Sales Associate

REEFAT Z . CHOWD H U RY

** ******** ****

Toronto, ON, M1E 1W8

Ph: 647-***-****

E mail: ***********@*****.***

A smart, reliable, t rustworthy and customer focused shop assistant work as

part of a team with extensive experience of selling, ordering merchandise in a

retail and sales operation. Able to converse in a courteous and polite manner.

A lways paying specific attention to detail and having an approachable,

cheerful and friendly atti tude.

C areer H istory:

Chandon Fashion

Ger ra rd street, Toronto Aug

2014 –Present

S ales Associate

• Provided wardrobe consultations relevant to customer lifestyle and

p rofession to ensure full satisfaction and long term client

relationships.

• Encouraged further sales with customers, showcasing various i tems

l ike fashion jewellery, cosmetics etc.

Shoppers D r ug M a r t, Toronto Western Hospita l, Toronto

J an2014-P resent

Volunteer

• Dealing with patients and clients for administrative support,

helping in dispensing of Cosmetic products, medications etc.

Eastern Construction Company, Toronto . (part t ime)

Sep 2012-May 2014

O ffice Executive

• Making Phone calls to the clients

• Dealing with customers demands and complaints

• Payment of the stuff, banking on behalf of the company

1

• Email, fax, taking notes, paper work etc.

Casual Clothing store

Park way Mall, Toronto Sep

2011– Aug 2012 Shop Assistant

• Completing paper work at the start and end of shift

• Assisting customers in the selection and perchase of i tems

• Processing cash and credit card t ransactions accurately and

efficiently.

• Following policies and procedures relating to cash and stock

handling.

• Handling customer’s complaints in a professional and diplomatic

way.

• Attending t raining sessions.

P ersona Beauty Care, Dhaka Jan

2001-Feb2010

Retail Sales Associate

• Assist customers by providing knowledgeable consultations and

demonstrated applications

• Maintain merchandize standards in order to aid fascinating shopping

experiences

• Seek clients and provide information to in terest them in buying Persona

p roducts

• Assist Operations Manager in supporting operational priorities and related

f unctions

• Acquire customer feedback and relay to relevant authori ties

Competencies:

• Consistently achieving sales targets

• Complying with health and safety regulations as laid down in the store

health and safety policy

2

• Hard working, self motivated and f lexible

• Ability to work efficiently and accurately in a fast paced retail

environment

• A real commitment to customer service

• Knowledge of cataloguing and inventory technique

P ersonal

• Friendly personality and able to engage customers

• A strong work ethic and desire to succeed

• Persuasive and having good in fluencing skill

• Confident communication skill

• Willing to learn

K ey Competencies and Skills

Client interaction

Negotiation skills

Sales

Stock management

Academic Qualifications:

Bachelor degree in health Science

References

Available on request

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Contact this candidate