Sales Management
Resume:
Sneha
*****.*****@*****.***
Professional Experience - Summary
Sneha is a SAP Certified Consultant has around 9 years of consulting experience where she has been
part of business transformation engagements with leading companies in the High Tech, Consumer
Products, Technology and Manufacturing Industries.
1. Expertise in SAP Sales & Distribution (SD) and certain sub-modules of Materials Management
(MM) and Vendor Managed Inventory.
2. Experienced and trained in SAP Service Management and SAP Transportation Management.
3. Completed 2 full-cycle SAP implementations adopting the ASAP methodology. She has experience in
Functional consulting in Order-to-cash, country roll-outs and application maintenance.
4. Experience in Blueprinting, Realization, testing and Final Preparation phases. Worked on prototype,
configuration, fit gap analysis and solution design, and executed component and integration testing.
5. Experienced in using business process modelling tools like ARIS and Industry Print to model the
Industry Business Processes.
6. Co-ordinated with end users to gather requirements and understand detailed business processes to
ensure that delivered solutions satisfy client requirements effectively and efficiently in the integrated
system environment.
7. Had been instrumental in designing systems strategy, developing systems requirements, designing
and prototyping, testing, training, defining support procedures, and implementing practical business
solutions under multiple deadlines.
8. Identified detailed requirements from business users through interviews, documentation, and
facilitated working sessions for approved projects and enhancements.
Facilitated team in analyzing information and prioritizing requirements to gain an understanding of
the business needs in order to provide recommendations for solutions. Evaluates relative feedback
and ROI to effectively align projects.
9. Acted as Test Manager for an Implementation Project – activities included Test Planning, Execution
Monitoring, Reporting, Defect Monitoring
10. Assisted with managing work plans, timelines, and budgets. Established course of action for self
and/or others to ensure that work is completed according to the agreed upon timeframe and that any
potential project impacts are adequately communicated and addressed.
11. Participated on cross-functional teams tasked with solving business issues which require a technical
solution providing subject matter insight with regards to system functionality and capabilities for
stakeholders
12. Lead teams during business blueprinting and acted as a testing manager for an onsite based project
13. Hands on experience on testing tools like HPQC.
14. Worked on ticket management tools and documentation management tools like SAP Solution
manager and Share point.
15. Involved in Unit testing / Integration testing and Regression testing for key business process.
16. Has had exposure to multi-cultural and diverse work environments, is a highly motivated team-player
with excellent client management skills and versatility to adapt to varying work situations in different
roles.
17. Involved in cut over and post go live activities
18. Formulating the end user training for SD module in SAP R/3, which included preparing End user
Manuals and imparting classroom training.
19. Trained in Direct Store Delivery (DSD)
SAP SD Skillset
Enterprise Structure: Mapping of Organizational Structure of Company, Customizing sales
Organization, Sales area, Plant, Storage Location and other organizational components.
Configuration expertise in the areas of Order Management, Shipping, Billing, Pricing, Output
determination, transfer of requirements, Availability check, Credit Management, Rebate Processing,
EDI, Returns Processing, Procurement, Inventory, MRP.
Configuration of Sales documents, Copying control for Sales, Delivery and Billing documents.
Configuration of Various Basic Functions in Sales and Distribution like Credit management,
Incompletion logs, Text determination, Partner determination, Material determination, Output
Determination
Experience in the configuration of basic functions including account determination, material
substitution, and free goods determination.
Experience in Service Management – Service Order, Maintenance plans, work centers and task lists.
Experienced in Service Order Processing, Service Notifications and Returns and repair processing.
Worked with Pricing (Condition Records, Condition Types, Condition Tables, Access Sequence and
Pricing Procedures).
Excellent expertise in pricing including condition technique, VOFM routines, Pricing IDOCS
(COND_A).
Handled issues related to billing documents in different business scenarios along with the creation
and configuration of billing document as per business requirements.
Worked extensively on outbound delivery and returns delivery scheduling and unique order
fulfillment mechanisms such as Cross docking and backorder rescheduling.
Experience in the configuration of stock transfer order, inter company stock transfer orders.
Creation and maintenance of Master Data in SD using mass maintenance tools such as LSMW, BDC.
Expertise in the configuration of O2C (Order to Cash) and P2P (Procure to Pay) including Custom
build third party sales scenario such as dealer to dealer sales and drop shipment.
Expertise in Consignment Process (Consignment Fill Up, Consignment Issue, Consignment Pickup
and Consignment Returns)
Expertise in Vendor Managed Inventory Process – Consignment Process
Worked on Advance Returns Management.
Master Data: Configuring Material Master, Material type, Number Range Assignment, Vendor
Master, Account group assignment, Partner Determination.
Purchasing and Logistics: Request for Quotation, Quotation, Purchasing Requisition, Purchasing Info
Record, Purchase Order, Blocking and Release, Delivery Schedules, Advance shipment notifications
(ASN), BOM, MRP, Third Party Processing, Partner Determination, Release Procedures of Purchase
Documents, Freight invoice Settlement.
Inventory Management/Warehouse Management: Configuring and customizing Goods Receipts,
Goods Issues, Transfer Postings, Stock Transfer Orders, Movements Types, Returns, Physical
Inventory and Account Determination.
Logistics Invoice Verification: Invoice Posting, Document Parking, Blocking and Release Invoices.
Intermediate Documents (IDOCS): Monitoring, Reprocessing & Manual Posting of IDOCS, Setting
up Partner Profiles, Process Codes and defining Port.
Hands on experience and worked on the various EDI Messages 810 (INVOIC ), 850 (ORDERS),
855 (ORDRSP ) and 856 (DESADV )
Extensive experience in Cross-Module integration of SD with MM, Extended WM, FI and third party
interfaces.
Worked with 3rd party interfaces using Electronic Data Interchange and RFCs also involved in
configuring partner profiles for them.
Analysis using standard reports for sales, shipping and billing.
Handling of change requests involving introduction of new functionalities, changes as per BU
requirement, translation of the same and functional testing.
Rudimentary ABAP debugging skills of functional modules and programs.
Experienced in SAP IS-OIL and IS-AUTO
Trained in SAP -AFS
Project Experience
Deloitte Consulting Ltd: May’11 to Till Date
Broadcom Corporation; Global SAP Implementation Feb 2013 till date
Industry: Fabless Semi-conductors, Irvine CA
Senior SAP SD Functional Consultant
Role:
• Responsible for design, development, configuration and testing of Vendor Managed
Inventory processes
• Providing functional expertise on consignment fill-up, stock transfer, consignment issue,
consignment delivery, Order Pricing, Billing and Build to forecast processes to develop the future state
solution for the client.
• Conducted workshops and design sessions to map the business requirements and build a
roadmap to implement the process in SAP.
• Developed Proof of Concept to facilitate discussions and guide the client through the
transformation process.
• Performed Fit/ GAP analysis and worked on building Configuration documents and
Functional specifications
• Worked on Business Process modeling tool ARIS to map the business processes to the best
practices followed in the high tech industry.
• Helped the business improvise their existing strategic business process of Vendor Managed
Inventory and built a solution in the SAP landscape enhancing the third party drop ship process in
SAP.
• Worked on designing the Consignment Process (Consignment Fill Up Consignment Issue
Consignment Returns and Consignment Pick Up)
• Worked on Self Billing function for consignment billing
• Worked on designing a complex Shipping Execution Workbench to execute Mass Order
Transfers.
• Performed Configuration activities for Output Control, Text Control, Partner
Determination, Delivery, Advance Returns Management, Incompleteness of Log, Pricing, Copy
Control
• Worked on building complex functional design specifications relation pricing routines
related to chipset pricing and scale pricing, automation of intercompany process starting from sales
order, customized mass sales order workbench to create, edit, cancel sales order
• Worked on supporting B2B business processes along with the integration with Intrigo
• Communicated FRICE/RICEF objects (Reports, Interfaces, Conversions, Enhancements
and Forms) requirements along with technical details to the ABAP team.
• Conducted Configuration Unit Test and FUT.
• Developed Test Plans, Test Strategy, Test Scope, defining Test Cases, and automating Test
Scripts
• Used HPQC as a testing tool to record test results.
Technical Environment: SAP ECC 6.0
Amerigas; Roll Out Aug 2012 to Feb 2013
Industry: Oil and Gas, Philadelphia PA
SAP SD / Service Management Functional Consultant – IS OIL
Role:
• Actively participated in scoping sessions with Business process owners to understand the
requirements and prepare impact analysis for the roll out
• Worked on various components of Order-to-Cash (OTC) and Logistics execution business
process including pricing and billing.
• Build knowledge on upstream and downstream business processes related to oil industry
• Worked on developing functional specification to accommodate multi branding strategy on
the Service Management side.
• The functional developments included modifications in service orders, service notifications
etc.
• Performed testing on service order processing scenarios.
• Worked on building test scripts related to service management, contracts and billing
• Conducted unit testing on various scenarios related to OTC, service management, OGSD
business functions and billing specific to IS – OIL
Technical Environment: SAP ECC 6.0
Hitachi Global Storage Technologies (W2D); Implementation Oct 2011 to July 2012
Industry: High Tech, San Jose CA
SAP SD Functional Consultant
Role:
• Studied the AS-IS process of the STO and arrive at the best possible TO-BE solution along with
my On-site Project lead
• Conducted business process workshops to understand the pricing process in of the manufacturing
supply chain
• Implemented Pricing Strategies and customized Pricing by configuring pricing procedures,
condition types, Access sequences, condition exclusions.
• Creation of the new Condition Types, adding it in the Pricing procedures &Creation of Condition
records
• Configuration of condition technique for pricing: pricing procedures, condition types, access
sequences, condition tables, condition records.
• Working on different pricing routines to modify the pricing procedure functionality.
• Developed functional solution for new custom report developed
• Conducted testing beginning from unit testing and SIT.
• Acted as a Test Manager during the SIT and UAT phase.
• Developed a test plan and test calendar for UAT arranged at different sites
• Developed test scripts in HPQC and monitored daily test status.
• Provided daily status reports to the higher management for proper monitoring.
• Prepared cut over strategy.
• Part of cut over and GO LIVE activities.
• Provided production support post GO LIVE
• Provided User Trainings and knowledge transfer to the business users.
• Worked closely and collaboratively with the on-site and off-shore resources in different time
zones to prioritize, coordinate, and execute daily production support. Seek and provide guidance
to them.
Technical Environment: SAP ECC 6.0
CA Technologies; Upgrade July 2011 to Sept 2011
Industry: High Tech,
SAP SD Functional Consultant
Role:
• Offshore lead from the functional (SD) side in the upgrade project.
• Role involves interaction with the client to discuss the business requirement, functional designing
of the requirement, testing of solution and releasing the same
• As-Is and To-Be Analysis – Understanding the current process and suggesting improvements
during upgrade.
• We had to perform a full regression test and modify a number of our own developments due to
change in functionality
• Responsible For all SAP SD functional areas for the Client’s North America ECC 6.0 Upgrade.
• Mapped the current 4.6 system structure, prepare SAP 6.0 ECC Upgrade assessment and plan.
• Includes Creation and Execution of Test Scripts.
• Performed Unit testing and Integration testing, UAT and all the SD issues generated from the user
testing.
• Performed functional unit testing for all SAP standard Sales and Distribution configurations
• Monitored the defects raised.
• Used HPQC to monitor and defects.
• Worked as a part of OTC integration testing team.
• Performed comparison analysis to testify the functionalities in different landscapes
Technical Environment: SAP ECC 6.0
Caradian BCT;Roll Out May 2011 to July 2011
Industry: Health Care,
SAP SD Functional Consultant
Role:
• Worked on various delivery management and shipment scenarios to integrate with the OTC test
cycles
• Worked on end to end regression testing for all Order to Cash scenarios.
• Used the HPQC tool to record test results and monitor the defects.
Technical Environment: SAP ECC 6.0
Infosys Technologies: May’10 to April’11
Proctor & Gamble; Process Redesign and Roll Out
Industry: Health Care,
SAP SD Functional Consultant
Role:
• Preparing Business Blueprint documents
• Requirements elicitation and Gap analysis.
• Understanding of business complexities and requirements in areas of Order management,
Pricing, Billing to ensure accurate Business process Mapping and Design.
• Worked on master data setups and configurations related to customer master.
• Data mapping and Conversion from legacy systems into SAP.
• Worked on EDI Mapping and Billing Interfaces
• Preparing Training materials and imparting Super-User training.
• Coordinating with the client for Review meetings and ensuring all track deliverables are met on
time and without errors.
• Creation of Solution options, Functional design specifications, technical design specifications for
Denmark, Sweden, Norway, Finland and Italy business processes.
• Configuration of condition types, condition tables, access sequence, Pricing Procedures,
condition record maintenance, G/L account mappings and output control requirements for
Denmark, Sweden, Norway, Finland and Italy business processes.
• Configuration of group conditions with scales, group condition routine, requirement routines, alt
calculation type routines, alt base value routines.
• Creation of accounting keys and mapping the same for account determination so as to integrate
SD with other modules such as FI and CO-PA.
• Configured the free goods determination functionality (inclusive with item generation and
without item generation and exclusive free goods) for the Spain and Italy Market. This involved
creation of free goods condition table, access sequence, free goods procedure and mapping of
free goods determination at sales area level.
• Configuration of header discount condition types and pricing exclusion groups
Castrol India PvtLtd : Jan’09 to June ‘09
Role: Demand Forecasting
• Study and analyze the Industry Lubricant Sections business for Castrol India
• Analyzing the sales data over a period of time to understand different patterns associated with it.
• Study the impact of seasonal variations in Sales.
• Developed a new Sales Forecasting software tool for Industrial Lubricants Division of Castrol
• The model involved amalgamation of various statistical and quantitative techniques.
• The qualitative techniques involved detailed discussions with senior executives to incorporate the
necessary market knowledge
Capgemini Consulting Pvt Ltd: June’04 to June’08
Visteon Corporation; Support
Industry: Automobile, IS - AUTO
SAP SD Functional Consultant
Role:
• Team lead for supporting client requirements in European region
• Configuration of revenue account determination, validations pertaining to G/L accounts, out-put
type maintenance for invoice, delivery and order
• Handling of Master Data (Customer data, customer information data, condition records, partner
profile maintenance)
• Processing of jobs in background and creation and alteration of variants.
• Worked on developing project specifications and estimates for designing solutions.
• Developing technical solution after analyzing the functional requirements of the business.
• Handling of various reports and changes as per requirement
• ALE/ IDOCs monitoring and reprocessing
Education
Course University/Board Institute
Master’s in Business Welingkar Institute of Management, Welingkar Institute of Management,
Administration Mumbai, India Mumbai
Bachelor of Technology Mumbai University, Maharashtra, Fr Agnels Institute of Technology
India
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