Customer Service Representative

Allison M. Valentine

**** ******* *****

Edgewood, MD 21040

Phone: 410-***-****

E-mail: *********@*****.***

OBJECTIVE To obtain gainful employment with a reputable company, that provides ample opportunity for

me to utilize my talents and abilities, as well as provide me with growth and opportunity.

SKILLS & My abilities include being a great team player, excellent customer service skill, being goal

ABILITIES oriented, and reliable. My skills include computer literacy, with Microsoft, excel, and power

point. Cash handling skills, customer relation skills, CMA skills, and others.

EXPERIENCE BUILDER SERVICE WORKER: BALTIMORE COUNTY PUBLIC SCHOOL

8/2012 TO 1/2014

Environmental Services for various Baltimore County school.

VERIZON WIRELESS REPRESENTATIVE: VERIZON WIRELESS

08/2011 TO 04/2012

Customer Service Representative, Lead Associate, Cash handling, responsible for deposits.

Computer set ups for Smart Phones and other devices

WAREHOUSE ASSOCIATE: STAFF MANAGEMENT/PROCTOR&GAMBLE

08/2011 TO 04/2012

Responsible for warehouse maintenance and product line. Standard warehouse operations

CUSTOMER ASSOCIATE: KIRKLAND HOME STORES

07/2008 TO 08/2009

Cashier operations, home store specialist, assist customers in finding products, provide 5 star

customer service

EDUCATION FORTIS INSTITUTE, CATONSVILLE, MD

MEDICAL ASSISTANT DIPLOMA

Developed office skills and patient care techniques

EDGEWOOD HIGH SCHOOL

HIGH SCHOOL DIPLOMA

General studies

COMMUNICATION Valued excellent communication skills

LEADERSHIP Lead customer service representative at Verizon Wireless.

REFERENCES WILL SERVICE UPON REQUEST

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