Darlene Elmore
Contact Number: 770-***-****
Email: ***********@*****.***
COMPUTER SKILLS
Proficient user of Windows(XP, 03, 07, 10), MS Word, Excel,
PowerPoint, Access, Primavera, Publisher, Outlook, Schedule
Plus, InfoPath, FrontPage, Project Management, etc.), MAC,
CRM, Lotus Notes and 1-2-3, Internet, Visio, ACT, PageMaker,
InDesign, Salesforce, Adobe Photoshop, Illustrator, Coral
Draw, Quark, Oracle, Kronos, SQL, Onyx, QuickBooks,
SharePoint, Twitter, LinkedIn and Facebook.
PROFESSIONAL EXPERIENCE
10/13 to 06/14 Program Operations Specialist * CDC * Atlanta, GA
(Contract)
. Initiated/participated in continuous improvement planning
and implementation in accordance with the Conduct of
Operations Manual.
. Prepared written reports in assigned area of responsibility
(e.g., PMP goals tracking, work guidance and direction).
. Collected and analyzed data to create documents, including
reports, memos, graphs, tables, charts, etc.
. Provided support for station planner in monitoring and
tracking of Operational PM activities.
. Participated in the development of operating goals and
objectives for the unit.
. Recommended, implemented, and administered methods and
procedures to enhance operations, as appropriate to the
unit.
. Created, produced, and delivered a range of promotional,
educational, and informational presentations, and/or
resource materials related to program activities and
initiatives.
. Coordinated the collection, compilation, and analysis of
program activity data; developed, wrote, edited, and
presented comprehensive statistical and narrative program
reports and evaluations.
. Performed analysis/troubleshooting support for Operations
and SISB groups.
02/13 to 09/13 Marketing Coordinator * Molnlycke Health Care * Norcross,
GA (Contract)
. Designed and implemented effective marketing and
advertising campaigns.
. Analyzed sales forecasts to determine the correct time for
launching campaigns.
. Researched competitors' products in order to ensure
quality, quantity and availability of the company's
products
. Examined any new developmental changes in the market and
put effort to promote business accordingly.
Identified target markets efficiently which increased
client base by 30%.
. Collected and evaluated a variety of data in order to
summarize results of programs and strategies to calculate
results of potential projects.
. Maintained spreadsheets which included leads from
tradeshows, journals, internet and publications.
. Coordinated sales meetings, trade shows and special events
in order to promote business which resulted in sales
turnover by 62%.
. Developed and managed a SharePoint site specific for
marketing and sales to ensure accessibility of all sales
and marketing materials.
. Created community awareness programs with non-profit
organizations and partners.
. Prepared dashboards and analytical reports using
Salesforce, created PowerPoint Presentations, entered
tracking results in various databases using Primavera and
Project Management plus updated organizational charts in
Visio.
DARLENE ElmoRE
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PROFESSIONAL EXPERIENCE
02/12 to 02/13 Project Administrator * Khafra Engineering * Atlanta, GA
(Contract)
. Structured and managed support functions covering planning,
tracking, reporting, quality management and internal
communication.
. Produced consolidated reports to the Project Board,
including milestone summaries, key issues, risks, benefits
and summary of costs incurred.
. Managed the project library, activities, data security,
license and software.
. Analyzed, organized and managed documents process and
activities.
. Completed CBS and PMA required documentation and submitted
paperwork to open project numbers and set up marketing
budgets.
. Assisted in monitoring and reporting job budgets, costs,
labor charges, expense details and work plans.
. Controlled and monitored documents to ensure that
compliance, methodology and procedures are up-to-date.
. Tracked and reported projects results in various Excel and
Access databases plus monitored projects using Primavera
and Project Management.
. Maintained pipelines, created dashboard and analyzed
reports using Salesforce.
06/04 to 12/11 Marketing Sales Assistant * iVivity, Inc. * Norcross, GA
. Managed the quality of leads within client database for
direct mailing and email blast campaigns.
. Controlled the sales and marketing budgets, processed
expense reports and updated monthly financials for BOD
meeting.
. Processed incoming orders, coordinated shipments, and
handled customer-related issues.
. Launched new products into the marketplace to replace
existing products which resulted in revenue increase.
. Conducted internet research and developed requested reports
using Excel, Salesforce and Access.
. Facilitated off-site events and tradeshows.
. Interacted with Dealers, National Account Representatives,
End-users, and Sales Managers to define new product
requirements and specifications.
. Created content and graphics for proposals, digital
marketing, presentations and technical documentation for
online updates and communications.
. Maintained sales pipeline, milestones and customer
relationships using Salesforce.
03/02 to 06/04 Marketing Coordinator/PR * BJCTA (Max) * Birmingham, AL
(Contract)
. Produced marketing materials including brochures, fact
sheets, special handouts, and direct mail publications for
both internal/external and online advertisements.
. Prioritized and scheduled client appointments, meetings,
travel itineraries, conference calls, and special events.
. Conceptualized content for radio and TV messaging scripts,
digital marketing, interactive website programs,
presentations and net-meetings for the Birmingham Transit
Authority.
. Teamed with non-profit organizations and partners to create
community awareness programs.
. Established vendor relationships and created MAX Awareness
Programs for radio, print, TV, and other cross-promotional
partners and vendors campaigns.
. Developed and executed campaign promotions and
hired/contracted talent for marketing opportunities.
. Coordinated and managed leads for sales and marketing
trends from website and special in-person events.
EDUCATION
BS * DeVry * Major * Business Administration * G. P. A. 3.98
AS * Asher School of Business * Major * Business/Software
Design * G.P.A. 3.97
AS * Herzing College * Major * Business/Secretarial Science *
Deans List * G.P.A. 3.93
SUMMARY
An accomplished Marketing/Project Coordinator with extensive experience in
executive management, planning and executing strategies, coordinating
multiple projects, contributing and supporting sales initiatives,
developing new ideas, creating business opportunities with integrity and a
positive attitude. Possess excellent communication, negotiation, and
organizational skills with proven abilities to set and achieve goals
resulting in revenue growth and pipeline opportunities.