Customer Service Office

MEGAN A. ADAME

CRIMINAL JUSTICE & BUSINESS PROFESSIONAL

Competent and resourceful professional with over 10 years of business management experience that

is action-oriented with excellent analytical, interpersonal and communication skills. Proficiency in

directing and coordinating the overall business operations of a private and corporate organization and

in directing personnel, performing a variety of facilitating administrative tasks in support of evaluation

and compliance. Strong educational background in criminal justice with focus in the areas of analysis,

logistics, business management and legal documentation. Areas of Expertise Include:

Regulatory Compliance Security Operations Criminal Investigations Correctional Administration

Business Logistics

Operations Management Budgeting & Forecasting Buying & Selling Evaluation/Analysis Training &

Supervising

Problem Resolution Team Leadership Point of Sale Software QuickBooks MS Office Suite

PROFESSIONAL EXPERIENCE

Wolf Wines & Adame Business Brokers, Inc.

08/2011 - Present

Owner, Business Broker

• Manage daily operational tasks to include: employee scheduling, payroll, compliance,

performance reviews and outsourcing new clients and marketing management.

• Responsible for hiring, training and supervising Brokers in selected region to identify and sell

businesses to clients.

• Assist buyers and sellers of privately held small business in the buying and selling process by

helping buyers find the business that meet their requirements, then help them make an informed

decision as to which business is right for them.

• Estimate the value of the business; advertise it for sale with or without disclosing its identity;

handle the initial potential buyer interviews, discussions, and negotiations with prospective buyers;

facilitate the progress of the due diligence investigation and generally assist with the business sale.

• Investigate the financial rating and worth of businesses and match available businesses to

clients wishing to purchase.

• Oversee remodeling, repairs and redecorating to improve the potential value of the business.

Anne Marie Rose Jewelry, LLC, Hampstead, MD

05/2012 - 12/2012

Customer Service Associate

• Responded to customer inquiries by understanding inquiry about products; gathering and

researching information; assembling and forwarding information; verifying customer's

understanding of information and answer.

• Performed administrative duties such as: answered telephones, sent e-mails, answered e-mails,

input sale orders with Quick Books, created documents using Excel, and filed and organized

documents.

Wolf Business Brokers, Inc., Owings Mills, MD

09/2005 - 07/2011

Office Manager/Business Broker

• Maintained office services by organizing office operations and procedures; preparing payroll;

controlling correspondence; designing filing systems; reviewing and approving supply requisitions;

and assigning and monitoring clerical functions.

MEGAN A. ADAME Résumé - Page 2

• Maintained office efficiency by planning and implementing office systems, layouts, and

equipment procurement.

• Designed and implemented office policies by establishing standards and procedures; measuring

results against standards and making necessary adjustments.

• Assist buyers and sellers of privately held small business in the buying and selling process by

helping buyers find the business that meet their requirements, then help them make an informed

decision as to which business is right for them.

• Estimate the value of the business; advertise it for sale with or without disclosing its identity;

handle the initial potential buyer interviews, discussions, and negotiations with prospective buyers;

facilitate the progress of the due diligence investigation and generally assist with the business sale.

• Investigate the financial rating and worth of businesses and match available businesses to

clients wishing to purchase.

Bonefish Grill, Owings Mills, MD

08/2004 - 10/2005

Server/Hostess

• Greeted guests and patrons personally and on the telephone and offer appropriate seating

arrangements in a friendly and professional manner.

• Presented menus and took orders; ensured the quantity of menus were sufficient to cater to the

number of guests.

• Relay orders to the kitchen and ensured all orders were filled in a timely and accurate fashion.

• Set up dining rooms and maintained clean and organized tables

• Manage event related work and reservation arrangements, including setting up tables and

maintaining both exterior and interior of the restaurant

United State Army, Ft. Hood, TX

11/2002 - 06/2004

Military Police Officer

• Lead soldiers, protect lives and ensure property is maintained on military installations in the

five main functions of: reconnaissance and surveillance, site security and response, law

enforcement, internment operations and police intelligence.

• Utilized during offensive, defensive, civil support and stability operations.

• Lead small police units on installations and advise reservists and National Guard police units.

• Monitored the gate and entrance activities, controlled traffic and responded to emergencies on

the base.

• Investigated crimes and guarded inmates within military correctional facilities.

EDUCATION & PROFESSIONAL DEVELOPMENT

Bachelors Degree, Criminal Justice, 2014

University of Maryland University College (UMUC): College Park, MD

Basic Officer Leader Course II & Military Police Basic Officer Leadership Course III,

2002 - 2003

U.S. Army Military Police Officer Training

Coursework in Criminal Justice - Earned 71 Credits

Frostburg State University: Frostburg, MD

References are available upon request.

MEGAN A. ADAME Résumé - Page 2

References are available upon request.

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