Customer Service Representative
Resume:
STACY DONALDSON
Arlington, TX, 76013
*.***********@*****.***
CAREER OBJECTIVE
• To obtain a challenging and rewarding position with opportunities for advancement while utilizing
my communication and interpersonal skills as well as my work experience.
ADDITIONAL SKILLS
• Outstanding Customer Service skills
• Medical Billing and Coding.
• Excellent communication skills written, verbal and interpersonal.
• Cash Handling, Billing, Invoicing, Balancing.
• Computer, Type, File, Phone, Copy Machine, Fax.
• 10 key, Mail, Data Entry.
E D U C AT I O N
Medvance Medical School, Arlington, TX Graduated May 2011
• Diploma in Medical Billing & Coding
James Bowie High, Arlington, TX
PROFESSIONAL EXPERIENCE
PRIMROSE, North Arlington, TX
PRESCHOOL TTEACHER, August 2013 – present
• Planning activities based on a child’s interest.
Teaching children through structured play.
•
• Developing a child’s curiosity and knowledge.
• Abiding by all local regulations as well as safety protocols.
• Tidying up the classroom at the end of a lesson.
• Building relationships with parents.
• Cleaning toys and class equipment.
• Updating the classroom bulletin boards with children’s artwork.
• Participating in school events.
• Maintaining in good order the appearance, and décor of the classroom
• Submitting weekly lesson plans.
805 Shady Point Apt 29 Arlington,, TX,, 76013 817-***-**** *.***********@*****.***
CHILDTIME LEARNING CENTER, Arlington, TX
LEAD TEACHER, Mar 2013 – Aug. 2013
• Developing a well managed, child oriented learning curriculum.
• Motivating and stimulating children's learning abilities through teachings of sign language.
• Ensuring the health, safety and wellbeing of the children. Completing all required paperwork.
• Preparing and arranging pre class materials.
• Abiding by all local regulations as well as safety protocols.
• Maintaining pupil attendance records.
TREEHOUSE ACADEMY, Arlington, TX
PRESCHOOL TEACHER, May 2012 – Mar 2013
• Establish and enforce rules for behavior, and procedures for maintaining order.
• Organize and lead activities designed to promote physical, mental and social development, such as
games, arts and crafts, music, storytelling, and field trips.
• Teach basic skills such as color, shape, number and letter recognition, personal hygiene, and social
skills.
• Observe and evaluate children's performance, behavior, social development, and physical health.
• Read books to entire classes or to small groups.
• Provide a variety of materials and resources for children to explore, manipulate and use, both in
learning activities and in imaginative play.
• Assimilate arriving children to the school environment by greeting them, helping them remove
outerwear, and selecting activities of interest to them.
• Teach proper eating habits and personal hygiene.
• Prepare materials and classrooms for class activities.
• Enforce all administration policies and rules governing students.
• Identify children showing signs of emotional, developmental, or health related problems, and
discuss them with supervisors, parents or guardians, and child development specialists.
• Meet with parents and guardians to discuss their children's progress and needs, determine their
priorities for their children, and suggest ways that they can promote learning and development.
• Adapt teaching methods and instructional materials to meet students' varying needs and interests.
• Arrange indoor and outdoor space to facilitate creative play, motor skill activities, and safety.
• Prepare reports on students and activities as required by administration.
ARLINGTON MINOR EMERGENCY CLINIC
MEDICAL RECEPTIONIST Intern- March – May 2011
•
• ICD 9 Coding.
• Able to perform claim submission payment posting and patient statements.
• Knowledge of preparing appropriate claim documents.
• Ability to work and communicate in a positive and cooperative manner.
• Knowledge of medical Terminology.
• Knowledge of diagnosis and procedures coding
HMS (TEMPORARY), Arlington, TX
CUSTOMER SERVICE REPRESENTATIVE, April 2011 – Jun 2012
• Review insurance policy to determine coverage.
• Prepare insurance claim forms or related documents and review them for completeness.
• Organize or work with detailed office or warehouse records, using computers to enter, access, search
or retrieve data.
• Post or attach information to claim file.
• Calculate amount of claim.
TACO BUENO, Arlington, TX
MANAGER TRAINEE, Aug 2004 – Mar. 2010
• Maintain sanitation, health, and safety standards in work areas.
• Operate large volume cooking equipment such as grills, deep fat fryers, or griddles.
• Read food order slips or receive verbal instructions as to food required by patron, and prepare and
cook food according to instructions.
• Take food and drink orders and receive payment from customers.
• Serve orders to customers at windows, counters, or tables.
• Receive payment by cash, check, credit cards, vouchers, or automatic debits.
• Assist customers by providing information and resolving their complaints.
• Greet customers entering establishments.
• Answer customers' questions, and provide information on procedures or policies.
• Maintain clean and orderly checkout areas and complete other general cleaning duties, such as
mopping floors and emptying trash cans.
• Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that
there is adequate change.
• Monitor checkout stations to ensure that they have adequate cash available and that they are staffed
appropriately.
• Supervise others and provide on the job training.
805 Shady Point Apt 29 Arlington,, TX,, 76013 817-***-**** *.***********@*****.***
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