LAMAR H. GILES
***-** *. ******* ***, ROSEDALE NY 11422
(M) 347-***-**** (H) 718-***-**** ? ********@*****.***
PROFESSIONAL PROFILE
. Accomplished Professional with a proven ability to implement
strategies and maintain short to long term objectives. Proven leader
with qualities to bring forward and close out high level initiatives.
SCHOLASTIC EDUCATION
. Associate Applied Science, Computer Technology, LaGuardia Community
College, honors graduate, 1995
TRANSFERABLE SKILLS
. Business Courses: Introduction to Business, Technical Mathematics,
Social Science, Urban Sociology
. Technical Courses: Introduction to Visual Programming, Computer
Electronics, Design and Implementation, Programming, Computer Logic,
Computer Repair and Network Maintenance and Computer Architecture
. Certifications: Sixteen Hour Security Guard Training Course, Eight
Hour Security Guard Training Course, Citywide Fire guard for
Impairment Training Course
TECHNOLOGY EXPOSURE
. OS - Windows (Workstation) 2000/XP/Vista /7
. HW -Dell, HP, IBM Platforms (W/S), HP, Canon, Lexmark Printers.
. SW-MS Internet Explorer, MS Office XP/2003/2007, V3 (Vitech)
PROFESSIONAL EXPERIENCE
Local 1199 SEIU 6/2014 - 9/2014
Data Entry
. Validating Plan Election, Payroll Deduction, and Life Insurance
Beneficiary forms that are provided by members...making sure that all
information is filled out accordingly and legible.
. Data Entry of demographic information such as members name, address,
SSN, DOB, employer name, plan option, beneficiary(s) name and their
information on the V3 (Vitech) database.
. Updating existing demographic information as necessary on the V3
database.
. Create OIP's (Other Interest Person) with the life insurance
beneficiary(s) when needed if the beneficiary(s) are not in the V3
database.
. Meets 100 data entry quota per day.
Entertainment 1 4/2014 - 6/2014
Shipping Clerk
. Received all merchandise in totes off the conveyor belt.
. Scanned each tote so that all merchandise accounted for comes up on
the computer screen.
. Verified that all merchandise is accounted for, accurately packed, and
displayed on the computer before shipping.
. Checked for damaged merchandise and replaced each damaged item with
merchandise from warehouse.
. Packed the merchandise in the appropriate boxes for daily Fedex and
UPS shipments.
. Printed out the shipping label for the boxes.
. Stacked and shrink wrapped all boxes on pallets to be shipped.
. Transferred pallets to shipping areas with the use of a pallet jack.
Berdon, LLP - (Claims Litigation Dept. - Garden City Office) 12/2013 -
3/2014
Data Entry/Office Clerk
. Received and consolidated all incoming mail.
. Sorted, scanned, and distributed mail ensuring that all mail
correspondence is properly filed.
. Scanned and documented all "return to sender" correspondence into an
excel spreadsheet.
. Managed excel spreadsheet for mail that has forward addresses.
. Entered all claimant information into department database.
. Assisted supervisor with dispersing task to each staff member ensuring
claim entry deadlines are met.
. Metered all outgoing mail using the Neopost 6000 mail machine.
. Maintained warehouse organization.
Pacer International 9/2013 - 12/2013
File Room Clerk
. Archived all imported and exported files to the warehouse for storage.
. Maintained all files in the file room.
. Created and implemented a numerical filing system of the imported and
exported files.
. Scanned all documents into the database.
. Responsible for updating billing database and its accuracy.
. Organized and stocked all office supplies in newly renovated stock
room.
Brownsville Multi-Service Family Health Center - (BMS @ MAIN) 5/2013 -
9/2013
DIGMA/PSR
. Greeted all incoming patients.
. Accessed and maintained the NextGen system.
. Answered all incoming calls.
. Registered and updated patient demographic information. (i.e. name,
address and telephone)
. Verified and collected patient insurance information.
. Reviewed encounter sheets to ensure that all billing data is
completed.
. Scheduled new/follow-up appointments for the patients with the
appropriate provider.
. Contacted patients to confirm upcoming appointments and
reschedule/cancel if necessary.
. Made sure patients had an updated HIPPA form and checked that all the
information was filled out correctly.
. Scanned all HIPPA forms into the NextGen system to ensure patient
records are kept up to date.
. Served as the DIGMA project liaison; duties included but not limited
to: greeting and registering patients 60 years of age or older who
were walk-in's, offered them a choice between an individual visit or a
group visit.
Berdon, LLP - Claims Litigation
Department
12/1996 - 3/2013
Senior Data Analysis/Claims Administrator
. Recommended plans and delivered technical solutions either
individually or by partnering with other staff members.
. Analyzed business scenarios to identify and determine root causes of
issues.
. Assisted Claims Department in the planning departmental functions for
the handling and processing of various claims.
. Made claim decisions promptly and accurately in accordance with
company claims policies.
. Communicated with claimants or claims beneficiaries concerning claim
problems, benefits and company liability.
. Facilitated and worked with business partners on any work related
solutions that may be needed.
. Worked with business partners on any cleanup activities including any
calls or letters to claimants or beneficiaries.
. Responded to questions raised by the staff regarding current and
potential system impact to processes and outputs.
. Assessed system structure to determine potential improvements to
manual processing.
. Ensured appropriate system documentation is updated and current.
. Recommended improvements and changes to address issues.
. Functioned independently or as a team on assigned projects and
provided timely correspondence.
. Processed and updated claimant's information into company database.
. Assisted Supervisor with Vickers list correspondence.
. Entered bank reconciliations and check returns into database.
. Served as a liaison to pre-audit/audit of claims when necessary.
. Assisted in file room organization including: numeric filing and
archiving.
. Daily operations included but not limited to: assisting mailroom
clerk, shredding, photocopying, faxing and training temporary
associates.