Pharmaceutical and Medical Device Sales
Resume:
ROBERT H. BURGOS
**** ******** ****, ********* #***, Charlotte, North Carolina 28277
*********@**.***
OUTSIDE SALES EXECUTIVE
QUALIFICATIONS PROFILE
Highly accomplished, goal-focused, and dynamic sales professional, with distinguished sales and marketing career; coupled with
strong background in account management. Seeking an opportunity to excel in a challenging role to effectively utilize
transferrable skills toward career advancement.
Recognized as a top ranking sales professional generating record-breaking revenues and profits. Armed with impeccable business
acumen in bringing new business and implementing growth tactics to ensure bottom-line results, profitability, and steady
progress. Expert at securing transactions and establishing long-term relationships and strategic alliances with key customers
and partners to identify opportunities, maximize client base, and gain repeat business. Articulate communicator and team player,
with well-defined analytical skills and well-honed technical aptitudes; proficient with Customer Relationship Management (CRM),
EFI Hagen, PrintLeader, and Quantum.
CAREER OVERVIEW
STRATEGIC SALES AND MARKETING ADMINISTRATION
- Capitalized on industry expertise in developing and implementing marketing initiatives, while approving marketing tools,
client campaigns, and sales report.
- Dealt with the preparation and submission of comprehensive management reports on sales productivity, revenue, and
customer activity.
- Conceptualized and executed customer acquisition and retention strategies to achieve aggressive marketing and
partnership goals.
- Led efforts toward the achievement of sales and profitability objectives in line with new clients and accounts
specification.
BUSINESS OPERATIONS MANAGEMENT
- Closely monitored all aspects of material creation, promotions, and timely distribution to client.
- Provided expert oversight to the entire company operations and functions, as well as overall direction and guidance to
operational activities; thus maximizing growth and profitability.
- Took full charge of the conceptualization and implementation of a monthly newsletter and statement stuffer program for a
local financial institution.
KEY RELATIONSHIP MANAGEMENT
- Delivered excellent customer and personal services in compliance with quality standards, as well as identified customer
needs to ensure their satisfaction.
- Expertly handled customer service initiatives, which enhanced customer retention and satisfaction levels within highly
competitive markets.
- Built and sustained productive relationships with high profile advertising agencies, designers, and corporate customers.
- Partnered with Creative and Marketing teams, responsible for generating over $27M in premium quality lithography.
LEADERSHIP AND TRAINING DEVELOPMENT
- Presided over the training and coaching for marketing, sales, and customer service staff to support company culture and
drive the achievement of customer service initiatives and target revenue.
WORK CHRONOLOGY WITH ACCOMPLISHMENTS
PRINT MANAGEMENT GROUP - CHARLOTTE, NC
Account Consultant Sep 2012–Aug 2014
- Achieved the entire quality requirements with on-site audit conducted by the Graphic Measures International;
consequently obtaining supplier certification for Target Corporation owned brand packaging.
- Leveraged industry expertise in monitoring and controlling order entry, production, and sales to more than 15M
lightweight packaging items on a yearly basis.
PRINT DYNAMICS - MIAMI/FORT LAUDERDALE, FL
Outside Sales Account Executive Sep 2009–Aug 2012
- Spearheaded efforts in preparing all marketing collateral and mailings necessary for the acquisition, which
significantly increased membership and assets for a local financial institution by more than two folds.
- Demonstrated leadership to all deliverables, which included internal product-to-product comparison documentation, a 24-
page Welcome book, account conversion letters, employee training materials, and FAQs for employees and members; all of which
valued in excess of $250K in printed materials.
- Successfully reacquired various high profile advertising agencies, designers, and corporate accounts by establishing and
maintaining strong client relationships.
UNIVERSAL PRINTING - MIAMI, FL
Outside Sales Account Executive Feb 1998– Oct 2006
- Displayed competencies in creating and implementing healthcare directories for Fortune 500 health insurance companies.
- Efficiently managed the timely distribution of workbooks and magazines for a local education institution.
MOR PRINTING - MIAMI/FORT LAUDERDALE, FL (FEB 1993–SEP 2009)
Outside Sales Account Executive Jun 1996–Sep 2009
Press Operator Feb 1993–Jun 1996
- Effectively guided the company in the development and execution of more than 10 award-winning projects for Fortune 500
companies with more than $100K sales for each project.
- Led the development and execution of all marketing and sales collateral for the largest land developers in South
Florida.
- Employed unsurpassed management skills in transforming a small quick print facility into one of the area's premier
printing plants generating yearly annual sales revenue between $2M and $3M.
GALLERIA PRESS - FORT LAUDERDALE, FL
Delivery Driver/Bindery/Press Operator
EDUCATION
ASSOCIATE OF SCIENCE IN GRAPHIC ARTS TECHNOLOGY
MIAMI DADE COMMUNITY COLLEGE, MIAMI, FL
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