Administrative Assistant Customer Service

Resume

Paula L. DiGiorgio

San Jose, California

Cell: 408-***-****

Email: ***************@*****.***

LinkedIn: www.linkedin.com/in/paulaldigiorgio/

Administrative Assistant

Office Management

Accounting Specialist

Contract Assistant

Special Project Assistant

Vendor Management

Billing Administrator

HR Assistant

Author

Technologies: MS Office Suite, Worldox, Red Tail, Kronos, ADP,

Lacerte/DMS.

Industries: Financial, IT Services, Healthcare, Banking, Electronics.

Work History

City of San Jose Muni Water Division San Jose, CA

2014

Trendtec - Contract - Office Specialist

. Meter Exchange billing

. Accounts Payable processing

Wade Financial Advisory, Inc. Campbell, CA

2012-2013

Administrative Assistant

. Organized client tax documentation, scanned and uploaded into DMS tax

program.

. Maintained mailing and tracking of approx. 300 client tax returns and

service contract renewals.

. Updated and maintained client documentation into CRM.

. Negotiated Vendor terms and conditions.

. Generated and maintained tracking spreadsheets of client and company

documents.

InfinIT Consulting, Inc. San Jose, CA

2011

Administrative Assistant

. Generated and maintained inventory and asset list.

. Developed and maintained Policy and Procedures and job descriptions.

. Maintained on line Customer Service chat.

Personal Assistant - Real Estate Broker

Part Time, Clerical

2009 - 2010

Paula L. DiGiorgio

Cell: 408-***-****

Email: ***************@*****.***

Author

Completion of two fantasy novels

2009 - 2010

Adecco - Contract - Good Samaritan Hospital San Jose, CA

2008

Executive Administrative Assistant

. Input of daily time sheets for 200 RN's and Technicians.

. Established departmental filing system.

. Generated information packets for various clinics and doctors.

Bank of the West, Wealth Mgmt. Division San Jose, CA

2005-2007

Administrative Assistant

. Collaboration on Business Resumption and Disaster Recovery manuals.

. Handled HR responsibilities for department.

. Negotiated travel cost of hotel rooms and car rental rates.

Wyle Laboratories, Inc. Santa Clara, CA

2001-2003

Senior Administrative Assistant

. Prepared ADP payroll for approx. 250 employees.

. Maintained Accounts Payable and Accounts Receivable for division.

. Assisted with Contract Review and internal audits.

. Outgoing invoicing with less than .01% error rate.

Additional Experience

Certifications:

California Notary Public - Commission June 11 2012 - June 10 2016.

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