Administrative Professional

Alberta M. Abercrombie

**** ********* ***** *********, ** 30274 678-***-**** ******************@*****.***

OBJECTIVE

My objective is to land a dynamic position as an Administrative Assistant.

EDUCATION

Clayton State University Morrow, GA

Bachelors of Science in Integrative Studies December 2014

Concentration: Administrative Management

RELEVANT EXPERIENCE

Life University Functional Neurology Center Marietta, GA

Administrative Support August 2012-Present

Provide administrative support for the administrative director, clinical director, staff neurologists,

visiting Doctors of Chiropractic, student interns and patients at the clinic including answering

phones, greeting guests, preparing memos, letters, recommendations, ordering office supplies,

and mail distribution & processing, making travel arrangements, drafting marketing material

Checking patients in and out, processing new patient paperwork

Appointment setting, calendar planning

Maintain central filing system for departmental files both electronic and hard copy

Scheduling/planning/coordinating meetings & special events

Screening and interviewing applicants for administrative positions within the office

Preparing incoming invoices for payment

Managing patient payments and account statement information requests

Coordinating and maintaining collections on delinquent accounts

Aramark Healthcare at Grady Hospital Atlanta, GA

Customer Service Representative June 2010-February 2012

Answer all incoming calls to the Environmental Services Department

Dispatch housekeepers and or management to customer service requests

Effectively managed the online bed tracking system

Prioritize service requests

Assist administrative and human resources staff with clerical and administrative duties

Keep accurate files/notes on daily service issues

Allegiance Security Group, LLC Atlanta, GA

Office Administrator May 2008-May 2009

Efficiently managed the office and reception for the branch

Processed timesheets, payroll, time keeping issues for branch employees

Prepared and edited office correspondences and reports

Performed human resources duties including new hire processing and training to Atlanta branch

of the company

Managed the branch manager and operations managers calendars and travel arrangements

Assisted in recruiting, setting sales appointments, scouting of new business, telemarketing

Assisting the managers with all administrative functions

SKILLS

Thorough knowledge of administrative and office management techniques, including excellent

organizational skills, attention to details, telephone etiquette, and time management capable.

Extensive knowledge of Microsoft Word, Excel, Outlook, PowerPoint, Access and QuickBooks

Strong teamwork skills and the ability to work in a face paced environment

Proficient in the use of various office equipment including fax, copiers, scanners, and printers

Multi-tasking and exceptionally customer service oriented

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