Manager
Resume:
LaShella Church
**** ***** ***** ***** *******, GA 30331
Home: 404-***-****
*********@***.*** Cell:
CAREER OBJECTIVE
Experienced Manager looking forward to assisting you in achieving your
goals, by providing superior financial analysis with a proven ability to
save costs and grow revenue through analytical thinking.
SUMMARY OF QUALIFICATIONS
Diversified Financial Services and Business [pic]
ppppppppppppProfessional with ten years experience and expertise in
accounting systems, fiscal and business management, financial reporting,
and brand marketing. Proven record of identifying and implementing
financial and operational processes, that improves productivity and Profit
& Loss. Effective communicator with strong problem resolution skills and
core competencies in the areas of; financial services, client relations,
accounts and contracts management marketing, research analyst, and staff
management.
PROFESSIONAL EXPERIENCE
Assistant General Manager
Sterling Organization
7/2014-Present
. Create great relationships with tenants and ensure compliance to lease
terms (collection of AR insurance certificates, sales reporting, rules
and regulations, sign criteria, etc.).
. Monthly analysis of tenant sales to determine health of tenant and to
determine when percentage rent is due.
. Perform periodic property inspections and prepare inspection reports.
. Build strong partnerships with contractors and vendors to ensure that
all housekeeping and maintenance issues are completed and company
standards & contracts are being met.
. Respond as required to emergency situations (after hour calls, storm
response, etc.)
. Prepare long term maintenance plans for capital improvements.
. Write bid specifications, prepare request for proposals, implement &
manage all service contracts.
. Review codes on all vendor invoices.
. Assist with preparation of annual operating budgets and if necessary
re-forecasts'.
. Prepare capital plans.
. Prepare monthly financial reports.
. Establish, monitor & evaluate operating results to enhance cash flow &
profits.
. Track deficit rent, master lease agreements, escrows, prepare year
CAM, and tax insurance reconciliations.
. Create & implement marketing programs.
. Assist leasing department in renewals and new lease negotiations.
. Assist in the due diligence process for acquisitions & dispositions.
. Review & abstract all lease documents.
. Interact with city government officials on issues, and special
projects as necessary.
Purchasing Agent
8/2012 - 4/2014
World Changers Church International Atlanta, GA.
Oversee the approval and control of the purchasing functions, within limits
of delegated authority. Investigates all new developments relative to
material and supplies and make recommendations designed to reduce costs and
improve quality.
. Responsible for managing the daily operations of Procurement including
buyers/expediters, placement of orders, expediting orders, follow up
of backorders, and day to day liaison with user departments.
. Serve as the customer service arm of Procurement ensuring that
products are ordered in a timely manner and work directly with vendors
to resolve shipment discrepancies and errors. Support multiple
facilities for procurement needs, including all departments.
. Work directly with Accounts Payable and the Procurement team to
resolve pricing, quantity and other discrepancies which impede the
ability to pay invoices in a timely manner.
. Review and provide direction of work assignments for
buyers/expediters, set priorities, and prepare work schedules.
. Evaluate performance of procurement staff members, ensures appropriate
training and development of staff according to their training needs.
. Develop performance standards and ways to improve the quality of work;
make decisions on work problems presented by subordinates.
. Oversees Group Purchasing Organization (GPO) and other relationships
for all purchasing agreements. Assists departments in the
administration of the supply/equipment contract portfolios, contract
compliance and utilization reports.
. Prepares purchase orders by verifying specifications and price;
obtaining recommendations from suppliers for substitute items;
obtaining approval from requisitioning department
. Maintain and plan budgets through the contract change process. Input
budgets into the purchasing system.
. Assist in monthly, quarterly, and annual accounting closes.
. Posting journal entries. Assist with cash management responsibilities
(e.g. checks, wires, and client capital calls).
. Reconciled balance sheets and income statement accounts monthly.
Business Manager/Financial Assistant
Lincoln Properties Atlanta, GA
April 2009-5/2012
Provide financial support and analysis to Operations and Marketing areas
for strategic business decisions and cost savings initiatives, as well as
managed property by applying best practice standards and implementing
process improvements to achieve an annual increase in net earnings of 20%.
. Perform audits of financial records and property operation budgets
which resulted in an annual savings of 25K.
. Provided financial support and analysis to Operations and Marketing
areas for strategic business decisions and cost savings initiatives.
. Processed accounts payable, invoices; prepared weekly and monthly
budget and operational expense reports for submission to management.
. Analyze and interpret monthly variances and trends between budgets,
actual and prior results in developing projections and forecast.
. Improved occupancy rate from 90% to 100% by improving property's
appearance and adding additional landscaping for a 153-unit mid-rise
property.
. Developed marketing concepts and provided strategic leadership of
marketing team to drive development of marketing plans for leasing
advertisements to attract new tenants.
. Ensure proper tracking and analysis of marketing tools used to build
brand awareness.
. Managed and trained marketing team members by streamlining certain
office procedures saving employer $50,000 annually in labour costs.
. Select and negotiated with approved vendors; provide category sourcing
strategy and execution.
. Reduced operating costs by 20% by effectively negotiating with two
major service providers to win favourable contracts.
. Analyzed bids and request for proposals.
. Assist in budget preparation to ensure that expenses remain within the
budget.
. Worked with the owners to compile financial related documents.
. Updated computer database as tenants submitted notice to vacate.
Schedule tenant move-outs and resident move-ins to ensure a smooth
transition. Reviewed and approved all applications.
. Maintain Company customer service standards, responds clearly and in a
timely manner to residents' needs and complaints, and ensures
resolution.
. Maximized NOI and occupancy levels, while minimizing void periods in
units.
. Manage program to budget and account for operating income and
expenses.
. Maintain proper insurance of property, prepare quarterly certificate
of insurance reports, and work with insurer to resolve claims.
. Prepare annual reviews for staff, monitor performance, and coordinate
recruitment and performance management with Human Resources.
Associate Community Director/Book Keeper
Worthing Companies Atlanta, GA
June 2007- January 2009
Directed, coordinated, managed and organized all project account
activities. Developed processes to retain clients, organizations, and
associations to implement business activities.
. Manage daily operation and analysis of the Accounting system to ensure
accuracy of accounts payable, accounts receivables, general ledger,
scheduling, regulate charges/surcharges, and vouchers.
. Developed and implemented strategic marketing plans to achieve less
than 5% vacancy rate.
. Championed teamwork and associate morale initiative by ensuring
compliance with lease agreements in a 546-unit facility while
maintaining community occupancy of 95% each month.
. Prepared and executed job-planning guidelines that defined operational
procedures.
. Liaison for operation and maintenance customers in job planning,
execution, and follow-ups.
. Responsible for selecting and negotiating with approved vendors and
placing purchase orders in response to product requirements
established by various departments within the organization.
. Provide external and internal routine maintenance checks, repair and
rebuilding of wide range project vintage for accurate and timely
reporting.
. Research product and approved vendor contracts, attend vendor
meetings, tradeshows, and other required departmental functions.
. Tracked and evaluated market trends.
. Coordinated scheduling of client meetings and prepared for those
meetings.
. Follow up with construction schedule to meet the lease's commencement
date.
. Negotiate service contracts and renewals.
Property Account Manager/ Accounting Clerk
ING Clarion/ Gables Residential Atlanta, GA
May 2005 - March 2007
Provided financial and property project support to Commercial Director and
Executive office teams.
. Conducted ongoing analysis of accounts receivables to achieve
reduction in collection and delinquencies to less than 1% per month.
. Prepared monthly audit balance sheets, income statements, and detailed
cost and inventory data and variance reports for comparison analysis
and submission to management.
. Analyzed and interpreted monthly variances and trends between budgets,
actual and prior results in developing projections and forecast
. Achieved leasing objectives of 375-unit facility, ensuring
compliance of 1,017-unit capacity of 95% occupancy.
. Supervised evictions processes, organizational planning, rent
roll, retentions, and social events.
. Assisted in staff training, marketing, and general office
operations.
. Coordinated employee schedules and assignments, off-site team
projects, and established amiable relations with vendors and staff.
. Processed requisitions and issuance of purchase orders to authorized
suppliers.
Assistant Property Manager
Intermark Management Atlanta, GA
April 2003 - May 2005
. Processed accounts payable, developed, implemented budget and
operational expenses.
. Developed business process improvements that led to a 20% increase in
client retention.
. Consistently achieved all sales and leasing objectives with a 250-
unit facility.
. Attained highest leasing goals of 60% on the property.
. Utilized marketing expertise in helping business achieve a 100%
occupancy rate in a lease up property.
. Ensures that rent collection procedures are followed and benchmarks
are achieved.
. Occupancy levels are at budgeted levels and higher, where possible.
. Ensures that property budgets are followed and achieved, where
possible.
Marketing/Brand Assistant
ILC & Associate Atlanta, GA January
2000- March 2003
. Planned and implemented a management consultation programs which
increased employee morale in the workplace by 90%.
. Trained store managers and sales associates about features and benefits
of product selling.
. Developed marketing programs through store visits, clinics, and seminars.
. Responsible for developing new programs to enhance brand image and
community relations.
. Served as the key member of the management team with responsibility
for leading the company through marketing activities that increased
sales, traffic, and brand awareness.
. Monitored and analyzed sales volumes, market share trends.
. Coordinated product management and cost reduction projects with
internal and external resources to achieve results in product
development, production planning, trade promotion, sales, and market
research.
. Responsible for sales generation, loss prevention, cost control,
merchandising, and visual presentations.
. Responsible for working with male and female apparel.
SKILLS PROFICIENCY
Microsoft Access Microsoft Excel Microsoft PowerPoint
Microsoft Word
Yardi Rent Roll MRI JP Edwards
Donor Real Page
EDUCATION
2011-Strayer University (MBA)-Master Business Administration/Finance
2004-Licensed Real Estate Agent
2002 -American Intercontinental University Bachelor (BBA) - Marketing/
Design
1997-Georgia Medical Institute-Certified Medical Assistant
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