Post Job Free
Sign in

Experience Counts

Location:
Peru, IL
Posted:
September 12, 2014

Contact this candidate

Resume:

ARLAND J. PAPPAS

**** ****** ******

Peru, IL ***54

************@****.***

815-***-****

SUMMARY

I am local to Peru, IL and is interested in working a regular full time status. I am very capable

and comfortable working remotely part time or full time and working on site as needed.

I am available in two weeks from the offer, pending background and drug screening.

Seasoned in network architecture and design and LAN configuration and management.

Managed Local Area Network (LAN) and Wide Area Network (WAN) for three companies.

Experienced with 802.11g / 802.11b / 802.11n Wireless Network.

Involved with systems integration, migrations, and upgrades, as well as reviewed performance

and communication issues.

Troubleshot network outage issues, reviewed logs, and performed root cause analysis for

OSF Healthcare system and interacted with vendor for in-depth root cause analysis.

With Performance Logic Project Management, organized and oversaw multiple of facets of

telecommunication installation including CAT 5e and CAT 3 building wiring.

Built and established an entire disaster recovery plan for use at Hendry Regional Medical

Center.

Utilized Service Manager to document network outages and respond based on predefined

Service Level Agreements (SLA) for OSF Healthcare System.

TECHNICAL SKILLS

3M Coding Software Fiber optic installation SSL

Installation and support CAT 5 / CAT 6 cable Suse Linux

802.11g / 802.11b / wiring installation Symantec Backup Exec

802.11n Wireless FTP T1s

Network HP Jet Direct Software TCP / IP

All components of the Mandrivia Linux Telnet

ATX and Non-ATX Microsoft Office Ubuntu Linux

Architecture Microsoft Server 2003 / VM Ware ESX

Barracuda Networks 2008 VM Ware Server 2.0 /

SPAM and Web content Multilink T1’s 3.0

firewalls Norton Antivirus VPN

Dell and Gateway Norton Ghost Windows 2000 / 7 /

Laptops and Desktops Application Vista / XP

Dell Dimension Line Routers-Switches-Hubs Wireless Hubs

Dell Latitude C & D (Cisco, NetGear,

Lines Linksys, Fortigate,

Dell Optiplex Line Juniper)

DHCP SSH

Page 1 of 4

Arland J. Pappas

TRAINING AND CERTIFICATIONS

McKesson Medical Imaging Picture Archiving Communications System – Vancouver, BC, CA

Powerscribe Dictation System Administration, Melbourne, FL

Page 2 of 4

Arland J. Pappas

PROFESSIONAL EXPERIENCE

OSF Healthcare System

Integrated Network Administrator II

August 2010 – Present

Addressed client needs and formulated network architecture, design and deployment plan.

Managed the Local Area Network (LAN) and Wide Area Network (WAN).

Under the direction of the Senior Network Engeineer and the Director of the Department,

provided support for servers, routers, switches, and Voip telephones.

Reviewed and addressed performance and communication issues.

Utilized Service Manager to document network outages and respond based on Service Level

Agreements (SLA). Service Manager contains predefined SLA’s.

Troubleshot network outage issues, reviewed logs, and performed root cause analysis.

Interacted with vendor on carrier related outage issues in which the root cause was more in-

depth.

Ensured all network outages were documented in detail and relayed to the Director to present

on complex issues.

Performed daily Cisco and Juniper device configuration.

Performed Cisco fiber test and turn-up and worked with carriers on speed and performance

issues.

Environment: Servers (Windows 2003, Windows 2008, Ubuntu Linux, VMware, and SQL Server

2005), VoipTelephones (polycom), Juniper SRX240 Firewalls, Juniper SSL VPN's (SA4500),

Juniper Routers (j6350), Juniper Switches, Juniper Virtual Chassis, Cisco 2851 and 2921, Cisco

Wireless Infrastructure, Cisco Nexus, AsA Firewalls

Hendry Regional Medical Center

IT Director / System Administrator

October 2006 – July 2010

Oversaw the design and architecture of a single flat VLAN to a multi-VLAN network along with

tuning performance analysis.

Interacted with an outside vendor for network design of WAN and complex device

configuration.

Functioned as the HIPAA Security Officer for the company and oversaw all areas concerning

HIPAA Security.

Developed departmental policies and procedures as well as company-wide policies.

Obtained a second firewall (Fortigate) and obtained a separate failover (T1) internet service

with another provider to reduce downtime of our critical applications.

Managed the Local Area Network (LAN) and Wide Area Network (WAN).

Devised, documented, and implemented the entire Disaster Recovery plan.

Created a web based helpdesk / ticket system to keep users aware of progress of requests.

Planned and installed CAT 5e, and CAT 3 building wiring.

Performed daily Cisco and Juniper device configuration.

New File storage backup software and hardware that enables backup of both servers onto one

media.

Deployed a web content / access filtering solution (Barracuda Networks Web Appliance).

Deployed an enterprise wide e-mail / spam filtering solution using Symantec Spam Filtering

Software at the Exchange Server Level and Barracuda networks Spam Firewall.

Worked with parent company to create an online application form via a secure server to have

the ability to accept online applications from potential employees.

Page 3 of 4

Arland J. Pappas

PROFESSIONAL EXPERIENCE – Continued

Migrated to thin clients in various facets of the organization.

Promoted a “Team Effort” when envisioning a technology direction for the hospital (Think of

hospital as a whole when it comes to technology rather than just a single department).

Environment: Servers (windows A / D, Linux, and SQL Server 2005), PBX System (Nortel

Networks Option 11, BCM 50), Workgroup copy machines (Canon)

The Geo Group, Inc. (MHCF)

MIS Manager and Other Positions

November 1999 – October 2006

Established and maintained a comprehensive hardware and software inventory, to include

upkeep of all warranty information, software licensing requirements and agreements, and

documentation.

Generated Information System (IS) policies and procedures.

Ensured security for sensitive, unclassified data on the LAN.

Managed the Local Area Network (LAN) and the connections of our Wide Area Network

(WAN).

Developed and taught a State of Florida Department of Education Curriculum entitled PC

Support Services to forty students to prepare them for the A+ Certification Exam.

Provided software training at beginning, intermediate and advanced levels for Macintosh and

DOS users.

Established and maintained help desk to support users with software and / or hardware

problems.

Developed and maintained a software / hardware problem history for purposes of

troubleshooting and as a maintenance record.

Generated non-standard reports and summaries requiring MIS expertise as requested by

facility administrator.

Oversaw Telephone System replacement for both administrative and a second phone system

for inmate use.

EDUCATION

High School Diploma, Moore Haven High School, Moore Haven, Florida

Some College, Midstate College, Peoria, Illinois

References

Available upon request.

Page 4 of 4



Contact this candidate