Sales Customer

E V E L Y N

R O J A S

***

Jefferson

Street

(312)

505-

6086

*********@*****.***

S U M M A R Y

Dynamic

communicator

and

strong

advocate

of

using

collaboration

to

accomplish

team

objectives.

Uses

diligent

work

ethic

and

natural

talent

to

develop

and

sustain

long-

term

business

relationships.

Ability

to

recognize

both

challenge

and

change

as

an

opportunity

for

improvement

and

development.

Competitive

drive

to

exceed

high

performance

standards

of

increasing

revenue

and

expanding

product

awareness.

E X P E R I E N C E

ANN

TAYLOR

LOFT

Chicago,

Illinois

2005-

2006

• Increase

revenue

by

being

the

associate

with

the

highest

rate

of

Company

Oak

Brook,

Illinois

credit

cards

open.

May

2014

-

Sep

2014

• Repeatedly

was

honored

with

top

associate

awards

for

work

with

customers.

• The

only

non-

managerial

go

to

person

for

disgruntled

customer

resolution.

STILA

COSMETICS

/

BOBBI

BROWN

Chicago,

Illinois

Cosmetic

Sales

Agent

2003-

2004

• Tasked

with

running

department

with

very

high

customer

volume

• Learned

from

the

bottom

how

to

apply

cosmetics,

until

I

started

being

a

go

to

sales

associate

• Ensured

that

customer

always

had

exception

experience,

or

was

tasked

with

making

right

any

issues

CARSON

PIRIE

SCOTT

ESTEE

LAUDER

Chicago,

Illinois

Sales

Agent

2001-

2003

• Implemented

a

customer

first

attitude

towards

all

clients

that

came

in

• Was

the

go

to

person

for

all

product

questions

by

both

customers

as

well

as

staff

• Showed

willingness

to

help

other

Estée

Lauder

staff,

to

ensure

that

the

customers

had

the

best

possible

experience

while

in

Estée

Lauder

UNITED

AIRLINES

Chicago,

Illinois

Flight

Attendant

2001-

2002

Managed

all

aspects

of

patient

safety

and

care.

Responsible

for

getting

the

plane

safety

ready

on

time

§

Defused

inter-

passenger

issues

§

Ensured

the

flights

was

abode

always

excided

United’s

safety

standards

§

Continually

communicated

with

the

passengers

as

well

as

the

other

flight

staff

to

keep

passengers

safe

§

and

secure

E D U C A T I O N

MEREDITH

COLLEGE,

RALEIGH,

NC

B.A.,

Speech

Communications,

2001

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