Customer Service Sales

Cui Zhan

Mobile: 075******** E-mail:***.****@*******.*** Nationality: China.

Education

****-*** ********** ** ***********, Luxury Brand Management (MA)

****- **** ***** **’an University of Technology, Information Management (BA)

Brief Work Experience (7 years work experiences)

2006-2007 Peoples Insurance Company of China Marketing Specialist

2007-2013 Yong Zheng Bespoke Company (China)

<China famous brand of menswear bespoke >

2007-2008: Sales Associate Beijing Flagship Store

2008-2009: Store Manager Xi’an Branch Store

2009-2012: Store Manager Beijing Flagship Store

Main working range:

1, Business Development

2, Customer Relationships and Customer Service

3, Store visual & Image Management

4, Sales Management

Abilities and Skills:

1, Adapt to dynamic environment that changes constantly, seek and delight customers

through leading a team of highly motivated and talented retail professionals.

2, Familiar with Chinese consumer behavior, have good communication, sales skill and

the knowledge of luxury consumer service standard.

3, Have knowledge and experiences of fashion industry, in especial menswear fabrics

and design of men’s suits

4, Know well luxury store retailing and luxury brand awareness.

5, IT proficient in the use of Microsoft Word, Excel and PowerPoint

6, Fluent Mandarin and English speaking and writing

References Available on Request

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