Sales Project

ANTAWN S. THOMPSON

Contact: 404-***-****

Email: *************@*****.***

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CAREER OBJECTIVE

In pursuit of a growth oriented career in SAP SD as a Functional and

Support Consultant.

SUMMARY OF SKILLS AND EXPERIENCE:

. SAP Certified Application Associate - Order Fulfillment with SAP ERP

6.0 EHP4

. Highly motivated, result oriented individual with 5 years functional

experience and 2 full life cycles.

. Exceptional skills at explaining the complex SAP scenarios and turning

them into layman terms where an end-user with little or no experience

could use the system effectively.

. Thorough understanding of SAP SD, support and maintenance.

. Strong credentials in translating business requirements into cost

effective SAP solutions.

. Exceptionally quick ability to identify, focus and execute pivotal

priorities.

. Decisive efficient team approach.

. Creative, driven with great initiative and have the ability to travel

. Ability to work well with offshore teams to meet project deadlines and

deliverables.

. Thorough understanding of the ASAP Methodology.

. Extensive experience in configuration of Order-To-Cash (OTC) business

process with focus on areas of Sales Order Management, Order

Fulfilment, Pricing, Availability-To-Promise (ATP), Delivery and

Billing, as well as the Integration with other SAP Modules.

. Expertise in configuring SD Master Data, Customer Hierarchies as well

as understand concepts how hierarchies support business processes,

Sales Documents, Delivery Documents, Billing Documents and maintaining

Copy-Control rules between various sales documents.

. Excellent working knowledge on Quotations, Cash Sale Process, Rush

Orders, Credit Process, Returns etc.

. In depth knowledge & experience in Basic functions: Pricing procedure

determination, Partner determination, Text determination and Output

determination etc.

. Expertise in Availability Check, with ATP Logic and Transfer of

Requirements: Individual and Collective.

. Extensively worked in Developing Test Scenarios, Test Cases &

Conducted Unit, Integration, Regression Testing and verifying the

functionality of the SD transactions.

. Extensively worked in End User Training & Documentation.

. Ability to guide the SAP Development Team by writing Functional

Specifications and providing required Technical Data (Tables/Fields).

. Thorough understanding of Industry Best Business Practices and

business requirements to effectively use the functionality of SD / LE.

EMPLOYMENT & PROFESSIONAL SERVICE:

Applied Industrial Technology (AIT) Cleveland, OH

March 2014- Aug. 2014

Role: SAP SD Production Support Consultant

Industry: Transportation

Project: Post Go-live support

Applied Industrial Technology (AIT) Founded in 1979, Itasca, Illinois-based

AIT Worldwide Logistics is a full service transportation management

provider. With continental headquarters in Chicago, Amsterdam and Hong

Kong, AIT's offices form a vast network spanning the globe. By coupling a

flexible business model with robust technology that presents end-to-end

shipment visibility, AIT delivers precisely tailored supply chain

efficiencies for almost every industry imaginable. Leveraging creative,

competitively priced multimodal solutions, AIT removes the complexity from

global logistics puzzles, helping companies thrive by regaining focus on

the core goals of their business.

Project Contribution

> Maintained support which includes solving the service requests raised by

the end user by providing effective solutions for the business within the

time frame agreed upon in the SLA.

> Maintained and provided 24 X 7 Support for all the production systems in

the SAP Landscape.

> First escalation point for Operations business regarding system issues,

monitoring and reporting.

> Responsible for tracking metrics, monitoring and reporting of SAP

Production support tickets.

> Planning and execution of system related activities for key events like

product launches.

> Assisted users through the order to cash process, including

procurement to pay as well as material management.

> Liaison between IT and the business.

UPS-SCS, GA

June 2011- March 2014

OM (Order Management) Functional Analyst

Industry: Pharmaceutical

Project: End-to-End Life Cycle

UPS Supply Chain Solutions has developed an order to cash service model

designed to support supply chains from the point of order entry to cash

receipt with optimal efficiency. Order to cash offers customers in

Healthcare and other industries a single source solution to the complexity

of delivering on peak supply chain performance.

Project Contribution

> Studied client's business processes and prepared Business Process

Blueprint.

> Trained core users in basic functionalities of SAP.

> Studied the business requirements and defined the scope of

implementation.

> Worked on organization Structure setup, Master Data in SD- Customer and

Material Master.

> Configured the business Cycle in Sales & Distribution involving order

management- order types, Item categories & Schedule line categories.

Created sales documents, Cash Sales, and Credit and Debit Memos return

requests

> Configured blocking/unblocking of sales Order types for specific

customer.

> Worked on new pricing procedures by defining new condition tables, access

sequences, condition types using condition techniques and setting up

pricing procedures for customers & Materials.

> Configured billing procedures- periodic billing, milestone billing and

Invoice split processing.

> Worked on copy control of sales, delivery and billing documents. Worked

on Interfacing with WM for picking, packing, shipping and Post goods

Issue.

> Developed test scenarios and test plans.

> Resolved help desk tickets in a timely manner.

> Assisted in end user training and change management.

CATERPILLAR, IL January 2010-

May 2011

SAP SD Consultant

Industry: Manufacturing/Automotive

Project: End-to-End Life Cycle

Caterpillar Inc. also known as "CAT", is an American corporation which

designs, manufactures, markets and sells machinery and engines and sells

financial products and insurance to customers via a worldwide dealer

network. Caterpillar is the world's largest manufacturer of construction

and mining equipment, diesel and natural gas engines and industrial gas

turbines.

Project Contribution

> Gathered business requirements, determined the existing business

processes and performed gap analysis (RICEF), to support SAP

standard Functionality.

> Involved in multiple workshops to discuss and understand the

business requirements and design the functional specification

documents.

> Defined and assigned the necessary organizational units for OTC

processing such as sales Organization, Distribution Channel, Division,

Sales Office and Sales Group, Plants, loading points and shipping points.

> Updated the relevant customer master records with the defined shipping

conditions.

> Configured Customer Hierarchies as well as understand concepts how

hierarchies support business processes

> Extensively worked on Logistics Execution processes such as

Delivery, Picking and Goods issue.

> Maintained delivery item categories and their determination procedures

and copy controls for delivery document types.

> Prepared end user training documentation and conducted the

training.

> Provided post Go-Live support.

Plastipak Holdings, IL June

2009- Dec 2009

SAP SD Consultant

Industry: Manufacturing

Project: Testing

Plastipak Packaging is an industry leader in the design and manufacturing

of plastic rigid containers of the highest quality. Plastipak supports

manufacturing operations throughout the United States, South America and

Europe.

Project Contribution

> Conducted entry validation tests on all the online Applications -

both positive and negative Tests.

> Identification of Test data and validation of Test environment.

> Involved in Integration testing (end-to-end Cross-Functional

process chain).

> Recording of various tests and stored in the database for

reusability.

> Reporting of bugs using Test Director.

> Monitored the status of bugs until they were sorted out. Made

summarized and detailed test reports.

> Involved in Documentation of Integration, Regression and Security

testing.

> Involved in creation of low, medium, and Peak load scenarios.

> Involved in generating scripts for the load tests as per the

requirements.

> Involved in creating the Scenarios for single and Multi-user test.

> Assisted with User Acceptance Testing (UAT), Validation Testing,

Smoke Testing, Unit testing, Functionality Testing and Integration

Testing.

> Involved in Data Migration testing i.e. used old data and checked

the validity of the data.

> Prepared training documents for end users of application.

TECHNICAL SKILLS

SAP ERP Package: SAP R/3 4.6, 4.7, ECC 5.0 and 6.0

Functional Area: SAP R/3 Sales & Distribution

Data Migration Tools: LSMW

Cross Application: ALE, EDI and IDocs

Operating Systems: Windows 7 / Vista / XP / NT / 2000; DOS

Others: MS-Office, MS Excel, MS Visio, and MS Access, HP QC, &Application

life cycle management 11.00& SOLMAN

EDUCATION

SAP Certified Application Associate - Order Fulfillment with SAP ERP 6.0

EHP4

Bsc. Business Administration

University of Illinois

Professional References available upon request

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