Customer Service Manager
Resume:
Kandy Ross Resume
**********@*****.***
Objective
I am seeking full time employment in a challenging environment.
Education
****-**** *** **** **** School Independence,Missouri
High School Diploma
Certified Notary For State of Missouri
2010
Computer Training
Jenark Software, Boston Post, Real Page, Cornerstone
EIV Software Employment Income Verification, Onesite,Knowledgenet
Yardi, Realpage Screening
Ten key 5,584 per hour at 100% accuracy
Advanced computer training, Word and Excel
Experience
July 2013 –July 2014 Pinnacle Family Management
Property Manager Shadow Creek Apartments
Market Property 231 units responsibilities include, schedules, payroll, deposits, ordering supplies, budget, monthly and daily reporting, leasing, schedule outside contractors, pest control, training classes, evictions, and collections.
July 2011- July 2013 Cohen Esrey Management
Property Manager Tax Credit recertification Specialist Recertify current residents,move in applicants,collection of rent,posting deposits,online compliance reporting, (Midas)
July 2005-November 2009 Equity Management Lee's Summit, Missouri
Equity Management July 2004 – November 2009
Property Manager/ Assistant Manager/ Rectification Specialist
Writing monthly narratives,collecting, posting and depositing rent
Multi tasking – Answering phones and helping show apartments
Responsible for all work orders, bookkeeping,and making schedules
Responsible for running credit, criminal and sex offender screening on all approved applications
Organize property events. Tax credit and Section 8 property.
July 2003 – July -2004 Bank of Lee's Summit Lee's Summit, Missouri
Teller
Promote and maintain positive relations with all contacts, customers and potential customers
Contribute to the fulfillment of department and company objectives and goals
Perform as a team member in allocating and coordinating the work flow
May train new employees and answer co-worker questions
Will be involved in ordering, receiving, verifying and distributing cash
Operate a teller window for customer transactions
Balance cash twice a day
August 1994 – July 2004 Helping Hand of Goodwill Grandview, Missouri
Store Manager
Promote polite and friendly customer service
Cash handling – receiving credit card payments as will as cash payments, balance cash registers at the end of each shift, Responsible for making store deposits daily
Responsible for store displays,making employees schedules and payroll.
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