Insurance Sales

SUSAN C LOVE

*** ****** ****

McDonough, GA ***52 770-***-****

OBJECTIVE: To obtain a position that is consistent with my experience and abilities, with a

company that rewards dedication and superior performance.

SUMMARY OF Experience in handling claims, negotiating settlements and working with

EXPERIENCE: defense counsel and plaintiff attorneys:

Personal Injury Protection Bodily Injury Property Damage

* Knowledgeable and experienced in the PIP statutes and case laws in several states and handling of PIP claims.

* Knowledgeable and experienced in the workings of the File Room

* Knowledgeable and experienced in Bodily Injury and Property Damage claims

PRIOR

EXPERIENCE: Experience in analyzing, negotiating and obtaining insurance and other plans:

Group Health Life Worker’s Compensation

General Liability Products Executive Risk

Automobile Ocean Cargo Pension

Employee Auto/Homeowners Employee Stock Purchase

* Knowledgeable and experienced in administering Self-Insured Plans, including peculiarities of requirements in 32 states and a Employee Stock Purchase Plan.

* Skilled in rating, typing, quoting policies; processing claims; coordinating adjusters reports; working with Third Party Administrators.

* Effectively communicate with agents, TPA’s corporate officials, insured employees.

* Special Skills: WordPerfect, dBase, dBaseII, dBaseIII+, dbase IV, Lotus 1-2-3, Great Plains Accounting Package, R&R report writing. Microsoft Word, Excell and Access, Operate 10-key by touch.

EMPLOYMENT:

12/13-07/14 THE EMPLOYER GROUP

(Tracy Thompson Agency)

* Agency Sales Support

10/10-05/12 FIRST INSURANCE NETWORK

* Florida PIP Representative

05/10-10/10 THE CLAIMS SOLUTION, INC.

* Claims Adjuster – temporary service

7/94-3/10 THE HARTFORD (formerly OMNI Insurance)

* PIP Litigation Representative (2001-May 20, 2010)

* File Room Team Lead (2000-2001)

* PIP Litigation Adjuster (1999-2000)

* PIP & BI/PD Litigation Adjuster (1998-1999)

* PIP Litigation Adjuster (1997-1998)

* PIP Adjuster (07/1994-1997)

04/94-07/94 THE CLAIMS SOLUTION, INC.

* Claims Adjuster – temporary service

Omni Insurance Company – Florida PIP, Property Damage and Collision claims

1978-2/28/94 THE ACTAVA GROUP INC. (formerly Fuqua Industries, Inc.) Atlanta, GA

INSURANCE COORDINATOR (1992-1994)

* Coordinate EESP plans and insurance coverage/claims for holding company with 5 subsidiaries in 50 states. Self-insured group health, Worker’s Compensation in 32 states and the first $500,000 on all other coverages.

TECHNICAL ASSISTANT TO DIRECTORS OF INSURANCE (1990-1992)

* Supervised employee auto and homeowners program. Rated policies. Worked with EESP plan. Handling payments and billing with Great Plains Accounting Package. Working with self-insured requirements. Working with TPS’s in the handling of general, auto and product liability claims.

CLAIMS ADJUSTER (1980-1990)

* Processed employees’ homeowner and auto claims for multiple states; paid claims; coordinated TPA claims, ensuring prompt payments.

SECRETARY/AUTO CLAIMS ADJUSTER (1979-1980)

WORKER’S COMPENSATION ADJUSTER (1978-1979)

TRAINING &

EDUCATION:

2013 KAPLIN

PROPERTY & CASUALTY AGENTS PRE-LICENSING COURSE

* State of Georgia Licensing Exam Passed

1. INDEPENDENT AGENTS ASSOCIATION ATLANTA, GA

COMMERCIAL INSURANCE AGENTS LICENSING COURSE

* State of Georgia Licensing Exam Passed

1. RISK INSURANCE MANAGEMENT SOCIETY

RISK MANAGEMENT SEMINARS

1. UP AND RUNNING

INTRODUCTION, INTERMEDIATE AND ADVANCED:

dBASE

LOTUS 1-2-3

WORDPERFECT 5.1

PROGRAMMING FOR dBASE

MICROSOFT OFFICE

MICROSOFT EXCEL

POWERPOINT

MITCHELL CODING

REFERENCES: Furnished upon request.

Contact this candidate