Customer Service High School

Anthony Lamaar Brown

Email: *************@*******.***

(Please email me, I don’t have a phone number yet)

November 30, 1994

WORK EXPERIENCE:

Bagger

DECA Commissary - Wiesbaden - December 2010 to April 2014

Responsibilities:

•Bag Customers groceries

•Assist customer with personal empty cart unless they insist

•Take bagged groceries to customers vehicle

•Greet Customer politely on the way to the car

•load groceries into car for customer

•Bring back carts to the store from the parking lot

Skills Used:

•Customer Service

•Working in a very stressful and fast paced environment under pressure

•Fast Hands but delicate, to make sure u don't break any products

Sales Agent

SIGA Telekom - Wiesbaden - September 2013 to February 2014

Responsibilities:

•Open up the shop

•Do the daily inventory

•Fax receipts for (Minutes) from prior day to headquarters

•Assist Customers with paying their bills

•Call Deutsche Telekom for the customer to get bill and customer information, all spoken in

German, translate all the information to the customer and resolve their problem

•Sell Phone Contracts

•Sell Pre-Paid SIM Cards and Other store merchandise

•Book all merchandise into the system, mark the prices, restock shelves

•Contract Upgrades

•Enter daily cash amount in system along with daily sold merchandise, save, print and put in the

books

•Drop daily cash off at the Service Counter

•Clean Shop

•Close Shop

Accomplishments:

During my 6 months of working, I sold over 150 Contracts; those 150 contracts were sold over a

3 month time period, not 6 months, because I unfortunately missed over 2-3 months due to

medical surgery and recovery from a Hernia.

Skills Used:

•Customer Service

•Commercial Awareness

•Dealing tactfully with customer concerns

•Working under pressure and in a fast paced environment

•Working with a busy team

•Initiative

•Working with IT systems

•Responsibility

•Cultural Awareness

•Bilingual, Speaking another language 50% of the day

•Numeracy and Organization

EDUCATION:

High School Diploma

Dodds American High School – Wiesbaden Germany 2009 - 2013

ADDITIONAL INFORMATION: 100% fluent in German.

Contact this candidate