Customer Service Medical
Resume:
Barbara C. Johnson
Georgetown, TX 78626
***********@*****.***
PROFESSIONAL EXPERIENCE
February 2014-Present Suddenlink Communications
Direct Sales
November 2012-February 2014 USHealth Advisors
Licensed Health Insurance Agent.
March 2008 – August 2012 Williamson County Sheriffs Department (Jail) Georgetown,
TX
Medical Sergeant/Medic
• Responsible for overseeing the daily operations of the medical department.
• Direct supervisor of six medical officers daily.
• Perform patient intakes to include medical evaluations, vitals and medications.
• Assist the jail medical doctor in procedures.
• Assist the jail psychiatrist in patient evaluations.
• Direct supervisor during medical emergencies.
• Administrator medications PO, IM, and SUBQ
• Responsible for scheduling outside appointments for x-rays, MRI’s and surgeries.
• Responsible for overseeing scheduling of medical officers and payroll.
• Perform mandatory and consent blood draws.
• Pharmacology knowledge.
• Ability to make a diagnosis of a diabetic, detoxing patient, or medical emergency
and administer the correct medication or treatment.
• Able to multi-task in a fast pace medical department.
• Numerous report writing.
September 2007 – February 2008 Scott and White EMS Temple, TX
Emergency Medical Technician
• Performed medical treatment on the ambulance
• Responsible for fast and accurate response to medical emergencies.
• Transported patients to Scott and White Hospital for further medical treatment.
• Ability to multi-task under extreme stressful situations.
August 2006 – August 2007 Georgetown Veterinary Hospital
Veterinary Assistant
• Responsible for managing front desk and checking in animals.
• Assisted with surgeries and examinations.
• Responsible for sterilization of all instruments used for surgeries.
• Cleaned and disinfected all cages and working areas.
• Responsible for calling clients regarding appointments.
September 1997 – September 2007 Ms. Clean Residential Cleaning
Owner
• Owned and managed a residential cleaning service.
• Responsible for providing my customers with excellent customer service for over
ten years.
September 1988-August 1991 Sun Coast Construction, Austin TX
Administrative Assistant
• Responsible for payroll.
• Completed new employee paperwork.
• Ran errands and placed orders for materials.
• Performed all administrative duties.
June 1984-June 1986 U.S Geological Survey, Department of the Interior-Reston, VA
Human Resources Secretary
• Responsible for preparing all written correspondence to include memos and
letters.
• Experience with all clerical duties.
• Fast paced human resources department
EDUCATION
Emergency Medical Technician Certification Temple College
Anatomy and Physiology Temple College
Fall 2006 – Patient Assessment and Airway Management Temple College
Introduction to Advanced Practice
Emergency Pharmacology
Spring 2007 – Trauma Management Temple College
Cardiology
Summer 2007 – Special Population Temple College
Medical Emergencies
Fall 2007 – Pediatric Advanced Life Support
Pre-Hospital Trauma Life Support
Advanced Cardiac Life Support
EMS Operations
November 2008 – TCLOSE Correctional Officer Certifications WCSO
May 2010 – Certified Phlebotomy Technician National Health
Association
November 2010 – Supervisor Training Class San Antonio, TX
March 2011 – National Heart Association CPR Instructor Williamson County
EMS
May 2011 – Americas Court Systems ACC
Police Systems and Procedures
CREDENTIALS
Phoenix Award – Performing CPR on a patient that was in cardiac arrest. This is a
National Award given by Williamson County EMS.
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