Customer Service Sales Representative

Jennifer B Jones

*** * ***** **** 614-***-****

Worthington, Ohio 43085 ********@*****.***

Why Jennifer With professional history in Marketing, Public Relations, Event

Management, and superb Customer Service, I am poised to handle your company’s needs for

positions that include Multi-Tasking, Key-Client Retention, Management, Logistics, Creative

Marketing, Events, and Social Media. I also have hands-on personal and professional experience

in Marketing and fundraising events. I recently obtained my BS in Public Relations from

Franklin University. Other qualities I possess are; proficiency in Microsoft office, Photoshop,

Adobe Creative, CRM, QuickBooks, Constant Contact, sales, organizational leadership skills, I

also works well within a budget and have experience in contract negotiations. Quick to learn in a

fast-paced environment

Areas of Expertise

• Event Coordinator • Public Relations • Social Networking

• Marketing Assistant • Office Management • Sales Experience

• Key Client Retention • Organizational Leadership • Superb Writing Skills

• Email Marketing • Logistics • Community Outreach

Employment History

Roof Suds, Columbus, OH

Marketing Coordinator (12/13 – present)

United Way of Central Ohio, Columbus, OH

Events & Volunteer Coordinator (7/12-11/12)

United Way of Central Ohio, Columbus OH

Intern to Special Events Director (11/11-6/12)

Central Ohio JDRF Walk to Cure Diabetes

Team Captain, Fundraiser (2009-present)

Safelite Autoglass, Columbus, OH

Customer Service Representative (2/10-10/11)

Re/Max Realtor, Columbus, OH

Residential Realtor (1997-2009)

Market Day, Columbus, OH

Sales Representative (5/09-6/10)

MaggieMoo’s Ice Cream Treatery, OH

Special Events & Office Manager (2000-04)

Highlights of Experience

Jennifer B Jones

571 N Selby Blvd 614-***-****

Worthington, Ohio 43085 ********@*****.***

Marketing Coordinator – Creative leader for new business. Responsible for all marketing material

including; Direct Mail and Email campaigns, Website material, Social Media, Trade Show, Photography,

and Event Logistics. Client retention and B2B / B2C is a key part of my role to the owner.

Event Coordinating – Past experience in creating and executing events, working in and with marketing

department to create and execute all material for events. Organizing catering menus, budgets, timelines,

run of shows, set-up and all vendors for events. Attending and executing events.

Team Leader and Fundraiser - Successful Family Team Leader within the Columbus Chapter JDRF

raising almost $14,000 in five years of campaigning. These donations primarily come from 1-2 large

events/yr., along with a direct mail & email campaigning.

Marketing Assistant– Experienced in preparing flyers, newsletter dialogue, & designing direct email

campaigns. Produced and marketed color brochures. Writing classified & published advertising materials.

Experience working with CRM and Constant Contact.

Account and Sales Representative - Managed account sales online & balancing the financials. Negotiated

& prepared legal contracts. Attended sales and open houses for shoppers. Operated one-on-one with

group accounts, and or individual clients. Prepared promotional materials. Maintained high customer and

return client retention rates.

Special Events Coordinator - Started ground up operations. Assisted in the catering carts design. Initiated

relationships with businesses & large carnival events. Coordinated food productions, employee

scheduling, & delivery logistics. Resume included participating in parades, Picnic with the Pops,

ComFest, and Red White & Boom, Family activity events at Easton Town Center, School Events, and

Birthday Parties & Ice Cream Tours in store.

Educational Background

Franklin University, Columbus, Ohio

Bachelor of Science, Public Relations – 2014

Coursework included Marketing, Public Relations, Ethics, Logic, Advertising, Adobe

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Photoshop Suite, Internships, Statistics, Economics

Hondros College, Columbus, Ohio

Real Estate License – 1997

Completed Coursework and continuing education for Resident Real Estate, Law,

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Ethics, and Principles / Practices

**Personal References are available upon request

Contact this candidate