Management Test
Resume:
Employer: Niche Software Solutions Inc
Phone: 347-***-****
S hubhangi Agnihot ri
E mail: ******************@*****.***
SUM MARY:
A forward thinking, capable and committed test engineer with a proven ability to meet agreed deadlines,
co-ordinate work and work to defined testing methodologies within a structured environment. Focused on
any task at hand and able to utilize existing test knowledge and experiences to come up with practical
solutions and alternatives to testing processes. Having leadership, negotiating and communicating skills
and capable of providing authoritative guidance and advice to both in house and third party test teams.
- I T Engineer w ith 7 Years of experience in softwa re testing.
- Adept in testing/QA of software products from understanding the requirement, writing test
scripts and executing the test script.
- Significant understanding of the complete SDLC with skills in writing test scripts,
m anual testing/Automation Testing .
- Execution of automated test scripts using HP T ools (Quality Center, LoadRunner, and
Q TP ) based on business/functional specifications.
- Experience in testing SalesForce CRM applications (Sales Cloud and Service Cloud )
- Have successfully worked on various projects on Banking, credit cards, credit rating.
- Expertise in Test Management and Bug Tracking tools like Quality Center.
- Possess excellent problem solving skills.
- Experience across multiple types of testing i.e. user acceptance, system integration.
- Experience of working on Business, Technical and Functional Requirements.
- Able to take preventative action when any r isks become unacceptable.
- Understanding of different test approaches and techniques.
- Making sure that all testing plans comply with company guidelines, standards and
regulations.
- Managing test teams.
- Strong influencing and Communication skills.
- Having a f lexible attitude and positive approach.
- Ability to lead offshore testing teams.
- Experience of client facing roles.
- Constantly maintaining high levels of accuracy.
- Ability to quickly learn applications with minimal documentation
- An understanding & appreciation of the full development life cycle & how testing relates to
i t.
- Can t ranslate business processes into clear and comprehensive test scenarios.
Page 1 of 6
Resume Of Shubhangi
Employer: Niche Software Solutions Inc
Phone: 347-***-****
- Training new test team members.
Technical Skills:
Basic understanding of VBScript and HTML.
P rogramming
HP Quality Center, HP Quick Test Professional(QTP) Version
t echnologies/Tools
10,HP LoadRunner Version 9.1, SalesForce CRM
Credit Cards, Banking and Financial, CRM.
Functional areas
T rainings and Certifications
• Credit Card Domain Level1 and Level 2
• ITI L Foundation
• Six Sigma Green Belt Certified.
• Business Communication Training
E D UCAT IO N QUAL I F ICAT ION
• 2007 B.S.C (Information Technology) from Pillai's College Of Arts,Science & Commerce, Mumbai.
•
• 2011 MBA (Information Technology) from Institute For Technology And Management, Mumbai.
E XPER I E NCE
C lient T ime Worked Role
Canada Imperial Bank Of Commerce September 2008- Test Lead
August 2014
General Electric Aug 2007- Windows and Citrix
September-2008 Administrator
Niche Software Solutions J uly 14-Ti ll
D ate
Client:CIBC
P roject: TSYS-New product launch
Role: Test Lead
- Responsibilities: Follow up with business for the requirements.
- Daily reporting to stakeholders
Page 2 of 6
Resume Of Shubhangi
Employer: Niche Software Solutions Inc
Phone: 347-***-****
- Preparation of test data, scenario and execution.
- Execution of test cases in Quality Center
- Team management and allocation of work.
- Developing and maintaining test methodology.
- Defining test strategies for projects.
- Coordinating the work of test teams and monitoring their performance.
- Following up any outstanding open test risks / issues.
- Compiling test metrics for management.
- Identify test approaches that optimize the delivery schedule.
- Planning and estimating.
- Arranging team meetings and workshops.
P roject Overview: CIBC Had launched a new product in market. This project involves the complete
testing of TSYS system for the changes which were made because of the new product launch .
Tata Consultancy Services 4 rd D ec 13-8 th J uly
14
Client:CIBC
P roject: TSYS APR rate change
Role: Test Lead
- Responsibilities: Follow up with business for the requirements.
- Preparation of test scenario, test data and execution.
- Reporting to client.
- Execution of test cases in Quality center.
- Retesting of Defects.
- Team management and allocation of work.
- Developing and maintaining test methodology.
- Defining test strategies for projects.
- Coordinating the work of test teams and monitoring their performance.
- Following up any outstanding open test risks / issues.
- Compiling test metrics for management.
- Identify test approaches that optimize the delivery schedule.
Page 3 of 6
Resume Of Shubhangi
Employer: Niche Software Solutions Inc
Phone: 347-***-****
- Planning and estimating.
- Arranging team meetings and workshops.
P roject Overview: CIBC had changed the APR rates for some card product. This project involved testing
of proper interest charges being charged to client as per the new APR rate and the financial reports were
updated correctly for the same. The statements need to be verified for the new APR rates.
C IBC 10th M ay 12-2 nd D ec 13
P roject: C IBC-Analytics
Role: Test Analyst
- Responsibilities: Follow up with business for the requirements.
- Daily reporting to stakeholders
- Preparation of test data, scenario and execution.
- Execution of test cases in Quality Center
- Team management and allocation of work.
- Developing and maintaining test methodology.
- Defining test strategies for projects.
- Coordinating the work of test teams and monitoring their performance.
- Following up any outstanding open test risks / issues.
- Compiling test metrics for management.
- Identify test approaches that optimize the delivery schedule.
- Planning and estimating.
- Arranging team meetings and workshops.
P roject Overview: This application is to support and manage CIBC’s t ransactions with customers using
SalesForce CRM.
Tata Consultancy Services 2 nd J an 11-5th M ay
12
Client:CIBC
P roject: P rism
Role: Test Analyst
- Responsibilities: Follow up with business for the requirements.
- Daily reporting to stakeholders
- Preparation of test data, scenario and execution.
- Execution of test cases in Quality Center
- Team management and allocation of work.
- Developing and maintaining test methodology.
- Defining test strategies for projects.
- Coordinating the work of test teams and monitoring their performance.
- Following up any outstanding open test risks / issues.
- Compiling test metrics for management.
Page 4 of 6
Resume Of Shubhangi
Employer: Niche Software Solutions Inc
Phone: 347-***-****
- Identify test approaches that optimize the delivery schedule.
- Planning and estimating.
- Arranging team meetings and workshops.
P roject Overview: This application is to support customers to launch new campaigns using salesforce..
Tata Consultancy Services 28 th D ec 09-2 nd
J an 11
Client:CIBC
P roject: Helsinki (CRM)
Role: Test Analyst
- Responsibilities: U nderstanding of the requirements provided by the Business team
- Design of test cases for the requirements
- Mapping of Requirements to Test Cases in Quality Center.
- Daily reporting to everyone concerned.
- Active Participation in Peer Review of the scenarios & Scripts writ ten as per the Documents
& Requirements.
- Execution of test cases.
- Defect analysis and follow-up with development team for the same.
- Preparation of documents with complete description of the system.
- Retesting of defects.
P roject Overview: CIBC has introduced mobile application for cards i.e all the t ransactions can be done
by a simple mobile application on the device of the customer. The testing was performed on "Chordiant"
application.
Tata Consultancy Services 2 nd D ec 08 -24 th
D ec 09
C lient:CIBC
P roject: TSYS Conversion
R ole: Test Analyst
- Responsibilities: Involved in requirement gathering and analysis.
Page 5 of 6
Resume Of Shubhangi
Employer: Niche Software Solutions Inc
Phone: 347-***-****
- Preparing test bed for testing of TSYS
- Developed and executed functional test scenario based on requirement
- Review of Test results and updating the details to Client
- Defect Tracking – defect Review, follow up with technology till closure.
- Performing Regression Testing
- Participating in team reviews to t rack Project Timeline.
- Offshore and Onshore activities co-ordination.
- Involved in active client interaction for the discussion on various issues.
- Execution of test cases.
P roject Overview: Project Involves testing and verification of data converted from Citi cards which were
t aken over by CIBC on TSYS platform.
Testing involve verification of data, proper APR rates applied on new cards,all t ransactions are getting
loaded on card as per the requirement, proper statements are been generated, old t ransactions are loaded
on card.
Tata Consultancy Services
24th Aug 07-1 Sep 08
st
C lient: General Electric
P roject: F leet Services
Role: W indows and Cit rix Administrator
- Responsibilities: OS installation.
- VMware server installation
- Citrix server installation and management.
- Publishing application on Cit rix server
- Managed more than 200 servers.
- Patch installation on servers.
- Problem resolution for the tickets logged by customer.
P roject Overview: The project involves the management of windows server for the GE Fleet services
w hich also involves Citrix server management and VMware Server Management.
Page 6 of 6
Resume Of Shubhangi
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