corporate goals - bringing
the vast majority of projects to completion on-time and within budget
parameters.
. Collaborated with global IT Management, writing US sections of the DRP
(Disaster Recovery Plan)
. Oversaw development of new applications and new applications and
modifications to existing in-house applications, meeting with user
base to define needs, document requirements, and coordinate evaluation
and testing.
. Migrated US user base of 80 from Lotus Notes to MS Exchange 2003.
. Performed Multiple Data Center Moves, reviewing centers and needs,
collecting quotes, and making final decisions in collaboration with
head office officials.
. Collaborated with Upper Management and PriceWaterhouseCoopers to write
Sarbanes-Oxley compliant policies.
PROFESSIONAL EXPERIENCE CONTINUED
US IT Manager (May 1998 to November 2001)
. Managed all IT aspects of company acquisitions for Eisai technologies
Incorporated and preview systems, involving supports of new offices
with 30 to 40 users merging NT domains email accounting and contact
management systems.
. Supervised IT aspects of Chicago office move, including frame-relay
set up in the new offices.
. Managed Y2K Project for all IT aspects of the US offices, upgrading
server operating systems phone systems and other necessary
infrastructure.
Systems Administrator (November 1996 to May 1998)
. Provided support for user base of 20 in all aspects of IT, including
server network.
. Set up and administered Listserv bulk emailer and subscription mailing
list for Idealist.org
. Supported network equipment and IBM PCs across various hardware and
software platforms.
iB SOLUTIONS, Dublin, Ireland June 1995 to September 1996
Systems Administrator
. Managed DEC MicroVaxes and various UNIX boxes.
. Qualified as an internal auditor conducting several internal audits.
. Oversaw maintenance of documentation and adherence to procedures
governed by BSI9001 quality standards, passing to external ISO9001
audits.
. Acted as administrator for VT terminals, PCs, hubs, repeaters, bridges
and other equipment necessary for systems operations.
Education
Columbia University, New York, NY
Executive Master of Science, Technology Management
University College Dublin, Dublin, Ireland
Bachelor of Science, Computer Science and Mathematics
Technical Systems Expertise
Dell VM Hosts, Apple Servers, SAN and NAS Devices, Windows (8,7, Vista, XP,
2008 Server),
MS Office Suite, VMware, MS Exchange, MS Active Directory, Dell Poweredge,
servers,
Xerox Printers, Dell and Nortel Switches, Mac OS (X and others), Video
Surveillance, Deadline Rendering Systems, Red Hat Linux, Soalris,
Checkpoint Firewalls, Cisco Routers, Compaq/HP Servers, IBM Servers, Dell
Dimension Servers, Goldmine, SBO, Onyx CRM, Lotus Notes