DALLAS "RANDY" KYLE
*** **** **** • Cleveland, TN 37312
423-***-**** • *********@*****.***
SUMMARY OF QUALIFICATIONS & TRANSFERABLE SKILLS
Background includes a successful and loyal record of employment working in fast paced business environments that have
required the use of strong communication, procedure compliance, leadership, social servic es and administrative skills. Earned
positive performance evaluations with every company and earned recognition with previous employers for flexibility and the
ability to adapt easily to new business settings, company procedures and organizational cultures . Capable of taking on a wide
range of responsibilities from team leadership roles to administrative support positions that will contribute to the
achievement of company goals. Specific strengths include:
• adapting to new computer systems and software • investigating and resolving customer concerns
• maintaining high production and accuracy ratings • building strong relationships with co-workers
• maintaining strict compliance with policies • reputation for dependability and integrity
• organizing/prioritizing simultaneous tasks • facilitating teamwork among associates
PROFESSIONAL EXPERIENCE
LIFE BRIDGES, Cleveland, TN 2010 - 12/2013
Shift Leader and Designated Service Personnel (Level 3)
• Promoted to Shift Leader overseeing shift operations, providing leadership direction, and supervising eight Designated
Service Personnel to ensure compliance with procedures/regulations when attending to special needs of residents at
this residential facility for individuals with physical and mental disabilities.
• Earned high scores on annual performance evaluations in all measurable categories pertaining to specific job
responsibilities, leadership ability, communication skills, procedure compliance and contributions to the facility.
• Selected to conduct training of newly hired employees on handling resident issues and ensuring compliance with
facility procedures and regulations affecting the industry.
• Updated computer information at the end of each shift for every resident to provide employees on the next shift with
relevant information regarding any resident issues.
• Evaluated care givers on their shift performance and made recommendations for any areas of improvement.
SOUTH EAST TENNESSEE CRIMINAL CORRECTIONS, Cleveland, TN 2008 - 2010
Probation Officer
• Traveled throughout the county making approximately 16 p robation checks each evening to ensure that individuals on
in-house probation were complying with their probation program requirements; maintained detailed documentation
on each case and managed a large caseload of up to 50 individuals.
• Referred probationers to social resources in the community for assistance in rehabilitation; conducted interviews with
family members, employers, and counselors; performed drug testing; and maintained contact with probationers.
• Conducted counseling interviews to determine and clarify probationer problems.
• Attended General Sessions’ criminal court proceedings and assisted as needed.
• Monitored payment orders of the court, e.g., restitution, fines, support orders, etc.
TRIPLE D CONSTRUCTION, Cleveland, TN 2006 - 2008
Site Manager
• Contributed to the success of this construction company by serving as a primary assessor, building site manager and
chief installer of cellulose insulation products at residential, commercial and industrial locations.
BERRY CONSTRUCTION, Cleveland, TN 2003 - 2006
Carpenter
• Performed all aspects of home building consisting of framing to finishing, managed a crew of three to four workers,
and reviewed the completed work of crew members to ensure that quality and finished product met specifications.
AGENCY REGISTERED NURSE, Cleveland, TN 1996 - 2001
Registered Nurse
• Performed nursing duties at various hospitals and long term care facilities throughout the East Tennessee and North
Georgia area working in the ER, ICU, Medical-Surgical and Geriatric units.
EDUCATION: B.S. Nursing - THE UNIVERSITY OF TENNESSEE, Chattanooga, TN
B.A. Psychology - THE UNIVERSITY OF TENNESSEE, Knoxville, TN
DALLAS "RANDY" KYLE
448 Kyle Lane • Cleveland, TN 37312
423-***-**** • *********@*****.***
Dear Hiring Manager:
My background includes a successful record of experience, recognition and strong performance evaluations based on my
communication/interpersonal skills, adaptability, procedure compliance and administrative strengths. Attached is a co py of
my resume that highlights my qualifications that will differentiate me as a strong candidate for this position. If hired by y our
company, I am confident that I can work closely with your team to make a significant contribution to the company and
exceed your expectations with my performance.
Throughout my career, I have had to adapt to new roles and quickly learn the job responsibilities in several different
challenging environments. I am confident that I can use this experience to also make an easy t ransition into your company,
learn your procedures, build relationships with staff members, and exceed your expectations for my performance. I am
capable of leveraging my experience to work in any area of your company where you feel my strengths and qualif ications will
be the best fit and help you achieve your goals.
Even though this resume highlights my qualifications for this position, it does not adequately demonstrate my drive to
succeed, communication skills, dedicated work ethic and professionalism t hat I can bring to your company. I would like to
meet with you for an interview to further demonstrate my qualifications, answer any questions you may have, and discuss
how my background makes me a strong match for the position. Please contact me at your c onvenience to schedule a time
when we can meet.
Thank you for your time and consideration regarding this opportunity. I look forward to hearing from you soon.
Sincerely,
Dallas "Randy" Kyle