Management Manager

Yutaro T. Iwamura

**** ***** ******** ***** *************@*****.*** Home: 407-***-****

Orlando, FL 32835 USA Linkedin.com/in/Iwamura Cellular: 407-***-****

Professional Summary

An innovative, insightful and goal oriented organization leader, offering more than 20 years of professional achievements in

international diversity business environments, specialized in corporate business agenda, such as, but not limited to:

Financial Management & Analysis Legal Management Contract Negotiation

HR Development & Management IT Development & Management Business Development & Enhancement

Risk Management Corporate Administration Management

Consistently providing organized, logical and scientific approaches to solving and improving business environments.

Bilingual: English/Japanese

Professional Experience

Rockage Corporation Orlando, FL 1996 - Present

Since 1996, Rockage Corporation has provided Contract-based Managing Consultant and/or Management Services for International

Business Investors, who seek for Successful Business Opportunities in Global & Diversity Business Environments in the United States.

President / CEO --- Managing Consultant 2012 - Present

Provide Managing Consultant Services, based on Successful Professional Achievements over past 30 years, in International Diversity Business

Environments, specialized in Corporate Business Agenda, such as Finance, Legal, Human Resource, Risk Management, IT Environment and/or

Business Development

Under established PDCA Process, Rockage Corporation provides intensive Business Researches during Feasibility Study Stages of Business and/or

Project Development, followed by Scientific and Logical Decision Making Process for International Business Investors

Spearhead “Plan, Execute, Review and Adjust” Stages all the way through Full-Completion of the Projects

Currently, Manage & Operate Multiple International Business Units with Extremely High Stability & Profitability

Mitsukoshi USA, Inc., 1983 - 2012

Orlando, FL

Mitsukoshi Organization has a history with over 3 centuries of success in the retail and hospitality industry of Japan. In late 1970’s,

Mitsukoshi has established Mitsukoshi USA, Inc., as a 100% subsidiary, reaching a business agreement with Walt Disney World

Organization to manage and run a retail store and restaurants of the Japanese Pavilion at Epcot, Walt Disney World Resort, since 1982.

VP / Director – Corporate Business 2000 - 2012

Responsible for Global Corporate HQ Functions of Mitsukoshi USA, Inc.

Developed and managed Corporate Business Infrastructure of the International Business Organization, such as Finance

Management & Analysis, Legal Management, Contract Negotiation, HR Development & Management, IT Development &

Management, Business Development & Enhancement, Risk Management and/or Corporate Administration Management, in

compliance with established Standards, Regulations and/or Laws, respectfully to today’s diversity business environment.

Improved internal productivity of the Finance Division by analyzing and reviewing the existing issues, and implementing a “Zero

Discrepancy Campaign” to establish a very accurate and efficient internal accounting system. Recognized by Ernst & Young,

LLP, as one of the “Most Efficient and Accurate Clients”.

Took initiatives on numerous business and/or HR related legal negotiation issues to lead the company in prevailing and

preventing financial loss or reputational damage.

Successfully negotiated and extended the Business Participation Contract with Walt Disney Parks and Resorts (WDPR)

organization by conducting 18 months of marathon negotiations. Established a stable and profitable business relationship

which will generate over $700M in revenue and $75M of operating profit until year 2023.

Initiated and completed the Human Resource Enhancement Project by hiring consultants to review and re-develop the

organizational environment, including structure, wage standard, performance evaluation, wage adjustment, corporate

policies and welfare programs. These efforts maximized internal productivities and ethics, in compliance regulations, laws

and standards of today’s diversity business environment.

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Yutaro T. Iwamura

H: 407-***-**** C: 407-***-**** *************@*****.***

VP / Director – Corporate Business (Continued)

Developed, implemented and managed an International Cultural Internship Program in which 160 entry level guest service

representatives were selected from over 1,800 applicants each year. Selected representatives worked in retail stores and

restaurants and participated in a13-month “Work, Learn & Live” cultural exchange program at Japan Pavilion at Epcot or Walt

Disney World Resort.

Developed and completed a Guest Service Enhancement project of “Hospitality with Sincerity” at a retail store and restaurants

of the Japan Pavilion at Epcot, Walt Disney World Resort to provide the highest quality of Japanese Authentic Hospitality

(“Omotenashi”). In 2008, the Japan Pavilion was recognized as a business model with the highest evaluation in guests

service measurement within Walt Disney World Resort by WDPR.

Developed and implemented business IT systems throughout the corporate business infrastructure, including UNIX based

real-time Merchandise and Food & Beverage Inventory System to maximize productivity and efficiency of the company’s

operations.

Spearheaded and successfully completed over $18M in Business Renovations and a Re-development Plan at Japan Pavilion

at Epcot, under brand new business concept of “Virtual Travel Experience to the Land of Harmony”. These efforts fulfilled a

contractual obligation with WDPE, as well as improved the profitability of operations. Retail store and overall restaurant

performance in the Japan Pavilion improved by 320% in 3 years.

Expanded new business opportunities and channels by sponsoring a Japanese National Soccer Team during their stay in

Orlando during Atlanta Olympic Games in 1996. These efforts earned the recognition from key business units, including City of

Orlando, State of Florida, MOIAC, FIFA, USOC and/or JOC.

Took initiatives and completed an internal “Loss Prevention Enhancement Project”. The project included Facilities Improvement,

Operations Safety Enhancement, Food Safety, Products Integrity and OSHA Standard Enhancement.

Directed and managed Retail and Food and Beverage Operations of Japan Pavilion at Epcot, to maximize financial profits by

430% during the past two decades.

Senior Manager – Corporate Business 1993 -1999

Manage global corporate business operations including Financial Management, External Negotiation, Manage/Direct Business

Development, Human Resource Management and Information System Management.

Division Manager – Finance Division 1988 - 1992

Supervised/managed overall functions of Accounting and Financial Management including Financial Statements, General Ledger, A/R,

A/P, Payroll, Labor Management, Inventory, Revenue, Tax Filing, Financial Audit and Financial Analysis.

Manager – IT System 1983 - 1987

Maximized internal productivity by developing Managerial database utilizing Information Technology. Maintained up to date information on

the system industry, and recommended actions enabling company to keep up with most recent technology.

Education

BS Degree, Double-Major in Finance and Business Management with a concentration in Computer Science at Florida

Southern College. (Lakeland, FL)

Professional Development

Financial Management, Financial Planning Ernst & Young

Executive Leadership / Strategic Planning American Management Association

Professional Affiliations

President, Rotary Club of Lake Buena Vista (1996 - 1997)

Active Member, Rotary Club of Lake Buena Vista (1991 - Present)

Active Member, Metro Orlando International Commission (1994 - Present)

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