High School Customer
Resume:
ELIZABETH M TZARATZOURIS
GEORGETOW N, TX *****
************@*****.***
Summary of Qualifications
Possess excellent communication and inter-personal skills
Perform effectively despite sudden deadlines and changing priorities
Proven ability to identify, analyze, and solve problems
Excellent record of dependability and reliability
W ork History
Her aeus Quar tz, AUST IN, T exas
Aug 23, 2010 - Feb 28, 2014
Customer Ser vice Repr esenitive
Supported Account Managers and customers by providing information on account and product status
Utilized SAP to enter purchase orders, follow order processing, manage customer consignment stock, and
invoicing
Managed consignment stock, refills, and usage
Created required reports for Account Managers and Director of Sales
Managed inventory through database and spreadsheets
Tracked land and sea orders for customers; monitors on time delivery
Supported resolution of any customer issues and maintains relevant paperwork
Coordinated with W arehouse on transit damaged product and maintains records
Authorized customer returns, generates paperwork and processes claims
Responsible for Export control compliance and paperwork
Initiated and supported quoting process based on customer orders
Adecco T echnical, AUST IN, T exas
Sep 20, 2008 - Aug 15, 2010
HR Recor ds Data Pr ocessor
Entered new hire data into People Soft / SAP environment.
Audited employee documents using Xerox Repository weekly.
Updated and processed employee I-9 Employment Verification Forms.
W orked with the legal department pulling employee files from the Xerox repository and Iron Mountain file
storage.
Prepared new hire packets for human resources.
Adecco T echnical, AUST IN, T exas
Jun 05, 2007 - Sep 15, 2008
V e n d o r M a n a g e me n t P r o c e s s o r
Assist in the creation of new vendors / customers in the SAP master data environment.
Set up new banking, address and remit to address changes SAP.
Ran Dunn Bradstreet reports to validate new customers.
Perform vendor and customer analysis and reporting as needed processed domestic and international
banking enrollments.
Communicated effectively via telephone and email to our internal customers and business partners.
Managed the return check database which involved validating company address
NXP / Philips Semiconductor s, San Jose, Califor nia
Jan 04, 1999 - Aug 15, 2007
Admistr ative Assistant
Provided support to the V.P. of Engineering and supported approximately 105 Engineers.
Managed appointment calendars and set up meetings.
Tracked all department projects using Kronos time keeping system.
Generated monthly time keeping reports for management using Kronos.
Set up all purchase orders in the SAP environment for contractors and vendors and tracked all purchase
orders through the approval process.
Managed and reconciled department purchasing credit card monthly.
Reported monthly department costs to company controller and management.
Booked air and ground travel arrangements and processed expense reports using Gelco program.
Planned on-site and off-site conferences as well as team building activities.
Education
Stagg High School, Califor nia
High School Diploma/GED
Language Skills
English - Excellent ( Read W rite Speak )
Driv er's License
Class C - Standard Driver's License
Contact this candidate