Benjaman Brown
Boynton Beach, FL 33472
*******@*****.***
10+ years of Marketing and Sales experience with a proven record of success in:
Increased revenue year over year
Built database by Identifying Qualified Clients
Exceeded company issued benchmarks
Developed cold call system that led to higher booking rate
Established relationships with known clients which led to referrals
Created special events to ensure additional client visits
Work History
October 2008-Present Sweet Treats Ice Cream, LLC. Las Vegas
President/Owner
Owner/Operator of a successful multi-truck ice cream business. Organized routes and schedules
for trucks. Planned and executed corporate and private events. In charge of maintaining
inventory and vehicle maintenance schedules. Used various social media outlets to develop new
clients and maintain relationships with existing clients. Showed year over year increase in profit
for five consecutive years.
February 2004-September 2008 MGM Grand, Las Vegas
Executive Slot Host
Assisted targeted and qualified casino clients on the casino floor. Developed relationships with
clients through frequent contact via phone, email, etc. Created special events and parties in order
to increase number of visit from database. Made all reservations for clients including but no
limited to: airfare, hotel, dinner, limo, concert, parties and special functions. Organized player
appreciation parties in cities where database was highly focused. Built database through leads
and consistently developing cold calls into clients. Worked with Junior Hosts mentoring
program.
September 1999-January 2004 Harrahs Las Vegas/Laughlin
Senior Executive Casino Host
Assisted targeted and qualified casino clients floor. Developed relationships with clients through
frequent contact via phone, email, etc. Created special events and parties in order to increase
number of visits from database. Worked with airlines and other in house departments in
development of air charter program that allowed clients to take direct flights from their area into
Southern Nevada. Made all reservations for clients including but not limited to: airfare, hotel,
dinner, limo, concerts, parties and special functions. Successfully met benchmark of 300
telemarketing calls per month with a higher than average booking rate. Traditionally exceeded
company benchmarks for client revenue.
January 1997-August 1999 Desert Inn Casino, Las Vegas
Players Club Manager
Trained and managed Players Club staff. Responsible for developing and implementing player
sign up programs to increase casino database. Worked with Special Events and Hosts during slot
tournaments and casino events. In charge of maintaining inventory and stock of promotional
materials. Balanced daily cash back and players reward ledgers. Produced weekly schedule and
staffed accordingly based on occupancy rates and events.
Education
December 1996 University of Iowa, B.A. History