Customer Service Human Resources

Karen Cahill

**** *** ***** ****, *** P

Charlotte, NC 28269

704-***-****

***********@***.***

A financial professional who is a self-starter and capable of effectively

functioning with minimum supervision, known for taking initiative and

skilled at meeting challenges and deadlines, a team player who is

attentive to detail and produces quality results. Computer proficient,

areas of expertise include:

. Analysis . Detail Oriented

. Accounts Payable/Receivable/Payroll

. Multi-Tasking

. Microsoft Office

. Organization/Prioritizing

. Written and Verbal Communications

. Data Entry

Work Experience

8/13 - 8/14 Schleich, USA

Accounts Receivable

. Post checks and credit cards to customer accounts

. Prepare deposits for US and Canada

. Contact customers on short pays, over 60 days late

. Work with customers to resolve shortages, damaged

products, missing shipments

. Work with sales staff on delinquent accounts, shortages,

credits/debits

. Credit/Debit Notes

. Credit - approval of credit limits, Release of orders on

hold, Credit References

2/12 - 4/13 Davidson Media Group, LLC

HR/Payroll Accountant

. ADP Payroll - Paychex Multi State/Multi Location) 100+

employees

. Garnishments

. Time Keeping, Attendance

. Calculate/Accrue Paid time off

. Insurance changes

. Balance Payroll accounts by auditing information

. Journal Entries

. Human Resource Director

. Employee Counseling

. HR Policy and Procedure

. ADA, EEO, FMLA, FLSA, OSHA

. Handle legal issues and compliance

. Benefit Administration

. 401K transfers, FSA, HSA, Medical/Dental/Vision

. General Ledger Posting - Payroll

. QuickBooks/Sage AccPac

. Commission

. Tax Deposits

05/10 - 4/11 Tam Metal Products, Inc. - Mahwah, NJ

Staff Accountant

. Payroll (In house) and Payroll taxes - w-2's

. Responsible for accounts receivable postings

Review Daily Sales, Cash, and Accounts Payables

. Accounts payable, payment selection and check runs

. Month End close

. Adjusting Entries, Reversing Entries, Prepaid

. Bank Reconciliations

. Quarterly and Year End Taxes, including WR-30, 940, 941, and

tax deposits

. General Journal and General Ledger

. Human Resources - maintaining employee files, new hire

reporting, confidentiality

9/08 - 8/09 Two Long Term Temp Assignments

6/09- 8/09 Ethos Fitness & Spa (Winston Staffing)

Office Manager/ Staff Accountant

. Accounts Payable - Full Cycle

. Billing

. Accounts Receivable - Full Cycle

. Month- End Close

. Inventory Control

. Payroll - Full Cycle

. Benefit Administration

. Human Resources

. Sale & Use Taxes

9/08-5/09 Sikora's Inc. (Express Personnel)

Staff Accountant

. Accounts Payable

. Collections

. Customer Service

5/2007- 8/2008 Pfister Maintenance Corp. Inc.

Office Manager/Staff Accountant

. Responsible for Payroll (Paychex)/ Payroll taxes (monthly and

quarterly)

. Confirms cash receipts are deposited on a daily basis

. certifies all sales to customers are appropriately entered,

posted, and invoiced

. Ensures customer payments are applied accurately and timely

. Assist Controller with financial reporting and month-end close

. Oversee and supervise accounts payable, accounts receivable,

and collections

. Implement new software, phone service,- 25% cost savings for

company

. Supervise staff, train employees when needed

. Human Resources - new hire/terminations, orientation, benefits

. Vehicle registrations, equipment cost maintenance tracking and

analysis

. Petty cash account management

. Customer Invoicing - contract billings, AIA Billing

. Accounts payable processing - process invoices, set-up vendors, check

runs

. Overall office duties - supplies, customer service, receptionist

duties (typing, filing, mail)

1/2001- 4/2007 JB Fireplaces (USI, Inc) - Oakland, NJ

Staff Accountant promoted to Accounting Supervisor

. Oversees and supervises all aspects of accounts payable,

accounts receivable, and collections, and cash application

. Responsible for Payroll (in-house)/ Payroll taxes (monthly and

quarterly) - 940, 941, & W-2's

. Receives, researches and resolves a variety of internal and

external supplier or customer inquiries concerning account status

including pricing discrepancies

. Ensures cash receipts are deposited, entered and posted daily

and accurately

. Safeguards all sales to customers are appropriately entered,

posted, and invoiced

. Confirm all inter-company balances with other branches

. Receives material into inventory - verifying pricing against

vendor invoice and packing slip

. Lead physical inventory, analyze costs and expenses

. Verify all inventory on job sites has been included in the

count if customer has not been invoiced

. Assist in preparation of month end over 90 day report with

collections making decision on assignment to Bad Debt Allowance or

Write-Off - (30% collection recovery)

. Perform job costing, journal entries, amortization schedule

. Prepares end of month aging reports, keeping track of all past

due accounts, bad debt allowance and retainage

. Completes month-end close, year-end close, and support audits

. Prepare monthly financial statements and supporting

documentation for Controller/Management review

December 2007 to 2011 University of Phoenix- Phoenix, AZ

Associates Degree Accounting 2009

B. S., Business Accounting 6/2011

Computer Skills - Microsoft Suite, Cats, Southware, Thoroughbred,

Timberline, QuickBooks,

MAS 90.Sage

Contact this candidate