Michael J. Pendergrass
**** ** ***** ** *** #***, Barboursville, WV 25504 601-***-**** ************@*******.***
Background Summary
Twenty (20) years of increasingly responsible experience in manufacturing. With experience in Manufacturing, Assembly
Operations and Quality Management. Familiar with Toyota Business Practices in problem solving and managing a diverse
workforce.
Professional Experience
Toyota Motor Manufacturing, Buffalo, WV. 3/2012-
Present
Production Group Leader
Responsible for developing strong working relationships with team members and team leaders to ensure good
and frequent communication of new kaizens and issues. Function as the team members interface to management and
the technical resources. Engage in Toyota Business Practices and problem resolution strategies. Daily activities include
managing floor activities, monitoring safety, managing group morale, KPIs, tracking manpower and time entry,
utilizing a FMDs, identify quality defects and implementing containment activities.
Stupp Corporation, Baton Rouge, LA
11/2008-7/2011
Shift Supervisor
Coordinate operator training and evaluations for new hires (Hydro tester, Beveller, mill operator) Participate
in hourly workforce recruiting and retention strategy. Participate in new hire orientation to ensure new employees are
adequately introduced and informed of company polices and procedure. Partnered with the Human Resource
Department in staffing the hourly workforce for a start-up facility. Facilitate process improvement teams and the
implementation of TPM and DMAIC facilitate Equipment Failure Analysis process with the Maintenance department.
Nissan North America, Canton, MS
11/2008-7/2011
Production Area Manager
Manages a workgroup of production technicians; provides guidance and leadership to ensure productivity goals are
achieved.
Lear Corporation, Brownstown, MI 5/2006-
11/2008
Customer Care Engineer
Provide immediate support to the customer for the containment and resolution of quality concerns. Assist in the
resolution of customer concerns and document corrective actions.
Lear Corporation, Elsie, MI
9/2002-3/2004
Plant Superintendent
Responsible for all production activities on the 3rd shift. Supervised all manufacturing, materials, quality, and
maintenance personnel on the 3rd shift. Managed two (2) salaried employees and sixty (60) hourly technicians.
Ford Motor Company, Wayne, MI
5/1998-12/2001
Quality Assurance Manager 2000-2001
Managed vehicle flow through the Pre-Delivery Department top ensure that the best quality built vehicle was being
delivered to the customer. Managed three (3) salaried supervisors and a department of seventy (70) UAW represented
hourly employees.
Supplier Quality Engineer 1998-2000
Initiated and followed up on supplier quality concerns including supplier re-work of components, proper
disposition of non-conforming materials, and analysis of supplier reaction and control plans.
Education
Lawerence Technological University, Southfield, MI. B.S. Industrial Management
Technical Skills and Training
• Managing FMDS Boards(safety, quality, production, cost. Human resource development)
• Ford Production System & Nissan Way (based on the Toyota Lean Production System)
• Statistical Process Control Training
• Consumer Driven Green Belt Training at Ford Motor Company
• Toyota Diversity and Work Life Training
• Toyota Production Systems (TPS, TBP, ToyotaWay)
• Microsoft Office Suite: Word, Excel. PowerPoint
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• QS9000, ISO9001, ISO140001 Compliance Training
• Toyota Supervisor Anti-Harassment Training
• Fundamental Machine Skills Training
• Toyota Group Leader Role Based Training
• Toyota Business Practice (Problem Solving)
• Problem Solving & Mistake Proofing (DMAIC Process)
Leadership Experience
• T&D quality Circle Leader
• Body Sealing Improvement Team Co-Chair
• Co-Leader of Windshield Water Leak VRT
• Launch Coordinator for 3 – Crew Launch at Michigan Truck Plant
• Chairperson of Toyota West Virginia African American Collaborative
Corporate Citizenship Experience
• Lawerence Tech Alumni Association Membership
• Detroit Area Pre-College Engineering Program Volunteer
• Juvenile Diabetes Foundation: Plant Chairperson
• Hope Ministries – Food Pantry Shopping Buddy
• Cass Tech Alumni Association Membership
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