Customer Service High School

Renee B. Tremblay

***** *. ******** *****, *** **314

Tampa, FL 33612

603-***-**** (cell)

Email: *****.********@*****.***

Education:

Manchester West High School

Manchester, NH 03103

Diploma June 2011, Honor Roll Student

Manchester Community College, Manchester, NH - Business courses taken -

Fall 2011

Hillsborough Community College, Tampa, FL - Currently enrolled

Tan Certified, State of New Hampshire

Experience:

Other skills: Microsoft Office

Employment:

Yankee Candle Company, Tampa, FL (part time) July 2013 - July 2014

Responsibilities:

. Provided outstanding customer service and product information to all

customers.

. Restocked shelves as needed.

. Cashier / Counter responsibilities.

ALPCO Diagnostics, Salem, NH October 2012 - December 2012

Responsibilities:

. Perform all front desk related duties including providing superior

phone support by projecting a positive, helpful and welcoming voice to

our customers, greeting visitors, and mail distribution

. Ensure completion of paperwork for sign-in and security procedures

. Distribute/route incoming faxes in a timely manner to the appropriate

recipient

. Mail customer invoices daily

. General Office equipment maintenance

. Office supply coordination

. Filing and archiving

. Back-up Customer Service duties including printing price sheets, and

searching for quotes in Great Plains

. Overflow Marketing tasks as approved by the Customer Service Manager

which may include lead and contact entry in Sales Force

. Coordinate travel arrangements as required

. Complete miscellaneous tasks as assigned by management

Tic Tac Tots Preschool, Hooksett, NH June 2009 - October 2012

Responsibilities:

. Care for children in institutional setting.

. Organize and participate in recreational activities, such as games.

. Discipline children and recommend or initiate other measures to

control behavior, such as caring for own clothing and picking up toys

and books.

. Instruct children in health and personal habits such as eating,

resting, and toilet habits.

. Assist in preparing food for children and serve meals and refreshments

to children and regulate rest periods.

. Read to children, and teach them simple painting, drawing,

handicrafts, and songs.

. Dress children and change diapers.

. Observe and monitor children's play activities.

. Sterilize bottles and prepare formulas.

Renee B. Tremblay Page 2

. Organize and store toys and materials to ensure order in activity

areas.

. Perform housekeeping duties such as laundry, cleaning, dishwashing,

and changing of linens.

. Sanitize toys and play equipment.

. Support children's emotional and social development, encouraging

understanding of others and positive self-concepts.

Sunbodies Spa, Hooksett, NH November 2011 - August 2014

Tanning Consultant & Receptionist

. Schedule clients for services

. Interact directly with tanning clients and educate them on the tanning

process

. Promotes the highest level of customer service

. Ensure accurate cash handling

. Ensure salon is kept to highest standards of cleanliness

Goodie Coles BBQ, Epping, NH (2011 Summer Part Time)

Cashier

. Interact with the customers directly and quickly in a manner which

promotes the highest level of customer service

. Ensure accurate cash handling

References upon request

Contact this candidate