Administrative Assistant Manager

**** ********* ** **********, ** 925-***-**** **************@*****.***

Yadira Padilla

O bjective

To pursue a career supporting a department by creating an efficient and organized work environment where I

can best utilize my analytical and professional management skills.

P rofessional Accomplishments

A dministrative Assistant

Demonstrated continual attention to detail while answering phones, responding to inquiries from a

diverse population, composing accurate messages and scheduling appointments. In addition I

provide support that includes filing, copying, scanning and projects that require MS Office skills. As

well as work closely within Corporate Services to support the Executive Team.

Provide administrative support to Marketing Executives, Members of the Executive

team and other colleagues as needed

Assist with various projects managed by the Corporate Services team including but not

limited to: corporate conferences, companywide picnics, and external offsite events

Manage all Guidewire catering requests

log and track expenses and reconcile month end reports

Book conference rooms, meeting set-up and breakdown, assist in preparation of

meeting materials, sending invites and tracking attendees

Act as a conference room manager

A ssistant Branch Manager - O perations

Primarily held the responsibility for the operational/compliance soundness of the branch. This

includes, but not limited to, teller coaching, audit prep work, corrective action, as well as event

coordinating, spreadsheets and any client issue or complaint resolution. I work extensively with the

branch staff to meet sales goals as well as excel in our overall customer satisfaction

Entrepreneurial business management orientation with emphasis in strong team building

Extensive client contact, including building and maintaining client relations

Strong financial management including profit and loss, client and revenue growth

Schedule coordinator for both management team and branch team (onsite as well as offsite)

Developing spreadsheets based on sales and customer satisfaction data

Branch event planning including customer appreciation and employee appreciation events

S enior Teller

Focused on providing great customer experience while maintaining accuracy during transaction

processing. I exceled in referrals to bankers by focusing on customer needs and making strong

personal connections. I was also responsible for operational tasks which included: new teller

coaching, loss prevention and cash audits.

Strong client interaction skills

Detail oriented and organized

Strong listening and verbal communication skills

Loss prevention savvy

925-***-**** **************@*****.***

Yadira Padilla

E mployment History

July 2014-Present Administrative Assistant Guidewire Software Incorporated

Foster City, CA

August 2013-May 2014 Assistant Branch Manager

JP Morgan Chase Bank N. A.

Dublin, CA

June 2012-August 2013 Assistant Branch Manager JP Morgan Chase Bank N. A.

Livermore, CA

August 2005- April 2012 Senior Teller JP Morgan Chase Bank N. A.

Livermore, CA

E ducation

2010 Associates Las Positas College, Livermore,

CA

R eferences

References are available on request.

Contact this candidate